Chapter 5 Key Terms

Frage	Antworten
access controls	limit who can use & change records in the system
accounts receivable	Amounts owed by customers for prior sales of goods or services. Calculated as each customer's sales less corresponding cash receipts.
agents	People or organizations (customers & salespeople) who participate in business events
application controls	Specific to a subsystem or application to ensure the validity, completeness, and accuracy of a transaction
cash	The amount of money in the bank or related accounts for the organization.
cash receipts	Record receipts of cash from external agents (customers) and the corresponding deposit of those into cash accounts.
choreography	The science of examining raw data, removing excess noise from the data set, and organizing the data with the purpose of drawing conclusions for decision making.
collaboration	A BPMN model showing two participant pools and the interactions between them within a process.
customer	The external agent in the sales and collection process is called ____.
error event	An intermediate event in BPMN model showing processing for exceptions to the normal process flow.
events	UML: Classes that model the organization's transactions, using affecting its resources BPMN: important occurrences that affect the flow of activities in a business process
many-to-many relationship	Relationship that exists when instances of one class are related to many instances of another class and vice versa.
one-to-many relationship	Relationship that exists when instances of one class are related to multiple instances of another class.
orchestration	BPMN: the sequence of activities within one pool
product	class representing the organization's goods held for sale, or inventory.
quote	Description of the products/services to be provided to a customer if ordered.
REA	Resource-event-agent framework for modeling business processes. Developed by William McCarthy.
resources	Things that have economic value to a firm.
sales	Events documenting the transfer of goods/service to customers and the corresponding recognition of revenue for the organization.
sales order	Event documenting commitments by customers to purchase products. Precedes the sale.
subprocess	Represents a series of process steps that are hidden from view in BPMN. Helps to reduce complexity in modeling.
type image	Class that represents management info to help manage a business process. Often allows process info to be summarized by category.

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