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Knowledge Test| Seller Support Ticket Resolver Position

Beschreibung

These questions have been chosen keeping in mind the essentials that we look for in a Seller Support Ticket Resolver. The Knowledge Test consist of 2 sections Section 1) multiple choice section which test your FB@ and Catalog correction knowledge and usage of tools. Section 2) Ticket Resolution scenarios section in which your research and technical skills will be tested (Each question is worth 10 Points. There is a bonus question at the end worth 10 points as well). *The evaluation of this Test
Julio Andrey Nav
Quiz von Julio Andrey Nav, aktualisiert more than 1 year ago
Julio Andrey Nav
Erstellt von Julio Andrey Nav vor etwa 10 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
These questions have been chosen keeping in mind the essentials that we look for in a Seller Support Ticket Resolver. Each question is worth 10 Points. There is a bonus question at the end worth 10 points as well. The evaluation of this Test will determine if you will pass on to the next step: Interview with Hiring Managers. ___________________________________________________________________________________________________ 1. What’s the CTI for the TAM Seller Support resolver group?
Image:
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Antworten
  • a. TAM > Seller Support > Resolvers
  • b. Partners> Seller Support> TAM
  • c. Partners > TAM > Seller Support
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