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Managerial functions
Planning
Organising
Leading
Controlling
Satisficing
Feedback
Advantages of plans
Disadvantage of plans
SMART goals
Types of goals
Political Model
Decision making process
Group decision making
Advantages & disadvantages
Groupthink
Anchoring
Confirmation bias
4 varying things everyone has
Centralised Authority
Decentralised authority
Line functions
Staff functions
Functional Structure
Divisional structure
Matrix structure
Team based structure
Virtual Network
Project Based Organisation
Examples of reasons for Satisficing
Organisational control
Perspectives of control
Feed forward control
Concurrent control
Feedback control
Closed loop
Open loop
An effective control system
Controls
(e.g. financial / manufacturing)
DIFOT
EBIT
How to measure Innovation
Staff Performance
Balance Sheet
Income Statement
A = L + E
Ratio Analysis
Budgetary Control
Physical Asset Control
Control of People
Total Quality Management
Quality
Six Sigma
ISO 9000
Benchmarking
Balanced Scorecard
Leadership vs Management
Position power
Personal power
Functions of a Manager
Functions of a Leader
Effective leadership
Evolution of Leadership theory
Behavioral Approach
Relationship & Guidance
Charismatic Leadership
Transformational leadership
Authentic leadership
Transactional leadership
Servant leadership
Traits of Technical Employees
Leadership
Group
Group characteristics
Team
Team characteristics
Why are Teams good?
Formal Team
Cross-function Team
Self managed Team
Effective Team
Dysfunctional Team
Successful Team
Task roles
Social roles
Belkin's Team roles
Stages of Team development
Main reason it is hard to maintain competitive advantage
In SWOT analysis, opportunities and threats refer to: internal / external?
In the resource based model of competitive advantage, a capability is best defined as:
Strategic management
Stakeholder
Four criteria for
Sustained Competitive Advantage
Porters five forces
Industry attractive when
Example of radical innovation
Kondratievs long wave cycles of innovation , fifth long wave
Which element of the marketing mix is addressed only by the decision to not have bricks and mortar
4 P's of marketing
A person who camps out at an Apple store would fit where in the Diffusion of innovations?
Early majority, Late majority, Early adopter or Laggard?
Which is not a benefit of using social media for marketing?
Compare product with others
Extend lifecyle
Boost word of mouth
Cheaper than traditional
OSH addresses
The individual level of OSH refers to:
The interpersonal level
NZ has higher rate of work-related fatalities Australia
A reason to accurately quantify the costs of work related injury
Which of the following is not a PCBU accHSWA,2015
Under HSWA,2015 When are business required to appoint anOSH rep
Project
Benefits of Project Management
2 types of skills
for Project Management
EXAM
Quality
(3 constraints)
The Waterfall Method
Agile approach
Implementation Gap
In Project Management, The Iron Triangle refers to:
A sign of a project team struggling with an implememntation gap
