38328667
Beschreibung
Erzeugt von Leidy Pinto
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Erstellt von Leidy Pinto
vor fast 4 Jahre
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|
La metodología "As Is / To Be"
- Management tool that helps in the description and improvement of the internal processes of the
organization.
- step by step to make the map
- Defines the objectives of the organization and which processes will be mapped
- Indicates process providers
- Identifies process inputs
- Determine the components of the process.
- Identifies the outputs of the process
- Indicates who the executors are
- Document the current process
- Define the improvements that the process needs
- Defines the objectives of the organization and which processes will be mapped
- step by step to make the map
- Why map?
- Make decision making more efficient
- Standardize the process, increase productivity, improve the quality of product and/or service delivery,
and achieve greater customer satisfaction.
- Make decision making more efficient
- how should it be used
- Define the key users and/or process owner
- Identify and map processes (AS IS process survey)
- Description of the business rules and users involved, suppliers, customers and their interactions
- Explanation of the process route (task sequencing) and validations, alternative business scenarios
- Description of the tasks, execution time and participants
- To understand and define inputs and outputs (information input and output)
- Search for documents and systems that facilitate understanding and help in what can be automated.
- Description of the business rules and users involved, suppliers, customers and their interactions
- Redesign processes (TO BE process modeling)
- Consensus with the client
- effectiveness analysis
- Define the key users and/or process owner
- How is a business process map made?
- There are three types of processes in a company
- primary processes
- represent the essential processes for the company to fulfill its mission
- represent the essential processes for the company to fulfill its mission
- Support or backup processes
- responsible for supporting primary processes and may also support support or management
processes.
- responsible for supporting primary processes and may also support support or management
processes.
- Management process
- they are proposed to measure, monitor, control the activities and manage the present and the future
of the business.
- they are proposed to measure, monitor, control the activities and manage the present and the future
of the business.
- primary processes
- There are three types of processes in a company
- An organization that works with a vision of processes is able to understand all its activities, from one
end to the other, and thus constantly identify opportunities for improvement.
Möchten Sie kostenlos Ihre eigenen Mindmaps mit GoConqr erstellen? Mehr erfahren.