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Which of the field types can be used as an External Id? Select 3 answers.
Text Field
URL
Number Field
Email Id Field
Administrators cannot permanently delete a User record in Salesforce.com
True
False
Depends on Profile Settings of the Administrator
User Records can be archived so that they are available on request
True or False: Changes in the data type of a custom field used in lead conversion has no effect on its field mapping.
Which of the following are true that can cause data loss when an existing custom field is changed? Select 2 answers.
Changing to or from type Date or Date/Time
Changing to Number from any other type
Changing to number from Percent
Changing to one Currency from any other currency type
True or False: File attachments, document tabs and salesforce content count towards Data Storage.
Which tool should be used to import 5000 Cases into Salesforce.com?
Import Wizard
Data Loader
True or False: It is possible for a user to own a record and not see it.
True or False: You can use conditional highlighting for summary and matrix reports only.
Which statements are not true about folders? Select 2 answers.
Access is defined either as Read or Read/Write
Access to folders does roll-up through role hierarchy
The document tab contains a control version capability
Access to folders does not roll-up through role hierarchy.
Which of the following is a prerequisite for enabling territory management?
Custom fiscal years must be enabled in your organization
Customizable Forecasting must be enabled in your organization
Multi-currency must be enabled in your organization
You must have the Marketing User
Which of the following are not included in the standard Salesforce applications? Select 2 answers.
Marketing
Campaigns
Service
Community
True or False: When you delete a product, the opportunity associated with that product will be suspended until further action is taken.
True or False: A custom multi-select picklist can be a controlling field for a dependent field.
Which function is not available in Formula Fields?
Hyperlink
Substitute
Rpad
Vlookup
Which of the choices are Dashboard Components? Select 3 answers.
Charts
Graphs
Tables
Gauge
True or False: An administrator can forcely expire all user passwords.
In which means can a case be created? Select 2 answers.
Metadata API
Force.com explorer
Connect for Outlook
Email-to-Case
True or False: Tags section of a page can be viewed by Customer Portal users as long as it is exposed in the page layout.
Which of the following fields cannot be used as the field column of a roll-up summary? Select 3 answers.
Cross-object formula fields
Long text area fields
Datetime fields
Multi-select picklists
What statement is false for a workflow task?
To assign tasks to multiple users, create multiple tasks as outcomes of the rule
A single task can be assigned to multiple users
The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default.
Historical tracking is allowed for workflow task
When an administrator wants to set a field as an External ID, which of the field types should he not use?
Email ID Field
Picklist Field
What type of relationship has no effect on the ownership and security of the child objects?
Self Relationship
Master-Detail Relationship
Lookup Relationship
Hierarchical Relationship
True or False: In Partner Portal, users log-in to Salesforce.com portal rather than through web portal.
True or False: An AppExchange application cannot be uninstalled once it has been deployed.
True or False: Custom lead fields can be mapped to standard account fields.
The system administrator changed the Organization's default locale. What will be the effect on the user?
The user will see everything based on the organization's new locale setting the next time he logs on.
The User will be prompted for a choice whether to follow the Organization's Locale setting or not.
There will be no impact on the User as he keeps on using his default Locale setting.
The user's locale will also be changed to the organization's default locale.
Which of the following statements are true regarding sharing rules? Select 2 answers.
Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults
Sharing rules apply only to new records owned by specified role or group member
When you transfer records from user to another, the sharing rules are removed during the transfer.
You cannot change the specified groups or roles for sharing rules.
True or False: In a workflow approval process, record locking is used to prevent users from editing a record depending on their field-level security.
What are the different types of Sharing Rules? Select 3 answers.
Case Sharing Rules
Lead Sharing Rules
Solutions Sharing Rules
Campaign Sharing Rules
How often can data export backup your organization's data?
Daily
Weekly
Every 6 Days
Every 15 days
True or False: You can remove universally required fields on view and edit page layouts.
How can an administrator make a field required?
Field Level Security
Page Layout
Profile
Both Page Layout and Field Level Security
True or False: Standard Solution Manager profile can be changed by the Administrator in profile settings.
Depends on the Setting of the Administrator profile
None of the Above
In what sandbox are Salesforce.com record Id's identical?
Production and Config Only Sandbox
Production and Developer Sandbox
Production and Full Copy Sandbox
Record ID's are always different in different environment
Which of the following tasks can a delegated administrator perform? Select 3 answers.
Create and edit users and resetting passwords for users in specified roles and all subordinate roles.
Assigning users to specified profiles.
Manage custom objects created by administrators.
Create new profiles.
What does conditional highlighting for reports means?
You can set conditions that when met will report the calculated fields
Set thresholds for report analysis
Lets you make calculations on custom fields
None of the above
True or False: Regardless of own personal security settings, data viewed in all dashboards are based on the security settings of the Running User.
Who can view Campaigns?
Administrator
Administrator and Marketing Users only
Marketing Users only
All users with Read Permission on Campaign
Which Salesforce edition supports validation rules?
Enterprise and Developer
Group and Professional
Professional and Developer
All editions support validation rules
Given certain conditions during Lead Conversion, Close Date of the created Opportunity is automatically set to?
Last day of the current fiscal quarter
Last day of current fiscal period
End of current calendar quarter
Blank
What is the significance of Primary Master – Detail Relationship in a Junction Object?
Look and Feel is inherited from Primary Master Object
Record Ownership is inherited from Primary Object
No significance
Both A & B
Which Functionality is not available in Salesforce.com?
Profile Based Login Hours
Profile Based Login IP Ranges
Organization based Login Hours
Organization based Login IP Ranges
When setting up dependent picklists, which field type cannot be set as the controlling field?
Checkbox
Custom Picklist
Standard Picklist
Multi-Select Picklist
Deleting a contact also deletes which of the following associated records?
Account
Lead
Campaign Member
True or False: As a system administrator, you can create a page layout in the console and assign it to profiles.
Which of the following statements are true regarding merging Ideas? Select 2 answers.
Merged ideas can still be separated by administrators.
You cannot merge ideas in separate communities.
Users can only vote for and add comments to a master idea. Child ideas become read-only.
The master idea inherits the status and category values of its child ideas.
True or False: Once setup, the return type for formula fields can be changed by an administrator.
Which of the following can all be found on the company profile
Language, Locale, and Time Zone, Licenses, and Storage and Used Space
Language, Locale, and Time Zone, Licenses, and Profiles
Licenses, Language Preferences, Queues, and Locale Settings
Storage and Used Space, OWD, Profiles, and Business hours
Which features are available in SFDC? Select 3 answers.
Web to Lead
Web to case
Email to Lead
Email to Case
True or False: "Password Never Expires" attribute can be set on all profiles.
Custom lead fields can be mapped to which of the following objects' custom fields? Select 3 answers.
Case
Contacts
Opportunity
Which of the following can be changed under Global search settings? Select 3 answers.
The number of records displayed per object on search results page
Enable Inline Editing
Enable Drop-Down List for Portal Sidebar Search
Enable Document Content Search
Via the Salesforce.com Import Wizard, in which object can a record not be imported ?
Leads
Accounts
Opportunities
Solutions
Which can be done under activity settings? Select 2 answers.
Show Custom Logo in Meeting Requests
Add New Meeting Request button on Oen Activities related list
Mass transfer activities
Show Event Details on Multi-User Calendar View.
Regardless of the Sharing Model, which of the profile permissions will enable the User to edit any record?
Customize Application
View Setup and Configuration
ViewAll Data
Modify All Data
If Pedro is promoted from Sales Associate to Senior Sales Executive, and the new sales associate is appointed to take Pedro's responsibilities. What are the appropriate steps to transfer Pedro's account to the new associate?
Overwrite Pedro's User Profile with the new associates information and create a new profile for Pedro.
Create a new profile for Pedro as well as new associate. Deactivate Pedro's profile with Sales Associate role and transfer all the accounts, opportunities and leads to the new associate.
C Associate the new role to Pedro's existing profile and Transfer all the accounts, opportunities and leads to the new associate.
Which of the statements are true about data validation? Select 2 answers.
Data Validation can enforce data integrity as well as make a field required in the page layout
Data Validation can prevent duplication of records
Data Validation run on the client machine after the user clicks the Save button
Data Validation rules are not enforced when using API & import operations
Of the choices below, which are the possible ways to set a field mandatory to all users? Select 2 answers.
Validation Rule
Roles & Profiles
Field Properties
Which of these statements are true for Cases? Select 3 answers.
Manually entering the case received from an email
Automatically generated by an email or website form
Can be assigned only automatically by rule assignment however it can be reassigned manually at later time
Associated to Contacts and Account
. An external client can be invited to chatter and assigned with a Chatter-Free license. Which of the following does he have access to? Select 2 answers.
People
Groups
Custom Objects
Cases
