Cultural diversity in the UAE differentiates the local against the expatriates by ....................... a) 23% b) 27 % c) 85% d) 15%.
Employee can't work an environment where they are dealt by their race, religion, gender and ethical background. a) prejudice b) stereotype c) discrimination d) discretion.
A security guard can be proved stereotypical by .................... a) uniform exposure b) the way to duty c) sleeping picture while on duty.
We can remove the stereotyped feeling from the eyes of a client by ...................... a) posting extra staff on site b) disciplined security guards c) to keep unauthorized persons.
What makes the situation worse on work site for guard............................... a) bad performance b) client visiting c) complaints d) public.
.......................... is the mental condition if an individual or group with regard to a task. a) physical condition. b) morality c) bravery d) all are correct.
Factors that influence the employee loyalty .................... against the injustice. a) satisfaction and clarity of work b) immorality and un satisfaction of job.
What can keep a security engaged............... a) pending of leaving request b) providing of most overtime opportunities c) neglecting the necessities of guard.
One of the effective skills is .................................... a) To promote guard salary b) To set a perfection standard c) To choose a right person for a right time. d) to choose the wrong person for the right job.
............................... effects the qualities of a security guard. a)motivation b) cheering c) coaching d ) none of the above.
Benefits of coaching are....................................... a) unsureness of job b) create misconduct c) client satisfactions.
Turning a negative situation into a positive by .................................... a) ignoring the situation b) be confident in work c) act professionally d) only b & c
If can't deal with difficult person............................ a) leave the matter as it is b) contact client c) call supervisor d) none .
........................ makes the business effective. a) guarding security personnel b) number of security guards c) client satisfaction.
Five specific behaviors for proper coaching of a guard............................. a) respect and cooperation b) trust c) learning d) support e) empathy f) All of the above. g) none of the above.

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These note is very clear & easy to understand. it will be help to pass ASSD exams with excellent marks.

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