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Derya van Berkel
Quiz von Derya van Berkel, aktualisiert more than 1 year ago
Derya van Berkel
Erstellt von Derya van Berkel vor fast 6 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
Apple introduced Face ID in 2017, a facial recognition feature that generates a 3D depth digital map of the iPhone owner's face. The Face ID replaces the Touch ID fingerprint sensor and is used to unlock the iPhone. In this case, which kind of change is produced
Antworten
  • First-order change
  • Second-order change
  • Third-order change
  • Fourth-order change

Frage 2

Frage
In the context of airport operations, which of the following is an example of the process element of a modern information system?
Antworten
  • Airline check-in procedures
  • Airport gate agents
  • The reporting relationships between security agents and supervisors
  • Check-in kiosk that print boarding passes

Frage 3

Frage
When an IT innovation is introduced, what happens when this generates a second-order change?
Antworten
  • The structure is modified generating change in the processes
  • The people change the way they performed a process
  • The IT modifies how an existing process is performed by affecting the individuals who perform it
  • The IT modifies the organizational structure

Frage 4

Frage
Organization design, report and relationships within an information system are examples of which component?
Antworten
  • Process
  • Technology
  • People
  • Structure

Frage 5

Frage
There can be discrepancies between official business process and the informal steps employees take to complete a business activity
Antworten
  • True
  • False

Frage 6

Frage
Which of the following managerial actions appears doubtful when seeking information system success?
Antworten
  • Observe the implicit or explicit rules that govern relationships between the people involved in the IS
  • Adopt the most innovative and cutting-edge Information Technology and let the IS (as a socio-technical system) adapt
  • Develop a genuine understanding of the people involve, such as their skills and motivation
  • Consider the implicit or explicit rules that govern the relationship between the people involved in the IS

Frage 7

Frage
ERP systems are for organization's internal processes
Antworten
  • True
  • False

Frage 8

Frage
Business processes mostly run within a department (such as finance department, sales department,...)
Antworten
  • True
  • False

Frage 9

Frage
An EIS provides support only for the primary activities of organizations
Antworten
  • True
  • False

Frage 10

Frage
Marc Andreessen recently claimed that 'software programs the world'. What did he mean?
Antworten
  • He meant that Machine Learning and IoT are critical for business success
  • He meant that the IT is pervasive in the world. As a consequence if you know programming you will have a job guaranteed
  • He meant that software is now the primary driver of success
  • He meant that the IT is pervasive in the world. As a consequence machines will take over programmers' jobs

Frage 11

Frage
One of your friends argues that you only need technical ability to get a job in IS. Is he right or wrong?
Antworten
  • Wrong! You also need soft skills like teamwork to be successful
  • Right! IS jobs are mostly about technical skills
  • Wrong! You also need to have the right IT to match your skills
  • Wrong! Companies like people with better social abilities, and technical skills don't even matter

Frage 12

Frage
Which of these statements is true about the current state of information technology?
Antworten
  • Non-profit organizations are not using IT just yet
  • IT is only important for software companies
  • IT is more affordable than ever before
  • IT is used exclusively by technicians in organizations

Frage 13

Frage
Your firm is developing a new customer database. You have assembled a team with: a database architect, three developers, two business analysts and a system analyst. You should add one more person from the following list. Who would you select?
Antworten
  • Database administrator
  • Infrormation systems manager
  • Project manager
  • Network administrator

Frage 14

Frage
One of your (naive) friends who is enrolled in the college of business tells you: 'It is not important for me to understand IT and information systems.' What evidence could you use to convince him wrong?
Antworten
  • The top 5 publicly traded companies are all technology companies, because the world's natural resources are scarce
  • The top 5 publicly traded companies are all technology companies, because everyone wants an iPhone
  • The top 5 publicly traded companies are all technology companies, because software is now a key driver of business success
  • The top 5 publicly traded companies are all technology companies, because everyone now has access to the internet

Frage 15

Frage
On-demand systems (e.g. SaaS) are typically easier to maintain than on-premise (traditional) systems
Antworten
  • True
  • False

Frage 16

Frage
Information needs of upper levels are typically ......, ...... and .....
Antworten
  • Scheduled
  • Detailed
  • Historical
  • Summarized
  • Forward looking
  • Unscheduled

Frage 17

Frage
ExIS helps increase effectiveness through horizontal integration
Antworten
  • True
  • False

Frage 18

Frage
Which of the following tires (in a 4-tier architecture) would definitely not be influenced if the rules regarding 'approve order' task changes?
Antworten
  • Tier 3 - Process logic
  • Tier 1 - Data logic
  • Tier 4 - Prestation logic

Frage 19

Frage
Mainframe and browser-based architectures are similar in terms of the positioning of the EIS logical layers.
Antworten
  • True
  • False

Frage 20

Frage
With regard to the physical EIS architecture, the prestation logic is almost always on clients
Antworten
  • True
  • False

Frage 21

Frage
Keeping company's confidential data is not an issue in SaaS type of EIS provisioning
Antworten
  • True
  • False

Frage 22

Frage
SaaS systems have lower start-up costs, but annual payments may eventually be higher (than traditional ...)
Antworten
  • True
  • False

Frage 23

Frage
Match the corrects CRM component that support the following function: Lead generation
Antworten
  • Analytical CRM
  • Operational CRM
  • Executive CRM

Frage 24

Frage
Match the corrects CRM component that support the following function: Complaint management
Antworten
  • Analytical CRM
  • Operational CRM
  • Executive CRM

Frage 25

Frage
Match the corrects CRM component that support the following function: Cross-selling
Antworten
  • Analytical CRM
  • Operational CRM
  • Executive CRM

Frage 26

Frage
Value creation always returns benefits to the value creating firm
Antworten
  • True
  • False

Frage 27

Frage
Which of the following about IT-dependent strategic initiatives can be exemplified by both Zara and Domino's cases?
Antworten
  • They may depend cutting-edge and radical technologies
  • They may depend on mature technologies
  • What matters is the alignment between the strategy and the Information Systems

Frage 28

Frage
You received some information about a company: They renewed their entire technology infrastructure based on SAP solutions and they did this in an impressive duration of six months thanks to their established IT management skills. Which types of Information Resources are mentioned in this piece of information?
Antworten
  • IT Assets
  • Both IT assets and Capabilities
  • IT Capabilities

Frage 29

Frage
Two propositions about Strategic IT are as follows: (I) Strategic IT implies the use of IT to attain a competitive advantage (II) Strategic IT implies the use of IT to sustain a competitive advantage. Which of the following is true?
Antworten
  • Only II is correct
  • Only I is correct
  • Both I and II are correct

Frage 30

Frage
If the costs of switching from an organization's business to another is low, then the bargaining power of buyers with the organization is high.
Antworten
  • True
  • False

Frage 31

Frage
Select the options that apply to Resource Based View on Strategy Formulation
Antworten
  • The resources that with higher value and transferability are more strategic
  • The diversity in a firm's rare and valuable resources increases the number of it's competitive positions.
  • The exploitation of firm resources that match external opportunities is the essence of it
  • It includes only the elements for attaining competitive advantage

Frage 32

Frage
A footwear producer has started using POS terminals to capture information on what has sold and using this information to identify and realize efficiency gains in production. Accordingly, which activity of Porter's value chain has improved ?
Antworten
  • Marketing & Sales
  • Human Resources
  • Outbound Logistics
  • Operations

Frage 33

Frage
Company X's competitive advantage position depends on the use of a simple and low-cost Business Analytics platform purchased from a software vendor. Their position is also sustainable because they can feed the platform with high quality and timely data thanks to their advanced Data Management skill that has developed over the years. This example best illustrates low- immitability of their IT resource.
Antworten
  • Transferability
  • Immitabillity

Frage 34

Frage
Which of the following is not included in one of the three areas of digital transformation?
Antworten
  • Infomation Technology Development
  • Customer Touch Points
  • Digital Globalization

Frage 35

Frage
3D printing technology is wiping out the traditional prototyping processes and products in many industries (e.g., manufacturing, health ). This effect can be described as...
Antworten
  • Digital Disruption
  • Digital Transformation
  • Digital Innovation

Frage 36

Frage
Consider the following statements about IT Governance archetypes as discussed in Weill & Ross survey: (I) The Federal archetype is superior to Business Monarchy in all IT decision domains (II) Top performing companies leave the Architecture and Infrastructure Strategy related decisions to IT Professionals (III) The Anarchy archetype implies that IT is poorly governed Which of the following is correct?
Antworten
  • I and III are true
  • Only III is true
  • II and III are true

Frage 37

Frage
Which of the following is an indicator of poor IT Governance
Antworten
  • Some projects are not strategic
  • Some projects are managed jointly by multiple business units
  • The accountability for the project results are not assigned
  • In addition to central IT department, business units have their own IT teams

Frage 38

Frage
A CANVAS e-learning system will be rolled out in three months. One of the anticipated benefits is that students will be able to learn from digital resources on CANVAS anywhere anytime. Before roll-out all data from legacy systems should be migrated to CANVAS database. This migration in a Benefit Dependency Diagram should be modeled as a(n):
Antworten
  • Business Change
  • Enabling Change
  • Investment Objective
  • IS/IT Enabler

Frage 39

Frage
You are preparing a Business Case for the Modernization of your company's Online Shipping Channel. Currently, the average customer product review is 3.8/5.0 and you believe this will increase after the modernization. Nevertheless, you can not estimate this change. What is the degree of explicitness class of this benefit?
Antworten
  • Financial
  • Observable
  • Measurable
  • Quantifiable

Frage 40

Frage
Valuing an IT investment is difficult mainly for the reason that...
Antworten
  • IT investments often add no real business value
  • Many IT investments are necessities and payback is hard to calculate
  • Increased customer satisfaction is not valued enough to justify costs

Frage 41

Frage
WalMart uses RFID tags to track movement of goods across its intense supply chain. One identifiable benefit is that pallets of goods no longer need to be manually logged by a worker when received. Instead, an information system automatically logs the goods as they arrive. This benefit is of type:
Antworten
  • Work force levelling
  • Cessation
  • Innovation

Frage 42

Frage
Your company has decided to invest in the development of a business analytic software for two central business processes. (1). Lack of prior experience in analytic software development. (2) The immediate and very high adverse effects of the software interruptions on all processes, are the two risks you have identified. The risk categories best match to these risk in the respective order are:
Antworten
  • IT Service Delivery - IT Solution Delivery
  • IT Value Enablement - IT Service Delivery
  • IT Solution Delivery - IT Service Delivery

Frage 43

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Vendor Selection"
Antworten
  • Analysis
  • Operation & Maintenance
  • Implementation, Test & Deployment
  • Investigation
  • Design

Frage 44

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Fixing some reports and user-interface related issues"
Antworten
  • Analysis
  • Implementation
  • Design
  • Investigation

Frage 45

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Redesign of some business processes"
Antworten
  • Investigation
  • Analysis
  • Operation & Maintenance
  • Implementation, Test & Deployment

Frage 46

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Transform legacy data to new system data structure"
Antworten
  • Design
  • Implementation, Test & Deployment
  • Investigation
  • Analysis
  • Operation & Maintenance

Frage 47

Frage
Which adaptation approach can be characterized by the following property? "Less likelihood of end-user resistance"
Antworten
  • Chocolate
  • Vanilla

Frage 48

Frage
Which adaptation approach can be characterized by the following property? "Easier to maintain/upgrade the system"
Antworten
  • Chocolate
  • Vanilla

Frage 49

Frage
Which adaptation approach can be characterized by the following property? "Adoption of industry standard processes"
Antworten
  • Chocolate
  • Vanilla

Frage 50

Frage
Which transition approach is "likely to be the quickest one"?
Antworten
  • Phased
  • Big-Bang
  • Parrallel

Frage 51

Frage
Which transition approach is "likely to be the most stressful for the functional implementation team"?
Antworten
  • Phased
  • Big-Bang
  • Parrallel

Frage 52

Frage
Which of the following is not one of the principles of Agile EIS implementation approaches?
Antworten
  • Deploy modules gradually
  • Full design before implementation
  • Follow the vanilla approach

Frage 53

Frage
Project manager have to balance between scope-quality, .... and ....
Antworten
  • time, cost
  • time, amount of employees
  • amount of employees, cost

Frage 54

Frage
To which general PM process group does the following task belong? "Audit (review) the quality of the results (quality assurance)"
Antworten
  • Initiation
  • Executing
  • Closing
  • Monitoring & Controlling
  • Planning

Frage 55

Frage
To which general PM process group does the following task belong? "Asses and plan for project risks"
Antworten
  • Initiation
  • Executing
  • Closing
  • Monitoring & Controlling
  • Planning

Frage 56

Frage
What does the abbreviation WBS stand for?
Antworten
  • Work Breakdown Structure
  • Workpackage Breakdown Structure
  • Work Breakdown System

Frage 57

Frage
Based on the discussion (in the lecture handout) regarding EIS implementation project organisation, who is most likely to "take the final decision on the go-live date"?
Antworten
  • Steering Committee
  • Functional Team
  • Technical Team
  • Sponsor/Owner
  • Functional team leader

Frage 58

Frage
Based on the discussion (in the lecture handout) regarding EIS implementation project organisation, who is most likely to "Approve a major scope change"?
Antworten
  • Functional/Process Team
  • Steering Committee
  • Change Management Team
  • Functional Consultant

Frage 59

Frage
Based on the discussion (in the lecture handout) regarding EIS implementation project organisation, who is most likely to "Perform a specific training session for the project functional team about a specific functionality of the system"?
Antworten
  • Technical Consultant
  • Change Management Team
  • Functional Consultant
  • Project Manager

Frage 60

Frage
Which of the following is not a PM's best practice?
Antworten
  • Quick planning
  • End-user involvement
  • Taking management's commitment

Frage 61

Frage
Adding new junior project team members to a late project is likely to make it later
Antworten
  • True
  • False

Frage 62

Frage
To which general PM process group does the following task belong? "Define project organisation'
Antworten
  • Monitoring & Controlling
  • Planning
  • Executing
  • Closing

Frage 63

Frage
One important way of calming users' fears is with an aggressive ... program
Antworten
  • Layoff
  • Replacement
  • Training
  • Vacation

Frage 64

Frage
Based on the discussion (in the lecture handout) regarding EIS implementation project organisation, who is most likely to "Parameterize the ERP package in respect of the company's inventory replenishment policies"?
Antworten
  • Functional Team
  • Steering Committee
  • Technical Team
  • Project Manager

Frage 65

Frage
Please consider the following table that shows a set of project tasks, together with the proceeding task(s) and the time it would take for each task to finish. Accordingly, what is the float (or slack) for task E
Image:
Rekenvraag+1 (binary/octet-stream)
Antworten
  • 0
  • 1
  • 2
  • 3

Frage 66

Frage
Please consider the following table that shows a set of project tasks, together with the proceeding task(s) and the time it would take for each task to finish. Accordingly, what is the critical path? (in the form of X-Y-Z)
Image:
Rekenvraag+2 (binary/octet-stream)
Antworten
  • B-A-F-G-H
  • B-A-E-D-G-H-
  • B-A-F-G
  • C-A-F-G-G

Frage 67

Frage
Which adaptation approach can be characterized by the following property? "Existing processes might be better supported"
Antworten
  • Chocolate
  • Vanilla

Frage 68

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Configure the system parameters based on design"
Antworten
  • Operation & Maintenance
  • Implementation
  • Investigation
  • Design
  • Analysis

Frage 69

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Upgrades and patches"
Antworten
  • Analysis
  • Design
  • Implementation, Test & Deployment
  • Operation & Maintenance
  • Investigation

Frage 70

Frage
In which Traditional SDLC phase is the following activity most likely to happen? "Understanding the gap between the enterprise software system functionality and the business needs of the organisation"
Antworten
  • Analysis
  • Implementation, Test & Deployment
  • Investigation
  • Design
  • Operation & Maintenance

Frage 71

Frage
Which adaption approach can be characterized by the following property? "Likely to be the longest"
Antworten
  • Chocolate
  • Vanilla

Frage 72

Frage
Which transition approach is "likely to be the most effort intensive for the end-users"?
Antworten
  • Phased
  • Big-Bang
  • Parrallel

Frage 73

Frage
Which transition approach would "fit better when system failures cannot be afforded"
Antworten
  • Phased
  • Big-Bang
  • Parrallel
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