Pega Business Architect Tests

Frage 1 von 25

4

In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the _______.

Wähle eine der folgenden:

Interview stage
Schedule Interview step
Case type
Schedule Interview process

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Frage 2 von 25

4

Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership.
If the member chooses to make changes, a case ID is assigned to the request. Which two configurations, when applied in combination, achieve this behavior?
(Choose Two)

Wähle eine oder mehr der folgenden:

Add a decision shape to the process.
Configure the stage to resolve the case.
Configure the case type to create temporary cases.
Add a Persist case step to the case life cycle.

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Frage 3 von 25

4

Select the characteristic used to identify candidate rules to be delegated to business users.

Wähle eine der folgenden:

Frequent changes are needed to continuously redefine the user experience.
Ownership of changes to delegated rules changes from work group to work group.
Changes to business conditions require that the rule be managed with IT intervention.
Changing business conditions require that the rule be managed without IT intervention.

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Frage 4 von 25

4

Tom Jones' request for a credit card dispute is an example of which of the following?

Wähle eine der folgenden:

A service
A case type
A case
A task

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Frage 5 von 25

4

Which statements about the following case are true?
(Choose two.)

Wähle eine oder mehr der folgenden:

Stage 1 is a primary stage.
Stage 2 is an alternate stage.
Stage 1 is a resolution stage.
Stage 1 automatically transitions to Stage 2.
Stage 2 is a resolution stage.

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Frage 6 von 25

4

Consider the following scenario:
- During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview.
- Next, an email invitation is sent to the candidate.
- During the interview, the hiring manager captures notes from the discussion.
- Finally, the candidate is assigned a technical exercise and the results are added to the case.
Select two step names that follow the guidelines for identifying and naming the steps in the process.
(Choose Two)

Wähle eine oder mehr der folgenden:

Schedule Interview
Notify Candidate
Ask Questions
Technical Exercise

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Frage 7 von 25

4

Rulesets are primarily used _____________.
(Choose two.)

Wähle eine oder mehr der folgenden:

to define and configure an application
to facilitate the migration of rules from one system to another
to support the creation of multiple versions of rules in an application
to specify the reusability of a rule

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Frage 8 von 25

4

A______defines the look and feel of an application.

Wähle eine der folgenden:

control
skin
format
mixin

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Frage 9 von 25

4

Which two configuration are used for three bank account type option with single control . How do we configure so that user cant’ select more than one ?
(Choose two.)

Wähle eine oder mehr der folgenden:

Drop down
Button
Checklist
Radion button

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Frage 10 von 25

4

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

Wähle eine der folgenden:

The requirement changes to allow the parent case to continue before the child cases resolve. How do you configure the Wait steps for this requirement?
Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
Configure the Wait step to continue the parent case when the child cases reaches audit or approval.
Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.
Configure the Wait step so that only one child case must resolve before the parent case can continue.

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Frage 11 von 25

4

Which of the following statements is not true about the Definition of Ready?

Wähle eine der folgenden:

The definition of ready (DoR) is defined by the lead business architect.
The definition of ready (DoR) is defined during the prepare phase.
Stories that do not meet the definition of ready (DoR) can progress to sprint planning.
Stories that meet the definition of ready (DoR) are approved by the product owner.

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Frage 12 von 25

4

A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the Case ID values so the case with the highest ID value appears at the top of the list and descends in order.
How would you design the report definition to support this requirement?

Wähle eine der folgenden:

For the Case ID property. select Highest to Lowest sort type.
For the Case ID property. select Count in the Summarize column.
Add a filter condition where Case ID is greater than one.
Make sure that the Case ID is the first column in the report.

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Frage 13 von 25

4

You have a data page with customer data. The data page is configured to reload if it is older than one hour. Which of the following best describes when the data page will reload?

Wähle eine der folgenden:

The data page reloads automatically one hour after it was created.
The data page reloads on the next access one hour after it was last accessed.
The data page reloads on the next access one hour after it was created.
The data page reloads automatically one hour after it was last accessed.

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Frage 14 von 25

4

Which of the following are NOT declarative rule types?
(Choose two.)

Wähle eine oder mehr der folgenden:

Constraints
Declare Expressions
Declare Validate
Declare Activities

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Frage 15 von 25

4

A requirement defines what an application must do or satisfy to meet one or more ________?

Wähle eine der folgenden:

Specifications
Objectives
Use Cases
User Stories

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Frage 16 von 25

4

Which configuration informs a user by email when an assignment is added to the user's worklist?

Wähle eine der folgenden:

Add a Send Email step to the process after the assignment to notify the assigned user.
Configure the case type to send assignment notifications to assigned users.
Configure a service level to send a notification to the assigned user.
Add a Send Notification step to the process after the assignment to notify the assigned user.

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Frage 17 von 25

4

A government application provides field placeholder values to help users enter the correct dat a. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?

Wähle eine der folgenden:

Run a case type that uses the component and change the font on the view.
Update the existing Default theme text entry.
Upload a new application theme.
Add a new theme text entry to the application theme.

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Frage 18 von 25

4

In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondence requirement?

Wähle eine der folgenden:

Node
Shared
Thread
Requestor

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Frage 19 von 25

4

An experienced Pega business architect can apply their expertise __________.

Wähle eine der folgenden:

during the analytical modeling phase only
throughout the entire development life cycle
during the descriptive modeling phase only
during the executable modeling phase only

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Frage 20 von 25

4

Select the two correct statements about work items in Agile Workbench.
(Choose Two)

Wähle eine oder mehr der folgenden:

User stories are the primary work items.
Feedback items are feature enhancement requests.
The development backlog includes user stories, bugs, and tasks.
Major bugs are typically deferred.

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Frage 21 von 25

4

The following image is a page list presented in a nonlinear format that automatically adjusts based on screen size. The image is an example of _______.

Wähle eine der folgenden:

An inline dynamic layout
A table
A repeating grid layout
A repeating dynamic layout

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Frage 22 von 25

4

A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved. Select the case type relationship that satisfies the requirement.

Wähle eine der folgenden:

Make both loan request and credit check top cases.
Make credit check a child case of credit card request.
Make credit card request a child case of credit check.
Make credit check a spin-off case of credit card request.

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Frage 23 von 25

4

You are assigned to a pega implementation project as a pega business architect. Which task are you expected to perform?

Wähle eine der folgenden:

Organize the project Kickoff meeting.
Help to refine ahead of a sprint.
Identify the initial of case types.
Identify the scope of the initial release.

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Frage 24 von 25

4

What type of step typically requires contextual instructions?

Wähle eine der folgenden:

Send Email
Change stage
Collect information
Create Case

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Frage 25 von 25

4

How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment ls completed before the deadline?

Wähle eine der folgenden:

Apply an urgency adjustment to the deadline interval.
Apply an urgency adjustment to the goal interval.
Add an escalation action to the goal interval.
Adjust the default assignment urgency.

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Frage 26 von 25

4

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the _____ in the service level to 5 days.

Wähle eine der folgenden:

goal
deadline
urgency
passed deadline

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Frage 27 von 25

4

An insurance company offers personal property insurance. Jewelry is a special type of personal property. Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users.
Which routing approach would you use?

Wähle eine der folgenden:

Route requests to a decision table that routes the request to a work group in a location where there are users who have appraisal skills.
Route requests to a reporting manager who assigns the request to a user to ensure fast processing.
Route requests to a work group whose members have the skill rating parameters.
Route directly to users who are members of a work group that uses skill rating parameters

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Frage 28 von 25

4

In the "Situational Layer Cake" where are the common modules more likely to be found?

Wähle eine der folgenden:

Higher layers
Any layer
Middle layers
Lower layers

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Frage 29 von 25

4

In App Studio, when is the earliest opportunity to configure a user view for a step in a case life cycle?

Wähle eine der folgenden:

You can configure the user view for a step after you add that step to the case life cycle.
You can configure the user view for a step after you create the entire case life cycle.
You can configure the user view for a step before you start creating the case life cycle.
You can configure the user view for a step any time after you configure the pick list data types.

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Frage 30 von 25

4

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?

Wähle eine der folgenden:

Route an Approval step to the required parties.
Add a Send Email step as an optional action.
Add a Send Email step and include all required parties.
Route the email to all the recipients in a Collect Information step.

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Frage 31 von 25

4

The Definition of Ready (DoR) is agreed during Prepare with the Scrum Master and is fixed for the remainder of project.

Wähle eins der folgenden:

WAHR
FALSCH

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Frage 32 von 25

4

What will happen when the user submits CollectInfo? Examine the screenshot below for Validate rule A which is referenced in a flow action named CollectInfo:

Wähle eine der folgenden:

Validate rule A is executed if certain conditions are true, otherwise Validate rule B is executed
Validate rule A is executed, followed by Validate rule B
Validate rule A is overridden by Validate rule B
Validate rule B is executed only if Validate rule A fails

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Frage 33 von 25

4

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a __________.

Wähle eine der folgenden:

process that routes to the manager
change stage step to allow the employee to route to the manager
stage to route requests to the manager
step that routes to the manager

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Frage 34 von 25

4

What are two ways you can add a table to a view?
(Choose Two)

Wähle eine oder mehr der folgenden:

Add a table to a section used by the view.
Embed the table in the section used by the view.
Add a field group list to a view in App Studio.
Add the table column properties to a view in App Studio.

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Frage 35 von 25

4

A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process?

Wähle eine der folgenden:

Declining offer to prospective employee
Verifying prospective employees work references
Running a criminal background check
Offering job to prospective employee

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Frage 36 von 25

4

How do you configure an action set on a button to clear user selections and then review the previous actions on the case?

Wähle eine der folgenden:

First, configure a Click event with a Refresh action. Next, configure a Click event and a View History action.
First, configure a Click event with a Refresh action. Next, add a View History action to the event.
First, configure a Click event with a View History action. Next, add a Refresh action to the event
First, configure a Click event with a Refresh action. Next, configure a Double-click event and a View History action.

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Frage 37 von 25

4

You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format.
What two validation approaches would you use to meet the validation requirements?
(Choose Two)

Wähle eine oder mehr der folgenden:

Use the Required option
Use the read-only option
Define the field type as a date
Add the word Required to the field label

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Frage 38 von 25

4

An application includes the property .Employee.Dependent(2).DateOfBirth. The property mode of .Dependent(2) is a___________________.

Wähle eine der folgenden:

PageGroup
ValueGroup
ValueList
PageList (Field Group List)

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Frage 39 von 25

4

You need to fetch exchange rates that are updated on a daily basis from a web service and make them available in your application using a data page. Which scope would you select for the data page?

Wähle eine der folgenden:

Simple
Node
Thread
Application

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Frage 40 von 25

4

A Customer requests roadside assistance. The insurance company creates an Assistance Request case and this results in a creation of a Service Request case which is assigned to a Service provider.
Which configuration is the best practice to copy all customer information from the Assistance Request case to the Service Request case?

Wähle eine der folgenden:

Use a Data Transform.
Use a Declare Expression.
Use Data Propagation.
Use Case Calculations.

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Frage 41 von 25

4

When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator. When selected, the case _____________.

Wähle eine der folgenden:

is moved to the next queue by the operator's action
remains in the queue until the operator commits an action
is moved to the operator's worklist awaiting action
is transferred to the next available operator's worklist

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Frage 42 von 25

4

Consider the following user story: As a customer, I want to the able to cancel an open service request at any time. Select the configuration option that satisfies the user story.

Wähle eine der folgenden:

Add a stage-only action to each stage in the case life cycle.
Add a case wide action to the case life cycle.
Configure the Cancel button on the user views to resolve the case.
Add an alternate stage to the case life cycle.

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Frage 43 von 25

4

Automating decisions based on business logic enables________.

Wähle eine der folgenden:

application users to focus on more nuanced decisions that require business expertise
architects to spend less time building the application
application users to mark a specific location for business exceptions that may arise in the process flow
architects to improve the performance of the application

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Frage 44 von 25

4

After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage. The claims adjuster then begins an accident investigation.
If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

Wähle eine der folgenden:

Option A
Option C
Option B
Option D

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Frage 45 von 25

4

A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference is .Language(Spanish)?

Wähle eine der folgenden:

Text
Value group
Page
SIngle value

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Frage 46 von 25

4

A purchase request case is created by an employee. After submitting, the case is assigned to the manager for review. If approved, the case is assigned to the Accounts Payable department where an agent will review and, pending audit, will approve payment.
To determine what type of routing to apply to each assignment, what question do you ask yourself?

Wähle eine der folgenden:

Who should do the work?
Can the work be delegated to other users?
How long does the work take to complete?
Is any special correspondence needed?

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Frage 47 von 25

4

Which of these rule types can be used in a flow to direct the processing of a case?
(Choose Two)

Wähle eine oder mehr der folgenden:

Integrator
Flow Action
Transformer
Assignment
When

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Frage 48 von 25

4

Which of the following steps provide easy configuration and maintainability of a savable data page for an existing data type?
(Choose Three)

Wähle eine oder mehr der folgenden:

Set the data page definition edit mode to Savable.
Set the data page definition edit mode to Read-only.
Set the data page definition structure to List.
Set the data save options Save type to Database save.
Set the data save options Class.

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Frage 49 von 25

4

Which statement best describes how to add a report to a report category?

Wähle eine der folgenden:

Copy the report to the appropriate ruleset.
Reports are automatically added to the appropriate category.
Create a shortcut to the report in the desired category.
Reports cannot be added to a category.

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Frage 50 von 25

4

User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page. How do you grant access to the My Cases page for User A?

Wähle eine der folgenden:

Update User A to the same role as User B.
Add the My Cases page to the User A profile.
Update the User A account to access the same portal as User.
Add the My Cases page to the User A role.

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Frage 51 von 25

4

What does the basic Text Area (pxTextArea) control do?

Wähle eine der folgenden:

Presents the property as a single-line HTML text field, which provides an input or display area for text.
Presents the property as a multi-line HTML text field, which provides an input area for a large amount of text. Cannot be marked as `read-only'.
Presents the property as a multi-line HTML text field, which provides a presentation of text that is always a `read-only' display.
Presents the property as a multi-line HTML text field, which provides an input or `read-only' display area for a large amount of text.

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Frage 52 von 25

4

A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

Wähle eine der folgenden:

Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis.
Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

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Frage 53 von 25

4

You are designing a travel plan application. A hotel booking step displays a form in which users select a hotel and enter their check-in and check-out dates. The application calculates and then displays the cost for the hotel room.
The form also includes fields to select options, such as valet parking. at an extra cost. The application totals the cost for any selected options and adds that amount to the total room cost to equal the grand total. which is displayed in a field.
Which two of the following properties would you use as the target properties?
(Choose Two)

Wähle eine oder mehr der folgenden:

Price of each option
Total cost of option
Total cost for the hotel room
Number of days at the hotel

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Frage 54 von 25

4

You check out a rule to update it. While the rule is checked out, another developer decides to test a case type by creating and processing the case. What happens when the application attempts to use the rule you checked out?

Wähle eine der folgenden:

The application runs the checked-out version of the rule, because that is the most up-to-date version of the rule.
The application cannot run because the rule is unavailable.
The application returns an error and stops processing the case, because the rule is unavailable for use.
The application ignores the checked-out version and uses the previous version in the application ruleset.

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Frage 55 von 25

4

A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for luxury car must be processed by an agent who is trained to rent luxury cars. Which routing approach do you use?

Wähle eine der folgenden:

Route requests to a skilled work group.
Route to a skilled member of a work group.
Route the request to a manager who assigns the agent.
Route to a work group based on the location.

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Frage 56 von 25

4

Which statement best describes the difference between a local flow action and a connector flow action?

Wähle eine der folgenden:

A connector flow action can be reused within a flow rule, while a local flow action cannot.
A local flow action can be reused within a flow rule, while a connector flow action cannot.
A connector flow action completes an assignment, while a local flow action does not.
A local flow action can be configured for a decision rule, while a connector flow action cannot.

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Frage 57 von 25

4

Which two situations require a data type?
(Choose Two)

Wähle eine oder mehr der folgenden:

A Date of account creation field is set to a default value of the current date.
Patient medical history is accessed from and written to an external system of record.
A Currency drop-down is populated with values from an external system of record.
A Work preference picklist is populated with two values: Full time and Part time.

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Frage 58 von 25

4

The goal milestone in a service level defines that amount of time _______.

Wähle eine der folgenden:

allowed for a user to advance to the next stage
allowed before an assignment is considered overdue
in which the case or step should be completed
in which the case or step must be completed

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Frage 59 von 25

4

A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel review to receive a corporate discount. Select the case type relationship that satisfies the requirement.

Wähle eine der folgenden:

Configure checkout request as a child case of hotel review.
Configure both checkout request and hotel review as top-level cases.
Configure hotel review as a parallel process to the checkout request.
Configure hotel review as a child case of the checkout request.

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Frage 60 von 25

4

An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
- If the credit score is unacceptable, the customer is notified of the result and the loan application is closed.
- If the credit is acceptable, the loan application is forwarded to a loan officer for review.
- If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
- If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.

Wähle eine der folgenden:

Option A
Option B
Option C
Option D

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Frage 61 von 25

4

Which two requirements demonstrate the need to configure correspondence?
(Choose Two)

Wähle eine oder mehr der folgenden:

Assign a new insurance claim to a case worker to process.
Phone a customer for additional information about the case.
Fax a new insurance claim to the auto repair shop.
Text the customer with status changes in an insurance claim.

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Frage 62 von 25

4

A manager has requested a report that shows the purchase requests for each of the regional cost centers. The manager wants to organize the results so the cost center appears only once on the report and the requests are listed under cost center.
How would you configure the report definition?

Wähle eine der folgenden:

Filter the results so that only cost center and requests are included in the report
Use the requests column to group the results.
Summarize the requests column by count
Use the cost center column to group the results.

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Frage 63 von 25

4

Which of the following scenarios leverages case life cycle design?

Wähle eine der folgenden:

A travel agency creates a Pega Platform™ application to handle travel booking. The business wants customers to request a reservation for a hotel room or flight, agency employees to validate the customer-provided payment information, and agents to send booking confirmation to the customer. The Pega Platform application has a Booking case type with three stages: Reservation request, Validation, and Confirmation.
An online retailer creates separate Pega Platform™ applications to handle purchase orders. The business wants customers to purchase from their website, which is handled by one application. The business wants the warehouse team to check their inventory and package the item for delivery, which is handled by a second application. The business wants a third party delivery service to ship the item to the customer, which is handled by a third application.
A customer contacts a call center to cancel service. After the agent addresses the customer issues, the customer decides not to cancel the account.
A farm creates a Pega Platform™ application to handle purchase requests. The first step is to get an accurate list of seed suppliers.

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Frage 64 von 25

4

How do you route an assignment so that any available member of the Finance department can perform the task?

Wähle eine der folgenden:

Route the assignment to a work list.
Route the assignment to a work queue.
Route the assignment to the admin user ID.
Route the assignment separately to all members.

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Frage 65 von 25

4

A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?

Wähle eine der folgenden:

Customer
Work queue
Interested individual
Owner

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Frage 66 von 25

4

A _____________ rule allows us to set a property value automatically, whenever an input value changes.

Wähle eine der folgenden:

Declarative Network
Declare Expressions
Property
Data Transform

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Frage 67 von 25

4

You have a cleaning service booking application, CleanApp. You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp - Data - CleaningPackages.
When defining your data type, which option would you choose for asset reuse?

Wähle eine der folgenden:

CleanApp Ul Pages class.
Organization data class.
Implementation data class.
CleanApp Work class.

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Frage 68 von 25

4

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

Wähle eine der folgenden:

In the Employment Information process add a custom condition to test the card type.
In the Employment Information process add an Approve/Reject step to test the card type.
In the Employment Information process add a card type true/false field to a user view.
In the Employment Information process validate card type for continued processing.

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Frage 69 von 25

4

An application references a data element found in the Work- class. How is this rule inherited by the application?

Wähle eine der folgenden:

By applying directed inheritance.
By applying pattern inheritance.
By naming PegaRULES as the built-on application.
By adding the ruleset that contains the property to the application.

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Frage 70 von 25

4

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.
Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?

Wähle eine der folgenden:

A view that presents the order status and delivery date details.
A view where the customer can enter their order number.
A view that presents the order status, delivery date details, and a map with the path the package has traveled.
A view that updates with order status and delivery date details when the customer enters the order number.

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Frage 71 von 25

4

Select two ways you use Agile Workbench to add details to bug and feedback items.
(Choose Two)

Wähle eine oder mehr der folgenden:

Use the integrated audio recording tool.
Use the integrated screen capture tool.
Record the bugs and feedback in the case life cycle step descriptions.
Use the integrated video recording tool.

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Frage 72 von 25

4

Given the following scenario for property insurance claims, which type of decision rule should be used to configure the decision?
After a property insurance claim has been filed, any claim that involves flood damage must be reviewed by a flood claim specialist before being sent to a claims adjuster. All other property insurance claims can be sent to the claims adjuster without this step.

Wähle eine der folgenden:

When
Constraints
Decision Table
Declare Expressions

Erklärung

Frage 73 von 25

4

A report contains the following columns: Case ID (.pylD), Work Assignment Urgency (.pxUrgencyAssign), Policy Number (.PolicyNumber), Policy Holder (.Policyholder), and Case Status (.pyStatusWork).
Which of the columns need to be optimized so the rule form does not produce a performance warning?
(Choose Two)

Wähle eine oder mehr der folgenden:

Policy Holder
Work Assignment Urgency
Policy Number
Case Status
Case ID

Erklärung

Frage 74 von 25

4

Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?

Wähle eine der folgenden:

To the user
To the user's work group
To the user's manager
To the user's work queue

Erklärung

Frage 75 von 25

4

As part of a purchase order case, after someone completes a purchase, a confirmation email is sent. How do you design the case life cycle to send the email?

Wähle eine der folgenden:

As part of the case configuration
As part of the stage configuration
As a separate process step
As an alternate stage

Erklärung

Frage 76 von 25

4

Review the following Decision Table.
If the credit score is 700 and the outstanding balance is 1500, which value will be returned?

Wähle eine der folgenden:

Level 1
Level 2
Level 3
Reject

Erklärung

Frage 77 von 25

4

Review the following Decision table.
If the credit score is 800 and the outstanding balance is 1000, what is the result of the decision?

Wähle eine der folgenden:

Level 2
Level 1
Level 3
Reject

Erklärung

Frage 78 von 25

4

In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available.
During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interviewer who speaks the same language as the applicant.
What is the best way to design routing so the correct interviewer is assigned the task?

Wähle eine der folgenden:

Route the job application to a specific queue using the Use business logic option.
Route the job application to a specific user using the Use business logic option.
Route the job application to an operator within a skilled group using the Specific user option.
Route the job application to an appropriately skilled operator using the Specific user option.

Erklärung

Frage 79 von 25

4

Consider the following user story: As a policyholder, I want to add a vehicle operator to my insurance policy so I can extend coverage to the added operator. Which two questions help you define the fields for the user view?
(Choose Two)

Wähle eine oder mehr der folgenden:

Do the fields about the operator need to be displayed in multiple languages?
How do the fields for the operator need to be displayed?
What fields does the account owner need to see to add an operator?
Will field information about the operator be stored in an external database?

Erklärung

Frage 80 von 25

4

pyWorkPage stores which type of information?

Wähle eine der folgenden:

Information about the Pega server.
Information about a case.
Data cached from an outside system.
Information about the current operator.

Erklärung

Frage 81 von 25

4

While running through a case life cycle, a business stakeholder notices a problem in a summary view. The view should be read-only but half of the form can be edited.
How can the business stakeholder communicate this problem to the development team using Agile Workbench?

Wähle eine der folgenden:

Create a story
Create a comment
Create a bug
Create a note

Erklärung

Frage 82 von 25

4

To meet this requirement you need to set the ___________ in the service level to 5 days.

Wähle eine der folgenden:

urgency
passed deadline
goal
deadline

Erklärung

Frage 83 von 25

4

Which two of the following scenarios are good candidates for rule delegation?
(Choose Two)

Wähle eine oder mehr der folgenden:

Password validation standards
Content of an entail confirming a customer submission
Business policies controlled by regularity compliance
The service level on expense reports

Erklärung

Frage 84 von 25

4

How does an application determine the default action for a user at an assignment?

Wähle eine der folgenden:

The connector flow action with the greatest likelihood value is the default action.
The flow action that is associated with the "Default" connector type in the flow is the default action.
The connector or local flow action with the greatest likelihood value is the default action.
The connector or local flow action that appears first when listed alphabetically is the default action.

Erklärung

Frage 85 von 25

4

Which two of the following are benefits of following Pega, guardrails?
(Choose Two)

Wähle eine oder mehr der folgenden:

Guardrails help developers build applications that are easier to maintain and have fewer defects.
Guardrails help managers create schedules for efficiently allocating developer resources.
Guardrails help project managers ensure that applications are completed on time.
Guardrails help developers to track compliance with Pega best practices.

Erklärung

Frage 86 von 25

4

Given this high-level view of a health assessment process: the patient is triaged by the receiving nurse and vital statistics are entered in the patient log the patient log and the patient are reviewed by the attending physician if necessary, additional tests are ordered the diagnosis and treatment plan are established
Which step should be implemented as a subcase?

Wähle eine der folgenden:

If necessary, additional tests are ordered
the diagnosis and treatment plan are established
the patient log and the patient are reviewed by the attending physician
the patient is triaged by the receiving nurse and vital statistics are entered in the patient log

Erklärung

Frage 87 von 25

4

When designing a case, it is recommended that each stage be decomposed into no more than ______ steps.

Wähle eine der folgenden:

5 to 9
6 to 10
10 to 15
15

Erklärung

Frage 88 von 25

4

A pre-approval mortgage case type collects applicant information and real estate property details. Which field type stores and displays an applicant's mortgage loan amount correctly?
(Choose Two)

Wähle eine oder mehr der folgenden:

Decimal
Picklist
Currency
Integer

Erklärung

Frage 89 von 25

4

Which of the following is a good example of a process improvement?

Wähle eine der folgenden:

Automate a decision to determine whether or not an auto insurance claim represents a total loss.
Automatically route an assignment to a workbasket to allow the first-available claims adjuster to work on each claim.
Reduce a process to under 15 steps by combining three steps performed by two different people into one assignment.
Add a service level to an assignment to ensure that an adjuster reviews each claim and sets up and appointment within three days.

Erklärung

Frage 90 von 25

4

You are preparing to delegate a number of business rules. What three prerequisite actions must be taken before you can delegate the business rules?
(Choose Three)

Wähle eine oder mehr der folgenden:

Ensure the delegated ruleset exists in the Production rulesets list.
Ensure a ruleset that will contain the delegated rules exists.
Ensure a ruleset exists for the users who will manage the delegated rules.
Ensure an access group exists for the users who will manage the delegated rules.
Ensure the delegated rules are added to a locked ruleset.

Erklärung

Frage 91 von 25

4

Case life cycle design is a model to and _.
(Choose Two)

Wähle eine oder mehr der folgenden:

define processes and steps to implement the three necessary stages of work
define a structure to create, process, and resolve work
define the user interface appearance
define how work is completed for each specific customer request

Erklärung

Frage 92 von 25

4

How many shapes should a flow rule be limited to?

Wähle eine der folgenden:

Five (5)
Twenty (20)
Ten (10)
Fifteen (15)

Erklärung

Frage 93 von 25

4

Which statement best describes the behavior observed when running a flow in draft mode?

Wähle eine der folgenden:

Flows can be saved even if rules have not been configured for flow shapes
UI fields marked as required can be skipped when running the flow
Decision outcomes are chosen by the user if the decision rule cannot be found
Service levels are ignored when running the flow

Erklärung

Frage 94 von 25

4

Contact information changes must not alter or interrupt the primary flow of the case. Which option meets the needs of this requirement?

Wähle eine der folgenden:

Add an alternate stage to the case life cycle.
Add a stage with a start condition to the case workflow.
Add an assignment to the case life cycle.
Add an optional action to the case workflow.

Erklärung

Frage 95 von 25

4

Rulesets are used primarily for:
(Choose Three)

Wähle eine oder mehr der folgenden:

Deploying rules
Granting access to the application
Denying access to the application
Organizing rules
Versioning rules

Erklärung

Frage 96 von 25

4

A parallel process is defined as________.

Wähle eine der folgenden:

a process that is not part of the primary flow in the case life cycle
a process that executes in the context of the current case
a process that executes in the context of another process
a process that executes over the same time period as other processes

Erklärung

Frage 97 von 25

4

An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved?
(Choose Two)

Wähle eine oder mehr der folgenden:

Add a parallel process for vehicle claims in the accident claim resolution stage.
Add each vehicle claim as a child case of the accident claim.
Add a wait step to the accident claim case to wait until all vehicle claims have a status of Resolved.
Add an optional process to pause the accident case until the vehicle claims are paid.

Erklärung

Frage 98 von 25

4

A data model consists of all of the following except ____________.

Wähle eine der folgenden:

Object relationships
Data validation
Data objects
Attributes
Data types

Erklärung

Frage 99 von 25

4

Which of the following would be typical data stored in a Pega Data Source?

Wähle eine der folgenden:

Insurance Policy Data
Delivery Options
Case Data
Customer Details

Erklärung

Frage 100 von 25

4

When creating a data page the requirement is to have the data cached and refreshed after 90 days, which refresh option is best suited to meet this requirement?

Wähle eine der folgenden:

Reload Every 90 Days
Refresh Once Per Interaction
Reload if Older Than
90 days auto-refresh

Erklärung

Frage 101 von 25

4

A home loan application requires application the legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

Wähle eine der folgenden:

Apply business logic to route a single assignment in the correct order.
Route an assignment to a work queue where both roles have access.
Create an approval process for each manager in parallel.
Create an approval step with cascading approval.

Erklärung

Frage 102 von 25

4

Select and move the Business Architect tasks to the Journey Centric Delivery project order column and place them in the correct order.
Determine whether the given solution is correct.

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 103 von 25

4

Select each application design requirement on the left and drag it to the appropriate design approach on the right.
Determine whether the given solution is correct.

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 104 von 25

4

The primary purpose of a service level is to __________.

Wähle eine der folgenden:

help ensure timely completion of assignments
track assignment status over time
generate service level reports
assign cases to the appropriate case worker

Erklärung

Frage 105 von 25

4

In which of the following situations would you use a data transform?
(Choose Two)

Wähle eine oder mehr der folgenden:

Execute a Flow Action
Copy data between pages
Set default values when creating a case
Create properties after the case has been created

Erklärung

Frage 106 von 25

4

In an insurance application, a claim case records the items of loss. Given the property reference Item 0f Loss(1).Description, itemOfLoss is a ______.

Wähle eine der folgenden:

Page
Single value
Page list
Value list

Erklärung

Frage 107 von 25

4

Which flow shape is used to start a subflow from a main flow, and waits until the subflow completes before the main flow continues?

Wähle eine der folgenden:

Shape A
Shape B
Shape C
Shape D

Erklärung

Frage 108 von 25

4

Which statement best describes how a service level affects the urgency value of an assignment or a case?

Wähle eine der folgenden:

When a given milestone is reached, the current urgency is checked. If it is greater than the value specified in that milestone, the assignment or case moves to the next milestone.
When a given milestone is reached, the urgency is set to the specified value in that milestone.
If the current urgency value is less than the urgency specified in the milestone, it is adjusted to the urgency value specified in that milestone otherwise, it remains the same.
When a given milestone is reached, the specified urgency is added to the current urgency value.

Erklärung

Frage 109 von 25

4

In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case. Contact information changes must not alter or interrupt the primary flow of the case.
Which option meets the needs of this requirement?

Wähle eine der folgenden:

Add an assignment to the case life cycle.
Add a stage with a start condition to the case workflow.
Add an alternate stage to the case life cycle.
Add an optional action to the case workflow.

Erklärung

Frage 110 von 25

4

You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email. How do you configure the case to achieve this behavior?

Wähle eine der folgenden:

Configure a Collect Information step with read-only information, and then route the step to the customer.
Enable email notifications on the case type.
Add a Send Email step to the case life cycle after the Approval step.
Enable email notifications on the case type, and then add a Send Email step to the case life cycle after the Approval step.

Erklärung

Frage 111 von 25

4

A __________ displays the overall form for viewing a work item.

Wähle eine der folgenden:

Layout
Flow Action.
Section
Harness

Erklärung

Frage 112 von 25

4

Which two of the following options are benefits of using skin inheritance?
(Choose Two)

Wähle eine oder mehr der folgenden:

Child skins only need to customize in the parent skin.
In order to maintain consistency, child skins cannot modify formats and mixins from the parent skin.
Child skins can reuse mixins and formats from other child skins with the same parent.
Standard styles created in a parent skin are easier to maintain.

Erklärung

Frage 113 von 25

4

Select two benefits of adopting a rule delegation strategy.
(Choose Two)

Wähle eine oder mehr der folgenden:

Adopting a rule delegation strategy enables business users and architects to focus on their specific tasks related to application development and maintenance.
Adopting a delegation strategy enables architects to limit the availability of application changes to specific users and access groups to manage application updates.
Adopting a delegation strategy can help deliver applications more quickly by incorporating business users in the development process.
Adopting a rule delegation strategy can help improve the business’ ability to adapt to changing business conditions.

Erklärung

Frage 114 von 25

4

The maximum number of stages in a case should be _________.

Wähle eine der folgenden:

7 ± 2
5
5 ± 2
7

Erklärung

Frage 115 von 25

4

Section rules may be referenced by which flow shape?

Wähle eine der folgenden:

Connector
Decision
None
Assignment

Erklärung

Frage 116 von 25

4

In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy. Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options.
(Choose Two)

Wähle eine oder mehr der folgenden:

Set the deadline to be the desired response time based on policy and sends notifications to both parties.
Set the deadline to be the required response time based on policy and send notifications to both parties.
Set the goal to be the desired response time based on policy and send notifications to both parties.
Set the goal to be the required response time based on policy and send notifications to both parties.

Erklärung

Frage 117 von 25

4

A Wait step may pause a case's processing until a predetermined time expires or _____________________________.

Wähle eine der folgenden:

completion of the Assignment
a property's value exceeds a threshold
that case or dependent case(es) processing reaches a specific status
a subcase or spin-off case is created

Erklärung

Frage 118 von 25

4

Select the use case that requires an integration by using robotic process automation (RPA).

Wähle eine der folgenden:

An order management application updates a customer profile in a legacy system that lacks an exposed API.
A service management application lists paint options sourced from a Pega Platform data object.
An online ordering application submits credit card information to a payment processor through a web service.
A drug trial management application submits trial data to a protected system through a secure connection.

Erklärung

Frage 119 von 25

4

A manager has reviewed a case and has decided to increase the case urgency and escalate to HR. HR must review and respond within four business hours.
Which three configuration options are needed to enable the manager to satisfy the requirements?
(Choose Three)

Wähle eine oder mehr der folgenden:

Provide notification to HR requesting urgency be increased.
Provide a local action to transfer the assignment to another queue.
Provide a field for urgency adjustment.
Provide a service level for the HR assignment.
Provide escalation action to HR and resolve the case.

Erklärung

Frage 120 von 25

4

A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

Wähle eine der folgenden:

Apply business logic to route a single assignment in the correct order.
Route an assignment to a work queue where both roles have access.
Create an approval step with cascading approval.
Create an approval process for each manager in parallel.

Erklärung

Frage 121 von 25

4

From the lleft, match the role to the studio that targets that role.
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 122 von 25

4

A customer views a product available in multiple color options. The customer must select only one color for each product.
Which UI control allow a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

Wähle eine der folgenden:

Radio buttons
Text input
Drop-down
Check box

Erklärung

Frage 123 von 25

4

Match the correct Answer in box:
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 124 von 25

4

Consider the following user story: As an account owner, I want to be able to add a member to my account so I can give the member temporary access.
Which two questions help you define the fields for the user view?
(Choose Two)

Wähle eine oder mehr der folgenden:

How do the fields for the temporary member need to be displayed?
What fields does the account owner need to see to be able to add a temporary member?
Will field information about the temporary member be stored in an external database?
Do the fields about the temporary member need to be displayed in multiple languages?

Erklärung

Frage 125 von 25

4

You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective?

Wähle eine der folgenden:

Pega Cloud®
Approval process
Guardrail compliance
Direct Capture of Objectives (DCO)

Erklärung

Frage 126 von 25

4

When completing a new rule form, the "Apply To" field represents what?

Wähle eine der folgenden:

The other rules the new rule will apply to
The rules context, or scope, for the purpose of inheritance
The ruleset the rule applies to
The version of the rule

Erklärung

Frage 127 von 25

4

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?

Wähle eine der folgenden:

When the Triage stage completes
When the Process ticket step completes
When the Process ticket step starts
When Verify solution step starts

Erklärung

Frage 128 von 25

4

Drag the case type or data type name to the appropriate location in the data hierarchy.
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 129 von 25

4

Which two statements identify why you should automate correspondence?
(Choose Two)

Wähle eine oder mehr der folgenden:

Automating correspondence allows you to advance a case.
Automating correspondence allows you to send timely communication.
Automating correspondence allows for sending consistent information to users.
Automating correspondence keeps all interested parties informed of the current status of a case.

Erklärung

Frage 130 von 25

4

Which two of the following use cases do you implement by using one or more calculated fields?
(Choose Two)

Wähle eine oder mehr der folgenden:

A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
An accountant wants to list the largest order for the last month, for each customer account.
A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

Erklärung

Frage 131 von 25

4

You are configuring a declarative network that contains eleven declare expressions to calculate the interest rate for a home mortgage. For example, the target value Property Tax Assessment is used as a source value when calculating the Assessed Property Value. The declare expressions use target values from other expressions to calculate their target values.
The field that displays the interest rate appears on the approval form. To improve performance, how can you reduce the number of calculations?

Wähle eine der folgenden:

Apply the declare expression in the approval flow action.
Specify Property Tax Assessment as trigger event in the declare expression that calculates the total interest rate value.
Calculate the total interest rate value by adding all the declare expression target property values.
Specify whenever used in the total interest rate declare expression

Erklärung

Frage 132 von 25

4

The first stage of your process contains an assignment step. You need create a new custom user view with appropriate fields for this step. The quickest way to do this is via the__________.

Wähle eine der folgenden:

Case Designer, Settings Tab
Case Designer, Workflow Tab
Case Designer, Data Model Tab
Case Designer, Views Tab

Erklärung

Frage 133 von 25

4

Which two of the following options is true about Directly Capture Objectives (DCO)?
(Choose Two)

Wähle eine oder mehr der folgenden:

DCO is a methodology that ensures collaboration with the business and IT.
DCO is used during the Prepare phase to confirm and validate the three pillars of the microjourney.
DCO is only used for the documentation of user stories during the build phase.
The integration designer is an example of a visualization tool used in DCO.

Erklärung

Frage 134 von 25

4

A flow action typically references a ________.

Wähle eine der folgenden:

Section
Layout
Harness
Cell

Erklärung

Frage 135 von 25

4

You use the Clipboard tool to perform which two tasks?
(Choose Two)

Wähle eine oder mehr der folgenden:

Test whether a declarative expression properly calculates a target value.
Test case behavior by setting property values for an open case.
Review the current values of case data.
Test a rule to determine whether the rule executes correctly.

Erklärung

Frage 136 von 25

4

When you configure a multi-step form, where do you identify the navigation template?

Wähle eine der folgenden:

At the process level
At the assignment level
At the stage level
At the case level

Erklärung

Frage 137 von 25

4

In a purchase order application, you have been asked to add an order total field that is used on multiple forms in the application. You want to make sure that whenever the input values change, the order total changes on all the forms.
Which two of the following are reasons would you choose to use a declare expression rather than a data transform to calculate the value?
(Choose Two)

Wähle eine oder mehr der folgenden:

A declare expression updates the total value on the forms when any form containing the field is submitted.
The system monitors input properties and determines when to update the target property values.
When updating a property that is calculated, you do not need to identify every calculation that updates any of the source values and manually recalculate them.
A declare expression calculates a specific value that is used on multiple forms.

Erklärung

Frage 138 von 25

4

What three questions should you answer to create effective correspondence?
(Choose Three)

Wähle eine oder mehr der folgenden:

How often should you send correspondence?
Who is the user that receives the correspondence
when does the correspondence need to be sent?
Which email server should the correspondence use?
How will the correspondence be sent?

Erklärung

Frage 139 von 25

4

Consider this scenario: A new Expense submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10. The SLA starts when the assignment is created.
It the goal elapses and the assignment is not yet completed, the assignment urgency is Increased by 10. If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10. If the passed deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 140 von 25

4

Drag the data type description from the left to the blank rectanglle next to the appropriate sourcing option.
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 141 von 25

4

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval From the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?

Wähle eine der folgenden:

Create an approval step with cascading approval.
Route to a workbasket where all three roles have access.
Create business logic to route to the different approvers.
Create three parallel processes with approval assignments.

Erklärung

Frage 142 von 25

4

A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check. How do you configure the case types to reflect their relationship?

Wähle eine der folgenden:

Make credit card request a child case of credit check.
Make credit check a spin-off case of credit card request.
Make both loan request and credit check top cases.
Make credit check a child case of credit card request.

Erklärung

Frage 143 von 25

4

Which of the following two sets represent action sets (event > action) in Pega Platform?
(Choose Two)

Wähle eine oder mehr der folgenden:

Double-click > Scan barcode/QR code
Run data transform > Enter
Tab key > Add new work
Open mobile app > Focus

Erklärung

Frage 144 von 25

4

The Organization layer is the only layer in which you find technical assets.

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 145 von 25

4

Which two of the following methods can configure one stage in the case life cycle to advance to the next?
(Choose Two)

Wähle eine oder mehr der folgenden:

Configure the stage to resolve the case in the stage properties panel.
Configure automatic stage transitioning in the stage contextual property panel.
Add a Change Stage step.
While running a case, use the Actions menu to change the stage.

Erklärung

Frage 146 von 25

4

Select each use case on the left and drag it to the appropriate router on the right.
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 147 von 25

4

A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly. How do you satisfy this requirement?

Wähle eine der folgenden:

Define a declare expression for the total cost field.
Add a When condition to the room selection step.
Apply a Disable when condition to the total cost field.
Configure a field group list for all the room types.

Erklärung

Frage 148 von 25

4

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?

Wähle eine der folgenden:

Update the Author role to include the required analyst reports.
Add the analyst to the Manager role.
Create a new Analyst role with the required access.
Add the analyst to both the Author role and the Case Manager channel interface.

Erklärung

Frage 149 von 25

4

You are configuring a standard email to automatically be sent to loan applicants informing them that their loan has been approved. The requirement states that the email must include values for the applicants name, the loan office, and the loan amount.
The email must also include content stating the loan's terms and conditions, which is regularly updated. The content is in a paragraph rule shared by other standard emails throughout the organization.
How would you configure your email?

Wähle eine der folgenden:

Add the applicant name, loan office, and loan amount properties. Also, copy and paste the paragraph content into your email.
Add placeholder text for the applicants name, loan office, and amount. Also. Insert the paragraph rule.
Add the applicant’s name. Loan office. And loan amount properties. Also, insert the paragraph rule.
Add the applicant name and loan office properties. Include correspondence fragment that contains a link to the organization's website page that contains loans and conditions.

Erklärung

Frage 150 von 25

4

In Designer Studio, the Application Explorer displays ____________________.

Wähle eine der folgenden:

the data structure only
the class structure only
the class tree and rules organized by the classes they apply to
all the rules used by all applications

Erklärung

Frage 151 von 25

4

What can the application menu in the Designer Studio be used for?

Wähle eine der folgenden:

To switch between application and design modes
To open the application view in a new window
To switch to a different application
To document applications

Erklärung

Frage 152 von 25

4

Which two of the following options is true about the technical design during Prepare?
(Choose Two)

Wähle eine oder mehr der folgenden:

The application structure should be organized to support automated testing during the Prepare phase.
Technical considerations include confirming user personas.
Coproduction resources lead the technical design during Prepare
The technical design considerations to be confirmed during Prepare are authentication scheme, access groups/roles, and organization structure.

Erklärung

Frage 153 von 25

4

A Collect Information step in the case life cycle sets the case status to Pending-Approval. When does the case status automatically update?

Wähle eine der folgenden:

At the end of the step
At the end of the process containing the step
Case status cannot update automatically
At the beginning of the step

Erklärung

Frage 154 von 25

4

A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true?
(Choose Three)

Wähle eine oder mehr der folgenden:

New customer obtains troubleshooting assistance by using a call center is a journey
New customer obtains troubleshooting assistance by using a call center is a microjoumey
Customer obtains troubleshooting assistance is a journey
Customer obtains troubleshooting assistance is a microjoumey
Experienced customer obtains troubleshooting assistance by using the online forum is a journey
Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey

Erklärung

Frage 155 von 25

4

A home loan company has home appraisal offices in various regions. Each office has a work queue. The company requires that appraisals be assigned to offices based on the home's location. For example, home appraisals for Boston are assigned to a New England office work queue.
Which routing approach supports this requirement?

Wähle eine der folgenden:

Route the assignment based on appraiser role.
Route the assignment to the correct work queue based on business logic.
Route the assignment based on appraiser skills.
It is not possible to support this requirement. The router must define a specific work queue.

Erklärung

Frage 156 von 25

4

In a help desk application, you have the following requirement: The Customer Support Representative must response to a help desk ticket within 4 hour after a customer submits a ticket. Where do you configure the service level to meet this requirement?

Wähle eine der folgenden:

The stage
The step
The case type
The process

Erklärung

Frage 157 von 25

4

The Pega Business Architect’s main focus is on which of the following?
(Choose three)

Wähle eine oder mehr der folgenden:

Business value assessment
Communications with project sponsors and stakeholders
Rule re-usability
Design integrations with external applications
Portal design and implementation
Business benefits

Erklärung

Frage 158 von 25

4

Choose two use cases that require the configuration of conditional paths within the case type.
(Choose Two)

Wähle eine oder mehr der folgenden:

A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.
An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.
A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.

Erklärung

Frage 159 von 25

4

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadline and passed intervals?

Wähle eine der folgenden:

The user is notified that the maximum urgency value has been reached.
Urgency value remains at 100, but other service level processing continues.
Urgency value continues to increment as configured.
Service level processing is halted until the assignment is completed.

Erklärung

Frage 160 von 25

4

Which of the following flow shapes should be used to route a work item?

Wähle eine der folgenden:

Router
Utility
Decision
Assignment

Erklärung

Frage 161 von 25

4

Verifiability of a requirement means the requirement _____________.

Wähle eine der folgenden:

must include information that establishes a testable condition
clearly defines all the information necessary to describe the feature or behavior desired
must be well documented and concise
has been agreed upon by both business and IT leadership

Erklärung

Frage 162 von 25

4

You are defining a user view for a loan application. If the loan applicant indicates there are one or more open account, the Date account opened must be before the current date. Select the approach that meets the validation requirements.

Wähle eine der folgenden:

Use a validate rule to verify the Date account opened is in the past.
Use a calendar control to verify the Date account opened is in the past.
Use a pick list control to verify the Date account opened is in the past.
Use a when rule to verify the Date account opened is in the past.

Erklärung

Frage 163 von 25

4

Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue.
The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal?
(Choose Three)

Wähle eine oder mehr der folgenden:

Configure the tenant name as a basic condition.
Configure a time period for the request date as a weighted condition.
Configure the request type as a weighted condition.
Configure the apartment address as a weighted condition.
Configure the apartment address as a basic condition.

Erklärung

Frage 164 von 25

4

You want to capture the delivery method for a purchase request. The options are Standard, Premium, or Next Day. You use the Data Model tab to create the property. How would you define the list with the delivery options?

Wähle eine der folgenden:

Picklist
Radio button
Text (paragraph)
Field group (list)

Erklärung

Frage 165 von 25

4

During a DCO session, flows, connectors, and flow shapes are linked to the corresponding ___________.

Wähle eine der folgenden:

specification
requirement
business objective
case type

Erklärung

Frage 166 von 25

4

Which is a benefit of using multi-step forms?

Wähle eine der folgenden:

Helps a single user complete complex tasks by presenting multiple screens in a logical sequence
Helps you organize separate tasks into steps, so you can control how, when, and by whom work is performed for each step
Provides an easy way to add a step that is preconfigured with functionality, such as sending an email, to a process
Provides a way to add an assignment that is preconfigured with one or more actions a user can take to a process

Erklärung

Frage 167 von 25

4

The clipboard is a _ tool and is unique to each _?

Wähle eine der folgenden:

diagnostic, case
server-side, user session
client-side, user session
case, application

Erklärung

Frage 168 von 25

4

A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life insurance underwriting is assigned to offices based on the residence of the policy owner.
Which routing approach supports this requirement?

Wähle eine der folgenden:

Route the assignment to the correct work queue based on business logic.
Route the assignment to the correct work queue using skill-based routing.
Route the assignment to a specific underwriter based on business logic.
Route the assignment to the correct work queue using an authority matrix

Erklärung

Frage 169 von 25

4

A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third column displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images.
What three configuration steps would you take to support this requirement?
(Choose Three)

Wähle eine oder mehr der folgenden:

set the image column to other importance.
set the check box column to secondary importance.
set the activity name column to primary importance.
Set the activity name and check box columns to primary importance.
Set the check box column to primary importance.

Erklärung

Frage 170 von 25

4

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?

Wähle eine der folgenden:

Add the manager approval to an alternate stage in the case life cycle.
Configure a parallel process for each of the required approvals.
Configure a single cascading approval based on an authority matrix.
Add an optional process to each approval in the appropriate stage.

Erklärung

Frage 171 von 25

4

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you design the report?

Wähle eine der folgenden:

Create a filter for each cost center and count the case IDs.
Summarize the regional cost centers by count.
Summarize the case ID column by count.
Define a function for the cost center column to total the case IDs.

Erklärung

Frage 172 von 25

4

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

Wähle eine der folgenden:

Group the case ID column.
Summarize the case ID column.
Summarize the manager name column.
Group the manager name column.

Erklärung

Frage 173 von 25

4

You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing?
(Choose Two)

Wähle eine oder mehr der folgenden:

Configure all assignments to route to the service manager who then assigns the tasks to the specific team.
Configure single level approval routing to a supervisor who assigns the task to the specific team.
Configure routing to use business logic to assign tasks to the appropriate team using the type of service.
Configure routing to a skilled work group using the appropriate skill parameters for the selected service.

Erklärung

Frage 174 von 25

4

Which option represents the relationship between mixins, controls, and formats?

Wähle eine der folgenden:

A control specifies a mixin which defines a format.
A mixin specifies a control which defines a format.
A format uses a mixin that defines a control.
A control specifies a format which uses a mixin.

Erklärung

Frage 175 von 25

4

When defining a new case type, the best course of action is to:

Wähle eine der folgenden:

Identify steps and their processes, then add stages to reference the steps
Identify processes, then add stages, and then add steps
Identify processes, then steps, and then stages
Identify stages, then add steps, and then define processes

Erklärung

Frage 176 von 25

4

Consider the following user story: Which two questions help you define the fields for the user view?
(Choose two.)

Wähle eine oder mehr der folgenden:

How do the fields for the temporary member need to be displayed?
What fields does the account owner need to see to be able to add a temporary member?
Will field information about the temporary member be stored in an external database?
Do the fields about the temporary member need to be displayed in multiple languages?

Erklärung

Frage 177 von 25

4

When modeling the life cycle of a case, alternate stages _ and __.
(Choose Two)

Wähle eine oder mehr der folgenden:

can be sequenced in to primary stages
have manual access
represent a separate, but related business transaction
represent exceptions to the normal course of events

Erklärung

Frage 178 von 25

4

How do you provide users with guidance for completing a form and avoid the need for application training?

Wähle eine der folgenden:

Add an instruction to the assignment.
Send a notification to the assigned user.
Add the corresponding step to an appropriate stage.
Add an optional action to the case to explain the task.

Erklärung

Frage 179 von 25

4

Key Performance Indicators (KPIs) are used to ______________.

Wähle eine der folgenden:

verify whether end users are satisfied with the application
determine whether an application has satisfied all of its requirements
determine whether or not an application has implemented all of its specifications
determine if an application has met all of its business objectives

Erklärung

Frage 180 von 25

4

In an insurance claim application, you have the following requirement: All claims must be processed within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

Wähle eine der folgenden:

The process
The step
The stage
The case type

Erklärung

Frage 181 von 25

4

True Or False: Alternate stages automatically execute in sequential order.

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 182 von 25

4

The Report Editor allows us to configure which type of rule?

Wähle eine der folgenden:

Summary Definition
Categorized Report
List Report
Report Definition

Erklärung

Frage 183 von 25

4

An application references the property .Customer.Address(Billing).State. What is the property mode for.Address(Billing)?

Wähle eine der folgenden:

Page
Page List
Page Group
Single Value

Erklärung

Frage 184 von 25

4

Which of the following is a best practice for more effective User Interface (UI) and Flow elaboration and drafting sessions?

Wähle eine der folgenden:

Elaborate whichever one is more complex first
Elaborate upon draft flows and UI simultaneously
Elaborate upon the draft UI first, then flow drafts
Elaborate upon draft flows first, then draft the UI

Erklärung

Frage 185 von 25

4

In this same application, you now want to drill down into the Data Designer for the Online Orders and Order History data types. Click Online Orders and Order History to enter the Data Designer. View the information in the Data Designer before you proceed.
Information from this view of the Integration Designer helps you complete the second activity. You can return to this information at any time from the activity page by clicking the back arrow.
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 186 von 25

4

You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?

Wähle eine der folgenden:

Group the manager column.
Summarize the manager column.
Filter the manager column.
Sort the manager column.

Erklärung

Frage 187 von 25

4

In a mortgage application, the user creates a loan request. In order for the loan request to be approved, the loan officer must receive the results of an appraisal. How would you configure the case types to reflect their relationship?

Wähle eine der folgenden:

Make mortgage a parent case type. Make loan request and appraisal child case types.
Make loan request a parent case type and appraisal a child case type.
Make appraisal a parent case type and loan request a child case type.
Make both loan request and appraisal peer case types.

Erklärung

Frage 188 von 25

4

A fully stated requirement with no missing information is ____________.

Wähle eine der folgenden:

current
complete
cohesive
consistent

Erklärung

Frage 189 von 25

4

Select and move the Business Architect tasks to the Journey Centric Development project order column and place them in the correct order.
Determine whether the given solution is correct?

Wähle eins der folgenden:

WAHR
FALSCH

Erklärung

Frage 190 von 25

4

An airline has the following requirement: A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight.
The application prompts the passenger for this information when the passenger declares that they will travel with a service animal. How do you configure the case life cycle to meet this requirement?

Wähle eine der folgenden:

Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.
Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process.

Erklärung

Frage 191 von 25

4

A case stage can be ____________.
(Choose two.)

Wähle eine oder mehr der folgenden:

skipped, based on a specified condition
skipped, based on the result from a decision table
entered only if all validation requirements are met
exited only when all subcases are resolved

Erklärung

Frage 192 von 25

4

Your organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have a status of New.
How would you configure the report filter to support this requirement?

Wähle eine der folgenden:

Create two conditions: Work Status does not equal New. AND Creation Date is equal to Previous Quarter.
Create two conditions: Work Status does not equal New. AND Creation Date is less than current quarter.
Create two conditions: Work Condition equals New OR Creation Date does not equal Previous Quarter.
Create one condition: Work status does not equal New where Creation Date is equal to Previous Quarter.

Erklärung

Frage 193 von 25

4

Which two aspects of application delivery are improved by using Direct Capture of Objectives?
(Choose two.)

Wähle eine oder mehr der folgenden:

Testing
Accuracy
Coding
Speed

Erklärung

Frage 194 von 25

4

Which requirement is best implemented using a Wait step in a case?

Wähle eine der folgenden:

You need to pause a case until a user uploads a signed document.
You cannot proceed in an expense report until a manager approves the request.
You cannot complete a purchase case on a website unless you complete a new account subcase.
You need to send an email after a user completes a form.

Erklärung

Frage 195 von 25

4

In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case P0-11, Payment case Pay-37 and Packaging case Pac-56 are created.
Which statement about the processing of P0-11, Pay-37, and Pac-56 is correct?

Wähle eine der folgenden:

P0-11 can be resolved when either Pay-37 or Pac-56 is resolved.
P0-11 has to be resolved before either Pay-37 and Pac-56 is resolved.
Pac-56 has to be resolved before Pay-37 is resolved.
Both Pay-37 and Pac-56 have to be resolved before P0-11 can be resolved.

Erklärung

Frage 196 von 25

4

Which explorers can be used to view properties for a data object in your application?
(Choose two.)

Wähle eine oder mehr der folgenden:

Case Explorer
Data Explorer
Application Explorer
Records Explorer

Erklärung

Frage 197 von 25

4

Adding instructions to a step _________.

Wähle eine der folgenden:

describes the business value of the step
describes to an end user what should be done in a step
defines what a step should do
Instructs an architect how to build the step

Erklärung

Frage 198 von 25

4

What two items should a developer configure before delegating a rule?
(Choose Two)

Wähle eine oder mehr der folgenden:

An Access Role that has access to the production ruleset.
An Access Group that has access to the production ruleset.
A separate Operator ID that has access to the delegated rules.
An unlocked ruleset added to the Application rule as a production ruleset.

Erklärung

Frage 199 von 25

4

You want to create a reusable font style for buttons, and links. To do this, you would create a ______.

Wähle eine der folgenden:

overlay
control
mixin
format

Erklärung

Frage 200 von 25

4

Match DCO application phases into the following image:

Ziehe eine Antwort zum richtigen orangen Punkt.

Discover

Prepare

Build

Adopt

	Erstellt von Gerard Salvó Puigantell vor mehr als 4 Jahre

Pega Business Architect Pega Business Architect Quiz am Pega Business Architect Tests, erstellt von Gerard Salvó Puigantell am 14/02/2022.

Pega Business Architect Tests

Pega Business Architect Tests

Frage 1 von 25

Wähle eine der folgenden:

Erklärung

Frage 2 von 25

Wähle eine oder mehr der folgenden:

Erklärung

Frage 3 von 25

Select the characteristic used to identify candidate rules to be delegated to business users.

Wähle eine der folgenden:

Erklärung

Frage 4 von 25

Tom Jones' request for a credit card dispute is an example of which of the following?

Wähle eine der folgenden:

Erklärung

Frage 5 von 25

Which statements about the following case are true? (Choose two.)

Wähle eine oder mehr der folgenden:

Erklärung

Frage 6 von 25

Wähle eine oder mehr der folgenden:

Erklärung

Frage 7 von 25

Rulesets are primarily used _____________. (Choose two.)

Wähle eine oder mehr der folgenden:

Erklärung

Frage 8 von 25

A______defines the look and feel of an application.

Wähle eine der folgenden:

Erklärung

Frage 9 von 25

Which two configuration are used for three bank account type option with single control . How do we configure so that user cant’ select more than one ? (Choose two.)

Wähle eine oder mehr der folgenden:

Erklärung

Frage 10 von 25

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

Wähle eine der folgenden:

Erklärung

Frage 11 von 25

Which of the following statements is not true about the Definition of Ready?

Wähle eine der folgenden:

Erklärung

Frage 12 von 25

Wähle eine der folgenden:

Erklärung

Frage 13 von 25

You have a data page with customer data. The data page is configured to reload if it is older than one hour. Which of the following best describes when the data page will reload?

Wähle eine der folgenden:

Erklärung

Frage 14 von 25

Which of the following are NOT declarative rule types? (Choose two.)

Wähle eine oder mehr der folgenden:

Erklärung

Frage 15 von 25

A requirement defines what an application must do or satisfy to meet one or more ________?

Wähle eine der folgenden:

Erklärung

Frage 16 von 25

Which configuration informs a user by email when an assignment is added to the user's worklist?

Wähle eine der folgenden:

Erklärung

Frage 17 von 25

Wähle eine der folgenden:

Erklärung

Frage 18 von 25

In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondence requirement?

Wähle eine der folgenden:

Erklärung

Frage 19 von 25

An experienced Pega business architect can apply their expertise __________.

Wähle eine der folgenden:

Erklärung

Frage 20 von 25

Select the two correct statements about work items in Agile Workbench. (Choose Two)

Wähle eine oder mehr der folgenden:

Erklärung

Frage 21 von 25

The following image is a page list presented in a nonlinear format that automatically adjusts based on screen size. The image is an example of _______.

Which statements about the following case are true?
(Choose two.)

Rulesets are primarily used _____________.
(Choose two.)

Which two configuration are used for three bank account type option with single control . How do we configure so that user cant’ select more than one ?
(Choose two.)

Which of the following are NOT declarative rule types?
(Choose two.)

Select the two correct statements about work items in Agile Workbench.
(Choose Two)

An insurance company offers personal property insurance. Jewelry is a special type of personal property. Jewelry coverage requires that the user managing the request is trained to appraise jewelry. Assignments for jewelry appraisals must go to skilled users.
Which routing approach would you use?

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?

What are two ways you can add a table to a view?
(Choose Two)

You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format.
What two validation approaches would you use to meet the validation requirements?
(Choose Two)