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What is E Commerce
a) being able to shop from home or from work
b)rules that govern transmission of information between two points
c)an infrasturture that collects, stores and analyses data
d) using the web and internet to do transactions
What does business to customer mean?
a) selling of goods to other businesses
b)the effort needed to find suitable products
c)using patterns to predict future behaviour of customers
d)retailers selling goods directly to customers
What is a social shopping site?
a)swapping shopping ideas with people
b)getting advice from people on decisions about products
c)using the intelligent agent software to look for shopping information
What are prediction markets
a)uses of patterns to try and predict the future
b)peer to peer betting markets on specific outcomes
c)the subset of trying to make the internet intelligent and more human like
What is consumer to consumer mean?
a) a network of organizations transforming materials into products
b)focusing on customers who bring in the most sales
c)individuals using the internet for private sales
d) none of the above
What are digital goods?
a) transaction that can happen over mobile device
b)telephone&computer networks combing into a single digital network
c)selling the same good to different groups at different prices
d) goods that can be sold through a digital network like music download
What is dynamic pricing ?
a) the price of a product will change depending on the demand
b)basically cutting out the middle man and increasing profits
c) generating revenue the more visitors there are
d) all of the above
What is the meaning of richness in business commerce
a) having a message that integrates face to face integration and visuals
b) generating lots of revenue by selling goods
c)a digital environment where sellers and buyers meet
d) none of the above
What is Cost Transparency?
a) the cost of participating in a market
b) the various prices for products consumers want in a market
c)finding how much it cost for sellers to get this product themselves
d) the effort needed to find suitable products
Functions of switches and routers by a central program
a)Transmission Control Protocol
b)Software Defined Networking
c)supply chain management
d)Geographic information systems
what is client/server computing?
a) basically focusing on one specific area within the data
b)links suppliers , manufacturing and retailers
c)retailing of products directly to customers
d) clients linked through network controlled by server computer
What is Packet Switching?
a) slicing messages into packets and sending them through communication paths
b)unstructured or structured data that needs to be analyzed
c)using data warehouses to collect data on customers
d)voice data communication
Networks that span over entire regions or continents
a)Local Area networks ( LANs)
b) Wide are Network (WANs)
c) information density
d)Group decision support system
What is a search engine optimization (SE0)?
a)helps to see patterns and relationships that would be difficult to see in text
b) built around thousands of predefined business processes
c)adjusting the web site and traffic to improve rankings
Delivering voice transmission through digital voice communication.ex,Skype
a) Voice over IP
b)Social CRM tools
c)Podcasting
d)none of the above
Hertz
a)when there is a miscommunication about the demand for a product causing distortion
b) blogging when you have a max of 140 words
c)the number of cycles per second that can be sent through a medium, unit of measure
d)seeing different pattern in software data and see how it helps decisions
What is a semantic web?
a)the subset of trying to make the web more intelligent and human like
b)one or more access points providing wireless internet
c)computer algorithms to help decision making
d) all of the above
What is responsible for tracking the movement of goods throughout the supply chain?
a)Business to Business
b)Radio frequency identification( RFID)
C)Sales force automation (SFA)
d) Software defined network(SDN)
You receive information from layers above and below you this is a form of?
a) interpersonal roles
b) decisional roles
c) information roles
d) all of the above
High velocity Automated Decision Making
a)is basically when high quality decisions come from high quality of knowledge
b)computer algoritms precisely help to make highly structured decisions
c)when production is based off of forecast or guesses for demand for products
d) none of the above
Data that might be unstructured/structured from many different sources that need to be organized and stored.
a) Business intelligence
b)Enterprise Software
c)Data from the business environment
d) Broad Band
What is business intelligence?
a)the foundation of business structures captures all relative data and stores it in a transactional data base
b)built around thousands of predefined business processes
c)basically the internet giving more detailed info but reducing many things
This would basically be focusing on one specific area or topic within the data you are analyzing
a)Drill down
b)Network Operating systems (NOS)
C)Parametrized reports
d) Push based demand driven supply chains
What are DrillDowns?
a)rules that govern transmission of information between points
b)how organizations can solve problems depending on geo area
c) getting a summary and being able to dig deeper and find more info
d) none of the above
What is geographic information systems(GIS)
a)ties location-related data to maps
b)helping in finding information on the internet
c)individuals using the web for private sales or exchange
d) focusing on profitable customers where you will find the most sales
An intelligent technique for capturing tacit knowledge in a very specific and limited domain of human expertise.
a) Mangement information systems (MIS)
B) Expert Systems
c)Client/server computing
d)Market Space
What are Group decision support systems (GDSS)
a) sending packets along different communication paths as they become available
b)a more uniform organization if you aline the processes with your systems it becomes more streamline
c)basically a group of people collaborating to solve decision making issues
this basically ask many different questions depending on the decision that needs to be made and helps to produce a large range of outcomes
a)Sensitivity Analysis
b)Pivot table
c)Corporate network infrastructure
d) none of the above
Basically it helps to analyze the main information within the business by looking at four different categories: finical, business processes, customers and learning and growth
a)Software denied networking (SDN)
B) Balanced scorecard method
c)supply chain management Systems
d) information density
What is Business performance management : BMP
A)tools and techniques to analyzing data and reports responding to managers concerns
b)trying to monitor different sectors of the company similar to the balanced score card
c)sales and services directed to other businesses
d)all of the above
What is an Enterprise systems?
a)a combination of many different business processes
b)policies and procedures used to prevent unauthorized access to information
c)infrastuture for collecting and sorting data produced by the businesses
Taking raw materials and making then into products that can be sold
a)Business to Customer (B2C)
B)Packet Switching
c)General Controls
d)Supply chain Management
What is Supply chain planning Systems?
a)methods and policies that ensure safety of the firms assets and accounting records
b)analyzing present supply chain management and making predictions
c)functions of switching and routers managed by central program
Production master schedules are based on forecasts or best guesses of demand for products.
a)Pull Based
b)Push Based
c)client/server computing
d)information density
What is Pull Based?
a) this is basically when consumers purchase and demand are the main triggers for supply chain
b)the increase in connection speed between devices and small mobile networks
c)focusing on a specific topic when analyzing data
Capture and integrate customer data from across the organization directly from customers to see what to sell.
a)Social CRM tools
b)affilate revenue model
c)Customer Relationship Mangement (CRM)systems
d) none of the above
sales prospect and contact information to see thermos profitable customers
a) Sales for automation(SFA)
b)Local area Networks ( LANs)
c)Business analytics
D) Business performance management (BPM)
What is Operational CRM?
a) basically this is the indicator to see the growth or loss of a company
b) basically customers facing difficulty which applications can use a customer service
c)when consumers offer information to businesses on decisions and products
d) not the of the above
What is analytical CRM?
a)clients linked through network controlled by server computer
b) all significant outline relationships
c) gathering information on the customers to see how it can better the business processes
Number of customers who stop using or purchasing a product or service .
a) Churn rate
b) hertz
c)Cost transparency
d)predictive analytics
What is social CRM tools?
a) Customer to customer
b) businesses connecting to customers through conversations from social media
c) services that are mainly available in ones area
d) all of the above
What is just in time strategy ?
Bullwhip Effect
Customer Lifetime Value (CLTV)
What is security?
What are controls?
What is the main danger of using DSL( Digital Subscriber line)
What is war driving?
SSID( Service Set Identifiers )
Malware
What are worms?
Drive by downloads
What is trojan horse
Spyware
Hackers
Crackers
Spoofing
Sniffing
DOS( Denial of service)& Distributed DOS
Phishing
Evil Twins
pharming
botnet
Social engineering
Computer Forencsics
General Controls
Discover recovery Planning
Business Continuity Planning
Auditing
smart card
firewalls
Infusion Detection Systems
Authentication
antivirus
Unified Threat Management (UTM)
Encryption
Secure Sockets Layer (SSL)
Digital Certificates
