- Explain the various organization security options (e.g, passwords, IP restrictions, identify confirmation, network settings). - Describe the features and capabilities of the Salesforce sharing model (e.g., record ownership, organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups). - Describe the various settings and permissions, object permissions, field-level security). - Given a scenario, determine the appropriate use of a custom profile.
- Describe the standard object architecture and relationship model. - Explain how to create, delete, and customize fields, page layouts, and list views for custom & standard objects. - Given a scenario, determine the appropriate fields and page layouts for custom & standard objects. - Explain how to create, delete, and customize record types for custom and standard objects. - Given a scenario, determine the appropriate record types and business processes for custom & standard objects. - Explain the implications of deleting fields. - Decribe when to use and how to create formula fields.