SDP11_Final

Question 1 of 117

1

Conflict strategy "Compromise" can be described as following

Select one of the following:

Lose-Win,
Win-Win,
In the middle between two others
Win-Lose
Lose-Lose

Explanation

Question 2 of 117

1

Conflict strategy "Flight" can be described as following

Select one of the following:

Win-Lose
Lose-Win
Lose-Lose
In the middle between two others
Win-Win

Explanation

Question 3 of 117

1

"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict

Select one of the following:

Self-Mediating
Managerial
Preventive
Professional

Explanation

Question 4 of 117

1

"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict

Select one of the following:

Professional
Preventive
Self-Mediating
Managerial

Explanation

Question 5 of 117

1

"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict

Select one of the following:

Professional
Self-Mediating
Preventive
Managerial

Explanation

Question 6 of 117

1

Which of this desicion-making styles requires less information and focuses on one option?

Select one of the following:

None of the given
Integrative,
Decisive
Flexible
Hierarchic

Explanation

Question 7 of 117

1

Given description of the way a person makes the desicion as
-Social and responsive
-Decides quickly
-Can change direction of decision
To which desicion-making style can it be related?

Select one of the following:

Hierarchic
Decisive
Integrative
Flexible

Explanation

Question 8 of 117

1

To which step does the Hypotesis relate (in OODA loop )?

Select one of the following:

Observe
Aggregate
Decide
Operate
Act

Explanation

Question 9 of 117

1

Which of this desicion-making styles requires less information and focuses on multiple options?

Select one of the following:

Flexible
None of the given
Hierarchic
Decisive
Integrative

Explanation

Question 10 of 117

1

Which of this desicion-making styles requires more information and focuses on multiple options?

Select one of the following:

Decisive
Hierarchic
Integrative
Flexible
None of the given

Explanation

Question 11 of 117

1

Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?

Select one of the following:

Transformational leadership
Visionary Leadership
Action centeerd Leadership
Servant Leadership
Blue Ocean Leadership

Explanation

Question 12 of 117

1

What does Emotional Intelligence mean?

Select one of the following:

Ability to manage person's own emotions and to read other people's
Ability of dealing better with negotiation
Ability to control other's behavior
Ability to motivate yourself

Explanation

Question 13 of 117

1

The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?

Select one of the following:

Affiliative
Coaching
Pacesetting
Democratic
Authoritative
Coercive

Explanation

Question 14 of 117

1

Leadership is about dealing with

Select one of the following:

Change
Approval provision
Situation analysis
Attention getting
Complexity

Explanation

Question 15 of 117

1

How many stages or "passages" in Leadership Pipeline model?

Select one of the following:

6
8
5
7
4

Explanation

Question 16 of 117

1

What is an example of BATNA if you are buying the PC?

Select one of the following:

Alternative model of PC you can afford to buy
The preferred model of PC you are looking for
The best model of PC you can buy at your budget
The highest price you agreed to pay
The lowest price you chase

Explanation

Question 17 of 117

1

What is an example of Reservation ( in case when U want to buy a PC) ?

Select one of the following:

The highest price you agreed to pay
Alternative model of PC you can afford to buy
The lowest price you chase
The preferred model of PC you are looking for

Explanation

Question 18 of 117

1

What is the Bargaining Power?

Select one of the following:

Creativity
Strong relationships
Ability to achieve good outcomes
Responsibility
Hard work

Explanation

Question 19 of 117

1

According to TKI we can define the following Avoiding Negotiation styles as:

Select one of the following:

Lose-Lose
Lose-Win
Win-Win
Win-Lose

Explanation

Question 20 of 117

1

Imagine a case: "Person A selling a house". What would be his/her aspiration and reservation here?

Select one of the following:

Preferred or target price seller would like to receive and Convert house into rental unit
Convert house into rental unit and Preferred or target price seller would like to receive
Preferred or target price seller would like to receive and Lowest price seller will accept
Look for another potential buyer and Take house off the market
Take house off the market and Convert house into rental unit

Explanation

Question 21 of 117

1

What kinds of ego-states differentiate the Transactional Analysis?

Select one of the following:

Parent and Partner
Adult and Child
Partner, Adult and Child
Child, Parent, Adult
Child, Teenager, Adult

Explanation

Question 22 of 117

1

"Committing to retention" is one the ways to increase:

Select one of the following:

Relationship Management
Stock rates
Negotiation Skills
Conflict resolution skills
Social Capital

Explanation

Question 23 of 117

1

In stress situation "Thinker" inclines to:

Select one of the following:

Controlling
Attention getting
Approval Seeking
Perfectionism

Explanation

Question 24 of 117

1

This ego-state is part of our psyche, our personality, which expresses the image of our true self, the potential of the individual, its balance, integrity and vitality, immediate self-expression, the ability to find a way out of any situation, acceptance and openness to the world.

Select one of the following:

Adult
Student
Child
Parent
Doctor Strange

Explanation

Question 25 of 117

1

In stress situation "Director" inclines to:

Select one of the following:

Perfectionism
Attention getting
Controlling
Approval Seeking

Explanation

Question 26 of 117

1

In stress situation "Relator" inclines to:

Select one of the following:

Attention getting
Approval Seeking
Perfectionism
Controlling

Explanation

Question 27 of 117

1

Given description of the way a person makes the desicion as
- Intellectual
- Analytical
- Focused
- Expect others to contribute to decisions
- Decisions are final
To which desicion-making style can it be related?

Select one of the following:

Decisive
Integrative
Flexible
Hierarchic

Explanation

Question 28 of 117

1

What is Leadership Pipeline?

Select one of the following:

Transition model for leaders success in organization
The survey structure for measuring the quality of leaders' desicions
All of the given
Modern Leadership style
The method of development of self-confidence

Explanation

Question 29 of 117

1

What is an example of Aspiration (in case if U want to buy a PC) ?

Select one of the following:

Alternative model of PC you can afford to buy
The lowest price you chase
The preferred model of PC you are looking for Неверно
The highest price you agreed to pay

Explanation

Question 30 of 117

1

What is not an example of Stakeholder?

Select one of the following:

Approving Manager
Internal Customer
External Customer
Project Manager
Third-party supplier

Explanation

Question 31 of 117

1

Conflict comprises of the following stages:

Select one of the following:

Disfunction, Incident, Misunderstanding, Tension, Critics
Dissatisfaction, Avoidance, Ignorance, Tension, Crisis
Disfunction, Ignorance, Missing, Tension, Crisis
Dissatisfaction, Avoidance, Misspelling, Tension, Critics
Discomfort, Incident, Misunderstanding, Tension, Crisis

Explanation

Question 32 of 117

1

What key human interaction does Conflict look like?

Select one of the following:

Self-Management
Decision
Negotiation
Communication
Leadership

Explanation

Question 33 of 117

1

Conflict strategy "Fight" can be described as following

Select one of the following:

Lose-Lose
Win-Win
Lose-Win
In the middle between two others
Win-Lose

Explanation

Question 34 of 117

1

Unfolding circumstances — on which step should be done this action (OODA loop steps)?

Select one of the following:

Aggregate
Orient
Decide
Observe
Act

Explanation

Question 35 of 117

1

Which of the following decision-making styles requires more informationand focuses on one option?

Select one of the following:

Hierarchic
Flexible
Integrative
Decisive
None of the given

Explanation

Question 36 of 117

1

What does OODA loop stands for?

Select one of the following:

Observe, Orient, Decide, Act
None of the given
Observe, Orient, Discard, Attend
Operate, Orient, Do, Analyze
Observe, Operate, Do, Aggregate

Explanation

Question 37 of 117

1

What is NOT a focus point of Management?

Select one of the following:

Budgeting
Staffing
Organizing
Setting Direction
Planning

Explanation

Question 38 of 117

1

Management is about dealing with

Select one of the following:

Complexity
Change
Attention getting
Situation analysis
Approval provision

Explanation

Question 39 of 117

1

What is the Vision (in Transformational leadership context)?

Select one of the following:

Team dynamics
Pertains to the ability to control others' behavior
A realistic, convincing and attractive depiction of where you want to be in the future
Relationships that help individual to deal with stress more effectively

Explanation

Question 40 of 117

1

According to TKI we can define the following Competitive Negotiation styles as:

Select one of the following:

Lose-Win
Lose-Lose
Win-Win
Win-Lose

Explanation

Question 41 of 117

1

What does BATNA stand for?

Select one of the following:

Best Agreement to Negotiating an Alternative
Best Artificial to Negotiating an Agreement
Best Alternative to Negotiating an Agreement
Best Aspiration to Negotiating an Alternative
Build Agreement to Negotiating an Alternative

Explanation

Question 42 of 117

1

According to TKI we can define the following Accomodating Negotiation styles as:

Select one of the following:

Win-Win
Lose-Lose
Win-Lose
Lose-WIn

Explanation

Question 43 of 117

1

What kind of influencing factors can be considered as a context in negotiation process?

Select one of the following:

Strategies, priorities, emotions, rules
Principals vs agents, priorities, feelings, justice
Strategies, trust, emotions, justice
Principals vs agents, trust, emotions, justice
Strategies, trust, emotions, rules

Explanation

Question 44 of 117

1

Resolving a conflict on the_________ level is:
Less expensive
Less time consuming and resource intense
Generally less emotionally charged
More likely to result in a solution that satisfies both sides

Select one of the following:

Rights
Interests
Power

Explanation

Question 45 of 117

1

Conflict strategy "Flow" can be described as following

Select one of the following:

Win-Lose
Win-Win
In the middle between two others
Lose-Win,
Lose-Lose

Explanation

Question 46 of 117

1

What is NOT a focus point of Leadership?

Select one of the following:

Aligning People
Controlling and Problem Solving
Setting Direction
Motivating People

Explanation

Question 47 of 117

1

Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?

Select one of the following:

Blue Ocean Leadership
Transformational leadership
Visionary Leadership
Action centeerd Leadership
Servant Leadership

Explanation

Question 48 of 117

1

According to TKI we can define the following Collaborative Negotiation styles as:

Select one of the following:

Lose-Win
Lose-Lose
Win-Lose
Win-Win

Explanation

Question 49 of 117

1

What are negotiation outcomes we have discussed on lectures?

Select one of the following:

Transaction costs, Satisfaction with income, Effect on the budget, Recurrence of disputes and Procedural justice
Transparency costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes
Transaction costs, Satisfaction with outcomes, Recurrence of disputes and Procedural justice
Transaction costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes and Procedural justice
Traditional costs, Satisfaction with outcomes, Effect on the budget, Recurrence of disputes and Procedural justice

Explanation

Question 50 of 117

1

Social Capital equals

Select one of the following:

The effective relationships with key shareholders
The beneficial relationships with society in order to escape environment issues
The effective relationships with main stakeholders
The relationships that make organizations work effectively

Explanation

Question 51 of 117

1

In Johari window, what is about the 2 window (top right)

Select one of the following:

Unknown Area, Unknown by others and unknown by self
Blind Area, Known by others and unknown by self
Open Area, Known by others and self
Hidden Area, Unknown by others and known by self

Explanation

Question 52 of 117

1

Which Leadership style is NOT used in VROOM-JETTON-JAGO-desicion model?

Select one of the following:

Autocratic
Consultative
Collaborative
Transformational
None of the given

Explanation

Question 53 of 117

1

Job Performance = Ability x _____________
How can we finish this simple equation in context of increasing people performance?

Select one of the following:

Skills
Motivation
Fear
Money
Connection

Explanation

Question 54 of 117

1

According to the following personality characteristics:
— Driven, task-oriented and like to be in control
— Focus on change, growth and goals
— Appear confident
— Enjoy challenges and risks
— Good problem solvers and leaders, - this person more likey to be a...

Select one of the following:

Socializer
Director
Thinker
Relator

Explanation

Question 55 of 117

1

Body language is a form of non-verbal communication, consisting of:

Select one of the following:

Paralanguage
Body pose, gestures and eye-movements
Proxemics
Communication Style

Explanation

Question 56 of 117

1

What does Chronemics study?

Select one of the following:

How people count the time
How people use the skills
How people use the time
How people use the advices
How people use the space

Explanation

Question 57 of 117

1

What is Social Loafing?

Select one of the following:

People exert less effort in group than on own
People do not exert any efforts in social activities
People exert less effort in social activities
People exert more effort in group than on own
People exert more effort in social activities

Explanation

Question 58 of 117

1

The Three C's of Intrinsic Motivation:

Select one of the following:

Cost, Control, Community
Context, Cost, Carrot
Community, Collectivism, Cooperation
Collaboration, Content, Choice
Control, Cooperation, Colleagues

Explanation

Question 59 of 117

1

What is the least influencing factor in interaction process according to the first lecture?

Select one of the following:

Culture
Environment
Communication Style
Personality Type
Motivation

Explanation

Question 60 of 117

1

According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) —

Select one of the following:

4
3
1
5
2

Explanation

Question 61 of 117

1

What does Proxemics study?

Select one of the following:

How people use non-verbal cues in their speech
How mammals show emotion reliably in their faces
How people perceive information via colours
How people and other animals communicate via touching
How people use and perceive the physical space around them

Explanation

Question 62 of 117

1

7% — 38% — 55% Principle means that:

Select one or more of the following:

38% is delivered through the speaker's tone
38% is delivered through the non-verbal communication
7% is delivered through the non-verbal communication
55% of the message is delivered through the speaker's tone
55% of the message comes from non-verbal communication

Explanation

Question 63 of 117

1

The words "Expressive, Candid, Dialogue, Seeking to Understand, Listens, Reasonable" correspond to the following style of communication:

Select one of the following:

Passive Aggressive
Aggressive
Passive
Assertive

Explanation

Question 64 of 117

1

The following characteristics of team performance are more likely to testify about

Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated

Select one of the following:

Ubnorming Phase
Storming Phase
Forming Phase
Performing Phase
Norming Phase

Explanation

Question 65 of 117

1

In managing Human interaction should we plan the interaction whenever we are not time limited?

Select one of the following:

Yes, of course. Human interaction is more likely to contain unpredictable factors.
No, it is not necessary — at work all staff are perfectly trained to act according with code.

Explanation

Question 66 of 117

1

The following characteristics of team performance are more likely to testify about:

Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy

Select one of the following:

Performing Phase
Norming Phase
Storming Phase
Ubnorming Phase
Forming Phase

Explanation

Question 67 of 117

1

Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values — this description is true for ____ Hofstede's Cultural Dimension.

Select one of the following:

LTO
IDV
PDI
MAS
UAI

Explanation

Question 68 of 117

1

RAPID (in decision-making) states for:

Select one of the following:

Recommend
Advise
Perform
Influence
Decide
Recommend
Agree
Perform
Input
Decide
Recommend
Agree
Perform
Influence
Decide
Recommend
Advise
Perform
Input
Decide
Recommend
Argue
Perform
Influence
Decide

Explanation

Question 69 of 117

1

An integrated model of successful team performance comprised of the following:

Select one of the following:

Forming, Starting, Nurturing, Performing
Team Context, Essentional Conditions, Team Performance
Forming, Storming, Norming
Forming, Norming, Performing
Calling, Carrying, Completion

Explanation

Question 70 of 117

1

What are the components of Culture in accordance with Hofstede's onion model?

Select one of the following:

Values, Behavior, Believes, Religion
Environment, Context, Experience, Traditions
Art, Literature, Music, Songs
Science, Education, Art, Literature
Values, Rituals, Heroes, Symbols

Explanation

Question 71 of 117

1

Maslow's Hierarchy of Needs comprised of the following:

Select one of the following:

Self-actualization, Esteem, Belonging, Safety, Psychological
Self-actualization, Esteem, Belonging, Society, Physiological
Self-management, Estate, Belonging, Society, Physiological
Self-actualization, Estate, Belonging, Safety, Physiological
Self-actualization, Esteem, Belonging, Safety, Physiological

Explanation

Question 72 of 117

1

Centralized organizations;
More complex hierarchies;
Large gaps in compensation, authority and respect — according to this characteristics we can conclude:

Select one of the following:

High PDI index
Low PDI index
High IDV index
Middle PDI index
Low MAS index

Explanation

Question 73 of 117

1

Focuses on the level of tolerance for uncertainty and ambiguity within the society — this description is true for _____ Hofstede's Cultural Dimension

Select one of the following:

LTO
UAI
PDI
MAS
IDV

Explanation

Question 74 of 117

1

What are the steps of Decision Making?

Select one or more of the following:

Frame Decision
Devise a plan
Carry out the plan
Reflection
Reschedule the time
Collection of information

Explanation

Question 75 of 117

1

Focuses on the importance a society places on masculine or feminine behavior — this description is true for _____ Hofstede's Cultural Dimension

Select one of the following:

UAI
LTO
IDV
PDI
MAS

Explanation

Question 76 of 117

1

MBTI personality style ESTJ is stated for:

Select one of the following:

Extraverted
Sensing
Trusting
Judging
External
Smart
Thinking
Judging
Extroverted
Sensing
Thinking
Judging
Extroverted
Smart
Thinking
Judging
External
Senses
Smart
Judging

Explanation

Question 77 of 117

1

Group size does influence human interactions. Is this sentence true or false?

Select one of the following:

True
False

Explanation

Question 78 of 117

1

Many social conventions;
People are expressive and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries — this characteristics describes a society with...

Select one of the following:

Middle PDI index
High UAI index
High IDV index
High MAS index
High PDI index

Explanation

Question 79 of 117

1

What factors influence Motivation?

Select one of the following:

Carrots and Sticks
Interests, Rights, Power
Rewards, Penalties, Consequences
Intrinsic, Extrinsic
Time Frame, Resources, Costs

Explanation

Question 80 of 117

1

What are the phases of Bruce Tuckman's Phases of Group Development?

Select one of the following:

Framing, Storming, Norming, Performing
Forming, Starting, Nurturing, Performing
Forming, Storming, Norming, Performing
Framing, Starting, Norming, Performing

Explanation

Question 81 of 117

1

What is the optimal group size?

Select one of the following:

7 — 15
18 — 22
12 — 21
4 — 7
15 — 20

Explanation

Question 82 of 117

1

College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence true or false?

Select one of the following:

True
False

Explanation

Question 83 of 117

1

The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?

Select one of the following:

Coercive
Coaching
Affiliative
Authoritative
Democratic
Pacesetting

Explanation

Question 84 of 117

1

According to TKI we can define the following Avoiding Negotiation styles as:

Select one of the following:

Lose-Lose
Win-Lose
Win-Win
Lose-Win

Explanation

Question 85 of 117

1

Given description of the way a person makes the desicion as
- Task oriented
- Direct
- Efficient
- Likes to stick to decision
To which desicion-making style can it be related?

Select one of the following:

Decisive
Flexible
Hierarchic
Integrative

Explanation

Question 86 of 117

1

Given description of the way a person makes the desicion as
- Social and responsive
- Decides quickly
- Can change direction of decision
To which desicion-making style can it be related?

Select one of the following:

Flexible
Integrative
Hierarchic
Decisive

Explanation

Question 87 of 117

1

Given description of the way a person makes the desicion as
- Participative
- Uses inputs from multiple sources
- May change decision over time
To which desicion-making style can it be related?

Select one of the following:

Flexible
Integrative
Decisive
Hierarchic

Explanation

Question 88 of 117

1

"Determining whether the problem you are defining is a root cause" is related to the following step of decision-making:

Select one of the following:

Collection of information
Frame Decision
Reflection
Carry out the plan
Devise a plan

Explanation

Question 89 of 117

1

What is the least influencing factor in interaction process according to the first lecture?

Select one of the following:

Culture
Communication style
Environment
Motivation
Personality type

Explanation

Question 90 of 117

1

What is the key interaction for this course among human interaction examples?

Select one of the following:

Marketing
Family creation
Sales
Decision making
Eco area

Explanation

Question 91 of 117

1

Which of the given is not a type of Non Verbal Communication (NVC) ?

Select one of the following:

Paralanguage
Verbal Communication Style
Movement and Body Position
Facial Expression
Eye Contact

Explanation

Question 92 of 117

1

Smallest size capable of performing task effectively. In this sentence true or false?

Select one of the following:

True
False

Explanation

Question 93 of 117

1

“80/20 Rule” is used in the following Decision-Making technique?

Select one of the following:

Cost/Benefit Analysis
SWOT
Pareto Analysis
Pair Comparison
T-Charts

Explanation

Question 94 of 117

1

What does Haptic communication mean?

Select one of the following:

How people and other animals communicate via touching.
How mammals show emotion reliably in their faces.
How people use and perceive the physical space around them.
How people use non verbal cues in their speech.
How people perceive information via colors.

Explanation

Question 95 of 117

1

What are the essential conditions for successful team performance?

Select one of the following:

Productivity, Cohesion, Learning, Integration.
Required skills and knowledge, Proper motivation and effort, Coordinating and communicating activities
Productivity, Collaboration, Learning, Integration.
Goal setting organization, Collaboration, Integration
Organizational context, Team design, Team culture

Explanation

Question 96 of 117

1

"Interpersonal conflicts that are less complex" states for the following level of mediation:

Select one of the following:

Self-Mediating
Managerial
Professional
Preventive

Explanation

Question 97 of 117

1

According to Edward T. Hall how many levels of personal reaction exist?

Select one of the following:

5
2
12
6
4

Explanation

Question 98 of 117

1

Do one thing at a time;
Concentrate on the job;
Take time commitments seriously;
Are committed to the job
— these characteristics are more tend to ... person

Select one of the following:

Semichronic
Monochronic
Both of Polychronic and Monochronic
Quadrochronic
Polychronic

Explanation

Question 99 of 117

1

What are types of communication style?

Select one of the following:

Decisive, Aggressive
Aggressive, Passive, Assertive
Persuasive, Decisive, Passive
Persuasive, Decisive

Explanation

Question 100 of 117

1

What are the levels of interaction size?

Select one of the following:

Local
Domestic
International
Worldwide
Face to face
Face to Group
Group to Face
Group to Group
Small
Big
Large
Huge
One on one
Small team
Large team
Across teams
Organizational
Local
Domestic
Regional
Corporational

Explanation

Question 101 of 117

1

The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:

Select one of the following:

Passive
Aggressive
Assertive
Passive Aggressive

Explanation

Question 102 of 117

1

What are the tips for active listeting?

Select one or more of the following:

Show you are listening
Lack of interest
Provide feedback
Show you understand
Distracting delivery
Pay attention

Explanation

Question 103 of 117

1

Most people are as good at listening as they are at talking? Is this sentence False or True?

Select one of the following:

True
False

Explanation

Question 104 of 117

1

Body language is a form of non-verbal communication, consisting of :

Select one of the following:

Paralanguage
Proxemis
Body pose, gestures, and eye movements
Communication Style

Explanation

Question 105 of 117

1

Which skill is more likely be considered as the one for an effective manager (in context of people management)?

Select one of the following:

Product Testing
Sufficient knowledge about web frameworks
Self-advertisement
Marketing
Working with teams

Explanation

Question 106 of 117

1

What are three methods of motivation others (which are more likely to work on long period of time)

Select one of the following:

Carrots, Sticks and Money
Courage, Positive Reinforcement, Personal Development
Fear, Negative Reinforcement, Personal Control
Fear, Positive Reinforcement, Personal Growth
Candies, Stick, Money

Explanation

Question 107 of 117

1

Platinum Rule theory is based on the following Basic Personality Areas:

Select one of the following:

External or Internal;
Sensing or Intuition;
Thinking or Feeling;
Judging or Perceiving;
Director;
Socializer;
Relater;
Analyzer;
External or Internal;
Senses or Intuition;
Smart or Feeling;
Judging or Perceiving;
Dominant;
Steadiness; Influence;
Compliant;
Extroverted or Introverted;
Sensing or Intuitive;
Thinking or Feeling;
Judging or Perceiving;

Explanation

Question 108 of 117

1

The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:

Select one of the following:

Aggressive
Passive Aggressive
Passive
Assertive

Explanation

Question 109 of 117

1

What kind of emotion are expressed on face of the woman?

Select one of the following:

Surprise
Interest
Disgust
Contempt
Fear

Explanation

Question 110 of 117

1

If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?

Select one of the following:

1
4
3
2
0

Explanation

Question 111 of 117

1

- Do many things at once;
- Are highly distractible and subject to interruptions;
- Consider an objective to be achieved, if possible;
- Are committed to people and human relationships - these characteristics are more tend to ... person

Select one of the following:

Both of Polychronic and Monochronic
Semichronic
Polychronic
Monochronic
Quadrochronic

Explanation

Question 112 of 117

1

What are the course assignments?

Select one of the following:

Case studies, Role plays, Video analysis, Essays
Exercises, Role plays, Video analysis, Essays
Exercises, Role plays, Video analysis, Case studies
Reading assignments, Role plays, Case studies, Listening
Reading, Writing, Speaking, Listening

Explanation

Question 113 of 117

1

What are the goals of this course?

Select one of the following:

Improve skills in communication, conflict resolution, negotiation, leadership, teamwork, situation analysis and decision-making
Improve skills in communication, negotiation, presentation, staff management, customer support management
Program coding development, Role plays competition, Time management, Exercise completion
Complete Case studies, Software projects, Role play situation analysis, Video analysis
Improve skills in communication, self-management, social management, leadership

Explanation

Question 114 of 117

1

What are 5 dysfunctions of a team?

Select one of the following:

Trust, Conflict, Commitment, Accountability, Results (Just remember)
###

Explanation

Question 115 of 117

1

When you provide a feedback, what rules you should follow?

Select one of the following:

Balance positive and negative;
Be specific and nonjudgmental;
Provide suggestions and guidance;
Be timely
###

Explanation

Question 116 of 117

1

"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict:

Select one of the following:

Self-Mediating
Professional
Preventive
Managerial

Explanation

Question 117 of 117

1

"A neutral third-party helps mediate move complex interpersonal conflicts and disputes or less complex conflicts between groups" states for the following level of Mediation of Conflict:

Select one of the following:

Managerial
Professional
Preventive
Self-Mediating

	Created by Good Guy Beket almost 6 years ago

SDP11 final preparation

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SDP11_Final

Question 1 of 117

Conflict strategy "Compromise" can be described as following

Select one of the following:

Explanation

Question 2 of 117

Conflict strategy "Flight" can be described as following

Select one of the following:

Explanation

Question 3 of 117

"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict

Select one of the following:

Explanation

Question 4 of 117

"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict

Select one of the following:

Explanation

Question 5 of 117

"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict

Select one of the following:

Explanation

Question 6 of 117

Which of this desicion-making styles requires less information and focuses on one option?

Select one of the following:

Explanation

Question 7 of 117

Given description of the way a person makes the desicion as -Social and responsive -Decides quickly -Can change direction of decision To which desicion-making style can it be related?

Select one of the following:

Explanation

Question 8 of 117

To which step does the Hypotesis relate (in OODA loop )?

Select one of the following:

Explanation

Question 9 of 117

Which of this desicion-making styles requires less information and focuses on multiple options?

Select one of the following:

Explanation

Question 10 of 117

Which of this desicion-making styles requires more information and focuses on multiple options?

Select one of the following:

Explanation

Question 11 of 117

Given description as - Creates an inspiring vision of the future; - Motivates and inspires people to engage with that vision; - Manages delivery of the vision; - Coaches and builds a team. To which Leadership style is this more suitable?

Select one of the following:

Explanation

Question 12 of 117

What does Emotional Intelligence mean?

Select one of the following:

Explanation

Question 13 of 117

The description: -Sets high standards and leads by example -Wants to do things better and faster corresponds to which Leadership style?

Select one of the following:

Explanation

Question 14 of 117

Leadership is about dealing with

Select one of the following:

Explanation

Question 15 of 117

How many stages or "passages" in Leadership Pipeline model?

Select one of the following:

Explanation

Question 16 of 117

What is an example of BATNA if you are buying the PC?

Select one of the following:

Explanation

Question 17 of 117

What is an example of Reservation ( in case when U want to buy a PC) ?

Select one of the following:

Explanation

Question 18 of 117

What is the Bargaining Power?

Select one of the following:

Explanation

Question 19 of 117

According to TKI we can define the following Avoiding Negotiation styles as:

Select one of the following:

Explanation

Question 20 of 117

Given description of the way a person makes the desicion as
-Social and responsive
-Decides quickly
-Can change direction of decision
To which desicion-making style can it be related?

Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?

The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?

Given description of the way a person makes the desicion as
- Intellectual
- Analytical
- Focused
- Expect others to contribute to decisions
- Decisions are final
To which desicion-making style can it be related?