Intro To Human Resources Chapter 9,10,11

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Unions have a role in organizations because some degree of conflict is inevitable between workers and management

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The Canadian Labour Congress is Canada's largest labour union.

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Administration of the collective agreement largely takes place at the local union level.

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The overall rate of unionization (union density) has been increasing during the last decade.

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In 2011, women outnumbered men in the workforce and as members of unions.

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The Rand Formula makes the payment of union dues voluntary for members.

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In Canada, labour relations is primarily a provincial/territorial responsibility.

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Unions can be certified (voted in) and decertified (voted out).

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. Over the last two decades, the use of joint labour-management committees has declined.

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A lockout is initiated by the employer.

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The country in which an organization's headquarters is located is the home country.

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A multinational company represents the highest level of global participation.

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Canada has a high power distance and long-term orientation culture.

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Job design aimed at employee involvement can be problematic in cultures with high power distance.

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An organization that expands internationally does not require expertise in the host country's legal system because the organization is only required to adhere to the home country's laws and regulations.

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Organizations fill many key foreign positions with home-country or third-country nationals.

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Virtual expatriates are employees who never return to the home country, but rather spend their entire careers moving from one foreign assignment to another.

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Tax equalization allowance ensures that the worker neither gains nor loses with regards to tax liability as a result of an international assignment.

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Validation involves giving expatriates recognition for their international service when they return home.

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According to research, organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

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One of the most popular ways to empower employees is to design work so that it can be performed on an individual basis.

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A learning culture creates the conditions in which managers encourage flexibility and experimentation.

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Employee engagement refers to giving employees responsibility and authority to make decisions.

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The usual way to measure satisfaction or engagement is with a survey.

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An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

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Research has found that employee participation in decisions about pay policies is linked to greater satisfaction with the pay and the job.

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An official written warning is the usual first step in progressive discipline.

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It is estimated that the majority of mergers and acquisitions actually reduce shareholder value.

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An expert system is designed to recommend the same actions that a human expert would in a similar situation.

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A benefit of self-service is that employees can help themselves to information they need when they need it, instead of contacting an HR staff person.

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Which of the following is NOT an element of a high-performance work system?

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High-performance work systems yield all but one of the following. Identify the exception.

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An organization that supports lifelong learning by enabling all employees to acquire and share knowledge is known as a(n):

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Some organizations are moving beyond concern with job satisfaction and are attempting to cultivate ____________ where employees are satisfied, committed to, and prepared to support what is important to the organization.

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A meeting of a departing employee with the employee's supervisor and/or human resource specialist to discuss the employee's reasons for leaving is called a(n):

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Turnover initiated by employees (when the organization would prefer to keep them) is called:

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What is the usual first step in a progressive discipline system?

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Creating a formal discipline process is a primary responsibility of:

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The more socially and environmentally responsible a company is:

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Which one of the following terms refers to computations and calculations involved in reviewing and documenting HRM decisions and practices?

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You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans. Which one of the following systems would you use?

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A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

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A growing trend related to HR technology requires employees to handle many job-related tasks (such as applications for reimbursement and updates to personal information). This is referred to as:

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A formal review of the outcomes of HRM functions based on identifying key HRM functions and measures of organizational performance is (an):

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An individual who was born in Canada and is currently working in Spain for a company headquartered in Germany would be considered a:

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A firm that is currently shipping domestically produced items to other countries to be sold there is at what level of international participation?

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What type of organization operates at the highest level of involvement in the global marketplace?

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The most important influence on international HRM is the _________ of the country in which a facility is located.

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Valuing achievement, money making, assertiveness, and competition are associated with what type of culture?

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What type of cultures tend to have much flatter pay structures?

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As an HR specialist in workforce planning, in which country would you experience the greatest freedom in reducing your company's workforce in response to a forecasted oversupply of workers?

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The emotions that accompany an overseas assignment tend to follow a cycle of:

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Canada is high in:

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According to research, the factor that most strongly influences whether an employee completes a foreign assignment is:

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Employees from cultures high in power distance would expect and respond best to a training session where:

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Training known as cross-cultural preparation is needed during which phase or phases of an international assignment?

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Most organizations adjust expatriates' compensation so that it gives the employee:

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The approach to compensating and rewarding expatriates that equalizes the purchasing power of the expatriate manager with that of employees in similar positions in the home country and provides incentives to offset any hardships incurred in the location is known as:

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The process of preparing a person to return from a foreign assignment and assisting him or her with that reentry is known as:

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Unions have a role because some degree of ____________ is inevitable between workers and management.

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An industrial union is characterized by which one of the following?

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Which union federation has the largest coverage affiliation in Canada?

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__________ is Canada's largest union.

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In Canada, union membership is least concentrated in which of the following sectors?

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Which of the following is NOT a reason for the increase in women membership in unions?

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On average, union members receive ___________ wages and benefits than nonunion workers.

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A union security provision making payment of union dues mandatory even if the worker is not a member of the union is:

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Union security provisions are ways to address unions' concerns about _________, i.e. employees who benefit from union activities without belonging to a union.

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A prohibited conduct of an employer, union, or individual under the relevant labour legislation is called a(n):

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A Labour Relations Board has the authority to:

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Union members have the right to vote out an existing union. This action is called:

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When bargaining looks for win-win solutions it is an example of:

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__________________ is a collective decision of the union members not to work or to slow down until certain demands or conditions are met.

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A conflict resolution procedure in which a binding settlement is determined is:

this is a quiz for NBCC Intro to HR students final test on chapters 9-11

Intro To Human Resources Chapter 9,10,11

Unions have a role in organizations because some degree of conflict is inevitable between workers and management

The Canadian Labour Congress is Canada's largest labour union.

Administration of the collective agreement largely takes place at the local union level.

The overall rate of unionization (union density) has been increasing during the last decade.

In 2011, women outnumbered men in the workforce and as members of unions.

The Rand Formula makes the payment of union dues voluntary for members.

In Canada, labour relations is primarily a provincial/territorial responsibility.

Unions can be certified (voted in) and decertified (voted out).

. Over the last two decades, the use of joint labour-management committees has declined.

A lockout is initiated by the employer.

The country in which an organization's headquarters is located is the home country.

A multinational company represents the highest level of global participation.

Canada has a high power distance and long-term orientation culture.

Job design aimed at employee involvement can be problematic in cultures with high power distance.

An organization that expands internationally does not require expertise in the host country's legal system because the organization is only required to adhere to the home country's laws and regulations.

Organizations fill many key foreign positions with home-country or third-country nationals.

Virtual expatriates are employees who never return to the home country, but rather spend their entire careers moving from one foreign assignment to another.

Tax equalization allowance ensures that the worker neither gains nor loses with regards to tax liability as a result of an international assignment.

Validation involves giving expatriates recognition for their international service when they return home.

According to research, organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.