Zusammenfassung der Ressource
CHINA - Top Tips
- 3rd largest market
for pharms (just
behined the US &
Japan)
- Growth of branded Tx,
primarily driven by the
growing urban middle
class population
(increasing willing to pay
for quality & imported
products)
- All Chinese have the right to assistance
from the state (ill, unwell, disabled).
- Many dont have
access to state health
facilities though
- Chinese Government to
invest US$1bn in the HC
system in 2013
- Reimbursement of drugs.
Patients pay a % for the
drug/tx & the government
covers the rest
- Drugs have to be on the reimbursement
list for the govenment to pay their %,
otherwise patients pay themselves
- Reimbursement system (% government
pay) has different rules for different
people. The % also varies depending on
what Tier hospital they receive tx at
- Medical Insurance Schemes
- National Health Insurance -
self-employeed or retired
- Females over 55yrs
& males over 60yrs
- Employee Health Insurance - government
employees or those working for a company
- No GPs - patients
present wherever they
choose & can afford
- Some medicines are
reimbursed but 50%
HC fees are paid out of
pocket by the patient
- V.little private
health insurance
- Alternative target Internal Medicine
Specialists or Internists - more general
- LANGUAGE
- Offical
language -
Mandarin
- Spoken by over
70% of the
population
- Local dialects can be very strong,
especially with older patients
- English DG will be
much shorter.
Translation into
Chinese, almost
double in length
- Interviews always
should take place in
local language
- SENIORITY
- Do not mix
senioritis in
groups
- The view from the
most senior member
is all you will get
- Big respect for
hierachy
- "GUANXI"
- Means Relationship
- Personal relationships
which are based on the
exchange of favous and
trust. Often more important
than laws & written
agreements
- A lot of businnes revolves
around this 'trust'
- Hard for western business to enter the
Chinese market, must form guanxi first
- guanxi relationship
must be maintained
for future business
- Strong culture
conecpt in China
- Needs to be considered in some
research studies. Can influence buying
process etc
- HOSPITALS
- Three types of hospitals
- Tier 1
- Small Hospitals
(<100 beds)
- Urban areas
- Tier 2
- Medium Sized Hopsitals
(100-500 beds)
- Many more of Tier 1 & 2
hospitals, therefore less busy
- Northern China: Shenyang, Tianjin, Jinan.
Eastern China: Nanjing, Hangzhou.
Western China: Chengdu, Chongqing.
Central China: Zhengzhou, Wuhan,
Changsha
- Tier 3
- Large Hospitals
(>500 beds)
- Often teaching
& military
hopsitals
- Most experienced Doctors
- Most popular to patients,
but more expensive
- 'Doctors in Charge' perscrbing
level/initiate perscriptions, often
Tier 2/3 hospitals
- Doctors required to have at
least 5yrs medical degree
- Bejing, Shanghai, Guangzhou
- Most research on Tier 3 & 2
hopsitals
- HC insitutions
= 291,323
- Hospitals
= 17,764
- TMC
- Traditional Chinese Medicine
- A complimentart tx
in Chinese HC
- Considered to be
effective & safe
- Western medicines seen to
treat a symptom,TCM go to
the root of the cause
- Used simultaneously with western
medicines to treat serious conditions -
Diabetes & oncological diseases
- Widely accepted in
mainstream medical care
- Consider as a
potential competitor
to western tx
- URBAN/ RURAL
- 51% population Urban
- Rural population still
unlikely to have access to
western medicaion
- Urban China - Public hospital
market. Currently generates
revenue through premium
priced medication
- Consider regional variations
in culture & behaviour
- NATIONAL HOLIDAYS
- Chinese New Year
- Late January/
Early February
- International Labour Day
- Beginning of May
- Communist Anniversary
- 1st week of October
- PHARMACIES
- 22% perscriptions are
sold via retail pharmacies
- Perscriptions are mainly
dispensed at the hospital
- Majority of their profit is
from drug dispensing
- Perscriptions can therefore be questioned
on their medical benefits or profitability
- Approx. 2,000 retail
chains with 120,000 stores
- Nepstar is the biggest
chain drugstore
- Including chain stores such as
Walmart & CVS
- Patients carry their own
medical records
- Repeat perscriptions often only go to Tier 1/2
hospitals, as highest quality doctors arent required
- Very hard to get PRFs, as specific
information we often require, doctors dont
have access to unless the patient visits
- RESEARCH
APPROACHES
- Methodology needs
to be considered on
respondent type
- Online
- Phone recruitment
- higher respect for
Doctors
- Max length 60 minutes
- Tele-depths
- Limited to short
discussions - Max 40 mins
- IDIs f2f
- KOLs/ Government
officials is essential
- 60 minutes/ Max 90
mins (not KOLs)
- Focus Groups
- Feasible with some
speciality types
- Max 120 mins
- Food & drink must be provided
- PRE WORK
- PRFs
- Patients carry their own medical
records (see PHARMACIES)
- Patient Diaries
- Feasible on & off-line
- LOI must be stuck to
- RESPONDENTS
- 1,972,840 registered doctors
- 1million hospital based
- 500K+ Urban
- Only 500,000
targets for MR
- Physicians often dont have the
skilled experise of doctors required in
other countries
- Roughly 3% will have
Masters Degree
- Majority have a 3/5yr
Medical BA Degree