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Procedimiento Soporte

Description

Procedimiento utilizado para manejo de soporte rápido y soporte complejo

Flowchart by Carlos Galindo, updated more than 1 year ago

	Created by Carlos Galindo over 8 years ago

Resource summary

Flowchart nodes

Llamada Telefoncia

Ticket ZenDesk

Correo Electronico

Ticket ZenDesk

Carlos (Soporte Rapido )

Rigoberto (Soporte Rapido)

Asignacion Manual (Angela)

Traslado para Analisis y solucion de Raiz o Planificacion

Backlog Desarrollo para mejoras a Sistemas

Edgar (Hasta 2 Horas)

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