What is a Consumer?

What will a good consumer do?

Name a Consumer Law.

What does this Consumer Law say about goods?

What does this consumer law say about the supply of services?

What is a credit note?

What is a guaranty?

What is a Warranty?

Explain False Economy

Explain the saying "Caveat Emptor"

Name 4 Solutions and remedies for purchasing a faulty good

What is Redress

Why might a consumer not be entitled to any form of redress

Who's responsible for the goods and services they sell?
What can they not say to a consumer with a faulty good?

What 2 pieces of info should be on a guaranty/warranty?