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Human Resources Quiz am Human Resources Exam , erstellt von lady acuna am 16/06/2017.

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Human Resources Exam

Frage 1 von 100

1

There are many laws and regulations that affect both HRM practices and the employment relationship

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 2 von 100

1

HRM is responsible for people-related issues as well as employment related legal compliance

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 3 von 100

1

Aligning the HRM strategy, policies, and activities with the business strategy is essential to effective HRM

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 4 von 100

1

Line managers are usually part of the HR Department

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 5 von 100

1

Competitive advantages involves a company making products and services different enough that consumers will pay more for them
a. True

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 6 von 100

1

Each company has a different way of managing its employees that is most appropriate given its unique context

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 7 von 100

1

At any point in time, some parts of an organization may be facing a shortage of employee talent, while others may have a surplus

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 8 von 100

1

Employment laws have limited effect on HR practices in the United States

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 9 von 100

1

Organizational cultural has little effect on how employees operate on day o day basis

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 10 von 100

1

Managing virtual teams is more challenging than physically Co-located T.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 11 von 100

1

In today’s era, contingent labor is a growing segment in the workforce composition. Which of the following are not considered to be contingent laborers

Wähle eine der folgenden:

  • Contractors

  • Contingent Laborers

  • Outsourced Employees

  • Full time workers

Erklärung

Frage 12 von 100

1

Which of the following is a benefit that is not mandated by law

Wähle eine der folgenden:

  • Social Security

  • Worker’s Compensation

  • Paid time off

  • Family and Medical Leave

Erklärung

Frage 13 von 100

1

Ryan is expanding his business into another countries. He has a computer and has access to people across the world. As he expands his business, ____ is likely to become a central component to his business strategy

Wähle eine der folgenden:

  • Technology

  • Offshoring

  • Globalization

  • Outsourcing

Erklärung

Frage 14 von 100

1

Hiring an external vendor for a task rather than doing it internally is called

Wähle eine der folgenden:

  • Outsourcing

  • Insourcing

  • Resourcing

  • Telesourcing

Erklärung

Frage 15 von 100

1

Which HRM function helps in improving an organization’s overall capability to meet changing business needs by developing its employee skills

Wähle eine der folgenden:

  • Recruiting

  • Hiring

  • Managing

  • Training

Erklärung

Frage 16 von 100

1

Staffing, Performance management, training, and development, and compensation, and benefits are function of

Wähle eine der folgenden:

  • Human Resources Management

  • Strategic Planning Management

  • International Relation Management

  • Employee Changes Management

Erklärung

Frage 17 von 100

1

Which Primary HR activity ensures that employees have the necessary knowledge, skills and abilities to effectively perform their task and duties

Wähle eine der folgenden:

  • Managing employee attitudes and behaviors

  • Managing Employee Competencies

  • Work Design

  • Workforce Planning

Erklärung

Frage 18 von 100

1

What type of management involves- aligning employees objective and behaviors with firm’s goals and strategies, assessing, employee past and current behavior and providing suggestions for improvement

Wähle eine der folgenden:

  • Change Management

  • Performance Management

  • Strategic Management

  • Succession Management

Erklärung

Frage 19 von 100

1

One of the HR Practices under managing employee attitudes and behaviors is

Wähle eine der folgenden:

  • Recruitment and Selection

  • Training and Development

  • Workforce Planning

  • Performance Management

Erklärung

Frage 20 von 100

1

20. Making sure that the HR practices and activities address the HR challenges that organizations face is referred to as

Wähle eine der folgenden:

  • Internal Alignment

  • External Alignment

  • Environmental Influences

  • Organizational Demands

Erklärung

Frage 21 von 100

1

Even the best HR practices if implemented poorly or incorrectly may cause more harm than good

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 22 von 100

1

HR internal alignment is more important than aligning HR activities and practices with the environmental influences.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 23 von 100

1

A business strategy is how an organization will compete in a particular market.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 24 von 100

1

Culture and HRM work together to influence employees’ performance and behaviors.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 25 von 100

1

Perceptions of the processes used to make employment decisions, allocate rewards or resolve disputes is called distributive justice

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 26 von 100

1

Telecommuting employees are required to work the traditional 9:00 AM -5:00 PM job timings

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 27 von 100

1

Ethics is the standard of moral behaviors that defines socially acceptable behaviors that are right as opposed to being wrong.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 28 von 100

1

It is usually quite clear to employees when ethics are being violated in an organization. Therefore, organizations do not need an articulated code of ethics.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 29 von 100

1

In the U.S and other western countries, the workforce is aging due to low fertility rates.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 30 von 100

1

Small organizations usually have more resources, which enable them to offer better salaries than large organizations.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 31 von 100

1

All of the following are organizational demands except

Wähle eine der folgenden:

  • Organizational Characteristics

  • Technology

  • Organizational Culture

Erklärung

Frage 32 von 100

1

cost leadership strategy focuses on

Wähle eine der folgenden:

  • Running the organization efficiently.

  • Employee creativity.

  • Collaboration with competitors to lower costs.

  • Having a wide focus for employees to reduce labor cost.

Erklärung

Frage 33 von 100

1

What are the four broad types of organizational culture?

Wähle eine der folgenden:

  • Administrative, Bureaucratic, Consensual, Competitive

  • Entrepreneurial, Bureaucratic, Consensual, Competitive

  • Administrative, Bureaucratic, Consensual, Directorial

  • Entrepreneurial, Bureaucratic, Consensual, Directorial

Erklärung

Frage 34 von 100

1

A psychological contract

Wähle eine der folgenden:

  • Describes how employees should be paid.

  • Is the perceived obligation that employees believe their employers owe them.

  • Is the perceptions that managers have about their employees.

  • Is the rational side of how employees view the relationship with their company.

Erklärung

Frage 35 von 100

1

hich of the following statements best explains the term “labor force”?

Wähle eine der folgenden:

  • All the permanent employees of an organization

  • All the people willing and able to work in a particular country

  • All the people who have contracts to work at the company

  • All the adult members of a population

Erklärung

Frage 36 von 100

1

Though Ford Motors standardizes its products across countries, it also tries to adapt to each country’s customer preferences. This strategy is an example of a _____________________.

Wähle eine der folgenden:

  • Domestic strategy.

  • Global strategy.

  • Transnational strategy.

  • Multinational strategy.

Erklärung

Frage 37 von 100

1

What is it called when companies show concern for the common good and the value of human dignity?

Wähle eine der folgenden:

  • Corporate Social Accountability.

  • Corporate Social Responsibility.

  • Community Social Responsibility.

  • Community Social Accountability.

Erklärung

Frage 38 von 100

1

What is causing an increasing trend of diversity?

Wähle eine der folgenden:

  • Retired workers are rejoining the labor force.

  • More women are joining the labor force.

  • Increase in immigration to the United States.

  • All of the above.

Erklärung

Frage 39 von 100

1

Which dimension describes the degree to which people in a country prefer to act as individuals or as members of groups?

Wähle eine der folgenden:

  • Individualism/Collectivism.

  • Power Distance (high/low)

  • Uncertainty avoidance (high/low)

  • Masculinity/Femininity

Erklärung

Frage 40 von 100

1

Smaller organizations tend to have

Wähle eine der folgenden:

  • Flexible job descriptions as compared to larger organizations.

  • Abundance of resources as compared to larger organizations.

  • High formality of the HR function as compared to larger organizations.

  • Competitive salaries and benefits as compared to larger organizations.

Erklärung

Frage 41 von 100

1

Emplo\yment laws and regulations exist because organizations typically have more power than employees do.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 42 von 100

1

The EEOC is responsible for developing guidelines and overseeing compliance with executive orders.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 43 von 100

1

National origin and disability can never be used as BFOQs.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 44 von 100

1

The Equal Pay Act allows for difference in pay because of different levels of performance.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 45 von 100

1

Reasonable accommodation means that an employer is required to take reasonable steps to accommodate a disability, unless it would cause undue hardship to the employer.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 46 von 100

1

Disparate treatment occurs if an organization makes an employment decision based on the applicant’s race, religion, national origin, color, sex, disability, or age were different.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 47 von 100

1

U.S. residents working abroad for a U.S. company are not covered by Title VII of the Civil Rights Act.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 48 von 100

1

Affirmative action requires that employers establish hiring goals to reach predefined quotas of various demographic groups, and then provide evidence that they met those goals.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 49 von 100

1

Companies use the INS Form I-9 to document that their employees have a legal right to work in the United States.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 50 von 100

1

50. Under employment-at-will, an employee has a right to quit his/her job at any point in time and employers has the right to terminate an employee for no reason or any reaso

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 51 von 100

1

Employment decisions/ actions that are not job-related, objective or merit-based are considered to be __________ discrimination.

Wähle eine der folgenden:

  • Power.

  • Authoritative.

  • Rational.

  • Unfair

Erklärung

Frage 52 von 100

1

What does EEO stand for?

Wähle eine der folgenden:

  • Equivalent Employment Opportunity

  • Equal Employment Operation

  • Equal Employment Opportunity

  • Equivalent Employment Operation

Erklärung

Frage 53 von 100

1

Janice, Ian, Peter, and Andrew all applied for a job as the Maintenance Supervisor at a manufacturing plant. Janice had the most experience and met all of the qualifications for the job. However, she was turned down for the job. Peter, who had three years’ lesser experience than Janice was hired. Janice can make a prima facie case of

Wähle eine der folgenden:

  • Disparate Treatment.

  • Disparate Impact.

  • Hostile Environment.

  • Sexual Harassment.

Erklärung

Frage 54 von 100

1

An example of disparate (adverse) impact would be

Wähle eine der folgenden:

  • Hiring only women without children when men with and without children are hired.

  • Refusing to promote a male employee because the hiring manager thinks that his mannerisms are too feminine and would turn off his male clients and cohorts

  • Using a selection test that always results in only men being selected for the job.

  • Using a selection test that results in considerably more men being selected than women.

Erklärung

Frage 55 von 100

1

Over the past six months, Omar was being subjected to frequent comments about his religion by his co-workers. He had asked them to stop and even reported them to his supervisor (who did nothing). Omar is experiencing a _______________________________ work situation.

Wähle eine der folgenden:

  • Disparate Impact

  • Hostile Environment

  • Retaliation

  • Mixed Motive

Erklärung

Frage 56 von 100

1

Which act guarantee equal opportunity for individuals with disabilities or perceived as having disabilities?

Wähle eine der folgenden:

  • National Labor Relations Act of 1935

  • Fair Labor Standards Act of 1938

  • Equal Pay Act of 1963

  • The Americans with Disabilities Act (ADA) of 1990

Erklärung

Frage 57 von 100

1

Resolving EEO complaints by using an arbitrator or mediator is known as

Wähle eine der folgenden:

  • Alternative Labor Resolution

  • Equal Opportunity Conciliation Compliance

  • Federal Complaint Compliance

  • Alternative Dispute Resolution

Erklärung

Frage 58 von 100

1

White firefighters in Boston claim that minorities with lower than minimum required test scores were hired. They are charging that they have been the victims of discrimination. This type of discrimination is known as

Wähle eine der folgenden:

  • Reverse Discrimination

  • Disparate Selection Discrimination

  • Reverse Preference Discrimination

  • No type of discrimination addresses this issue

Erklärung

Frage 59 von 100

1

Jorge has worked for a company for five years as a full time employee. He and his wife are adopting a child. Your company has 80 employees in the location where Jorge works. Under the Family and Medical Leave Act, Jorge is eligible for

Wähle eine der folgenden:

  • Leave only if you have a specific company policy that provides leave for adoptions.

  • Up to 12 weeks of unpaid leave if he requests prior approval.

  • Up to 12 weeks of paid leave if he requests prior approval.

  • Leave only if he has unused vacation and sick days.

Erklärung

Frage 60 von 100

1

An employer has fired John after two months of his absence. His absence was due to his recall to serve in the National Guard for at least six months. The employer might have violated which of the following acts?

Wähle eine der folgenden:

  • Uniformed Services Employment and Reemployment Act

  • Fair Labor Standards Act

  • Family and Medical Leave Act

  • Vietnam Era Veterans Readjustment Assistance Act

Erklärung

Frage 61 von 100

1

When designing a job, it is important to consider how the job will add value to the organization’s processes.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 62 von 100

1

In most companies, motivational and efficient job designs can be maximized simultaneously.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 63 von 100

1

Cross-training is training employees in more than one job, in other words to build multiple skills.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 64 von 100

1

Job descriptions are contained in the job specifications

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 65 von 100

1

The primary goal of conducting a job analysis exercise is to identify the performance expectations in the job and the specific competencies that are necessary for effective performance.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 66 von 100

1

The Position Analysis Questionnaire focuses on the functional categories that are applicable to all jobs.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 67 von 100

1

Flextime is the term used to describe the time in which employees could pursue non job-related projects.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 68 von 100

1

Telecommuting is becoming less common as some major organizations are abandoning this employment practice.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 69 von 100

1

In developed countries, companies experience success by implementing the motivational tactics during job design.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 70 von 100

1

Employee stress at any level is never a good thing.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 71 von 100

1

___________ is the process of determining the tasks and responsibilities that employees in a particular job are expected to perform, as well as how they need to interact with their coworkers to realize these contributions.

Wähle eine der folgenden:

  • Job Analysis

  • Job Design

  • Job Characteristics

  • Job Specialization

Erklärung

Frage 72 von 100

1

Henry has a narrow scope in his job and does a few specific tasks as part of a larger production process. According to the job characteristics model for job design, which dimension is he likely experiencing as low?

Wähle eine der folgenden:

  • Skill Variety

  • Task Significance

  • Task Identity

  • Autonomy

Erklärung

Frage 73 von 100

1

The efficiency approach for job design focuses on

Wähle eine der folgenden:

  • Simplifying job tasks

  • Motivating employees

  • Increasing autonomy at the job

  • Increasing the variety of skills needed for a job

Erklärung

Frage 74 von 100

1

____________ builds on the job characteristics's model dimension of ______________ to modify the job itself.

Wähle eine der folgenden:

  • Job enrichment, Feedback

  • Empowerment, Autonomy

  • Empowerment, Task Identity

  • Job Enrichment, Autonomy

Erklärung

Frage 75 von 100

1

__________ is the degree to which the job entails a variety of activities, enabling the worker to use different skills and talents.

Wähle eine der folgenden:

  • Task Significance

  • Skill Variety

  • Task Identity

  • Autonomy

Erklärung

Frage 76 von 100

1

_________ teams are usually made up of different members from all over the organization. Their specific task is to address a problem or solve a particular business issue.

Wähle eine der folgenden:

  • Parallel

  • Work

  • Virtual

  • Self-managed

Erklärung

Frage 77 von 100

1

A __________ is a written description of the duties and responsibilities of the job itself.

Wähle eine der folgenden:

  • Job Description

  • Task Analysis

  • Job Task

  • Task Statement

Erklärung

Frage 78 von 100

1

If you are creating a new job and do not want to start from scratch, the best source of information to use at early stages of the job analysis would be

Wähle eine der folgenden:

  • Observation and diaries

  • Interviews

  • Questionnaires

  • O*NET

Erklärung

Frage 79 von 100

1

Companies that focus on autonomy and empowerment are likely pursuing a(n)

Wähle eine der folgenden:

  • Cost-leadership Strategy

  • Differentiation Strategy

  • Productivity Strategy

  • Balanced approach of cost-leadership, differentiation, and productivity strategies

Erklärung

Frage 80 von 100

1

From a legal perspective, especially considering the Americans with Disabilities Act, it is critical that one outcome of job analysis is

Wähle eine der folgenden:

  • The identification of all duties to be performed for success on the job.

  • The identification of marginal duties to ensure that candidates can do most of, not all, the duties

  • The identification of marginal duties to make sure they are not included in the job description

  • The identification of the essential duties to ensure that candidates can do those particular duties

Erklärung

Frage 81 von 100

1

Labor shortage is when the supply of labor is greater than the demand

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 82 von 100

1

The labor supply is the number and types of employees the company needs to meet its current and future strategic objectives

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 83 von 100

1

A transition matrix can be useful in preparing workforce demands for the future.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 84 von 100

1

The goal of succession management is to have an effective pipeline of qualified people, especially for key jobs.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 85 von 100

1

It is usually beneficial to hire older workers since they need no training

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 86 von 100

1

Technology has led to both - an increase and a decrease in the level of skills needed to perform new jobs.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 87 von 100

1

There is not a wide variance in unemployment rates in different countries, as most companies are global.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 88 von 100

1

It is clear when workers are employees and not independent contractors

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 89 von 100

1

When an employer discharges an employee due to poor performance, misconduct or reorganization, it is called voluntary turnover.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 90 von 100

1

A tactic to address labor shortage is outsourcing, which involves transferring work such as payroll, cafeteria and maintenance to other companies.

Wähle eins der folgenden:

  • WAHR
  • FALSCH

Erklärung

Frage 91 von 100

1

______________ can help organizations in planning potential replacements for higher positions and identifying skills needed for success at these positions

Wähle eine der folgenden:

  • Transfer Plans

  • Succession Plans

  • Transition Matrices

  • Replacement Plans

Erklärung

Frage 92 von 100

1

92. Using the transition matrix below, what is the labor surplus or labor shortage of supervisors to maintain the 2015 levels?
2016
2015 Manager Supervisor Employee exit
10 mangers 5 2 0 3
30 supervisors 5 20 0 5
100 employees 0 30 60 10

Wähle eine der folgenden:

  • A surplus of 2 supervisors.

  • A surplus of 22 supervisors.

  • A shortage of 10 supervisors.

  • No shortage or surplus

Erklärung

Frage 93 von 100

1

Estimate the number of employees that will be needed in 2016 to achieve the productivity output, with the given productivity ratio. (Check values from the table below)

Year ProductivityOutput per month Number of Employees Productivity Ratio
2011 500 11 45.45
2012 550 11 50
2013 600 13 46.15
2014 600 12 50
2015 650 13 50
2016 (To be estimated) 700 ????? 50

Wähle eine der folgenden:

  • The company will need 12 employees

  • The company will need 13 employees

  • The company will need 14 employees

  • The company will need 15 employees

Erklärung

Frage 94 von 100

1

To be prepared for a potential labor shortage, a company can increase its ________________, in order to have employees with multiple skills who can fill requisite areas within the company.

Wähle eine der folgenden:

  • Numerical flexibility

  • Functional flexibility

  • Employee retention

  • Newly hired employees

Erklärung

Frage 95 von 100

1

Which of the following labor surplus tactics is likely to be the fastest in helping companies address their labor surplus needs?

Wähle eine der folgenden:

  • Layoffs

  • Attrition

  • Hiring Freezes

  • Overtime work

Erklärung

Frage 96 von 100

1

Which piece of legislation states that - employees must be informed in advance when a plant is shutting down?

Wähle eine der folgenden:

  • OFCCP

  • WARN

  • ADA

  • FMLA

Erklärung

Frage 97 von 100

1

Akean is classified as an independent contractor by the company he works for. He is not informed on - what or how to do his work. Which dimension is supported to illustrate that he is an independent contractor?

Wähle eine der folgenden:

  • Behavioral control

  • Financial control

  • Contractual Relationship

  • All of the above

Erklärung

Frage 98 von 100

1

Employee movements include/s:

Wähle eine der folgenden:

  • All of the above

  • Promotions

  • Transfers

  • Demotions

Erklärung

Frage 99 von 100

1

Which of the following can be categorized a tactic for labor shortage

Wähle eine der folgenden:

  • Attrition

  • Early Retirement

  • Retention

  • Pay Reduction

Erklärung

Frage 100 von 100

1

Why do organizations conduct downsizing and layoffs?

Wähle eine der folgenden:

  • Mergers & Acquisitions

  • Revenue or market share loss

  • New organizational structure

  • All of the Above

Erklärung