What is the strategic role of HR management?

Why is it important to treat employees well?

What are HR managers responsible for in the workplace?

How is HR interdependent on other key business functions?

Why should a business be aware of changes in the business environment?

(economic downturn, online services, labour shortages, rising wage costs)

What avenues are often outsourced?

What is included in HR functions?

Give a case study for the outsourcing of HR functions.

What part of the syllabus is "Using Contractors" from?

What is a contractor?

Describe the two types of contractors.

Distinguish the differences between a contractor and an employee

What are the key influences of a business in relation to HR management?

Who are the stakeholders of a business that have an influence on HR management?