Irv Bushnell
Quiz by , created more than 1 year ago

Quiz on Operational Decision Making - Midterm Study Guide, created by Irv Bushnell on 10/10/2018.

50
0
0
Irv Bushnell
Created by Irv Bushnell about 8 years ago
Close

Operational Decision Making - Midterm Study Guide

Question 1 of 20

1

Which of the following is not one of the 3 Rs?

Select one of the following:

  • Reposition

  • Reduce

  • Reuse

  • None of these answers

  • Recycle

Explanation

Question 2 of 20

1

Which of these pairs of functions would tend to be affected most dramatically by a product or service redesign?

Select one of the following:

  • Engineering and Accounting

  • Operations and Accounting

  • Finance and Human Resources

  • Finance and Engineering

  • Marketing and Operations

Explanation

Question 3 of 20

1

Which of the following is not an advantage of standardization?

Select one of the following:

  • The opportunity to freeze design at a very early stage.

  • Fewer parts to deal with in inventory.

  • Reduced training cost and time.

  • Purchasing is more routine.

  • Inventory management is less complex.

Explanation

Question 4 of 20

1

Excitement characteristics are categories in the _________ model.

Select one of the following:

  • Pareto

  • Kano

  • Juran

  • service matrix

  • probabilistic distribution

Explanation

Question 5 of 20

1

In the area of product and service design, the acronym CAD refers to:

Select one of the following:

  • competitive advantage design.

  • computer aided design.

  • commercial applications design.

  • completely automated design.

  • conceptually augmented design.

Explanation

Question 6 of 20

1

Which one of the following is not necessarily a factor of successful product and service design?

Select one of the following:

  • Use computerized design techniques.

  • Be aware of what customers want.

  • Know what new technologies are available.

  • Know what government regulations are.

  • Be aware of what the competitors are doing.

Explanation

Question 7 of 20

1

The assessment of the environmental impact of a product or service throughout its useful life is:

Select one of the following:

  • flow diagramming

  • service blueprinting.

  • process mapping

  • life cycle analysis.

  • quality function deployment.

Explanation

Question 8 of 20

1

The process of dismantling and inspecting a competitor's new or revised product for the purpose of design ideas is called:

Select one of the following:

  • benchmarking

  • product analysis.

  • design by imitation.

  • reverse engineering.

  • disassembly.

Explanation

Question 9 of 20

1

The term "standardization" is closely associated with:

Select one of the following:

  • high cost.

  • longer lead times.

  • variety.

  • interchangeability.

  • customization.

Explanation

Question 10 of 20

1

The structural approach for integrating customer requirements into every aspect of product
development is known as:

Select one of the following:

  • customer integration.

  • total quality management.

  • quality function deployment.

  • a product development team.

  • customer satisfaction.

Explanation

Question 11 of 20

1

Job shops tend to be __________ while continuous processes tend to be __________.

Select one of the following:

  • shortterm and capital intensive; longterm and labor intensive

  • small scale and flexible; largescale and inflexible

  • standardized; customized

  • low costperunit; high costperunit

  • in services; in manufacturing

Explanation

Question 12 of 20

1

The estimation of costs is generally most difficult when the ___________ process has been chosen.

Select one of the following:

  • job shop

  • project

  • repetitive

  • continuous

  • batch

Explanation

Question 13 of 20

1

Which of the following is not a process commonly considered in making products?

Select one of the following:

  • batch

  • repetitive

  • continuous

  • job shop

  • subcontracting

Explanation

Question 14 of 20

1

The type of processing system which is used for highly standardized products is:

Select one of the following:

  • repetitive

  • continuous

  • intermittent

  • fixed position

  • batch

Explanation

Question 15 of 20

1

Computer-aided refers to the use of computers in:

Select one of the following:

  • product design.

  • process control.

  • quality control.

  • data analysis.

  • decision making.

Explanation

Question 16 of 20

1

In which type of operation are you likely to see, at most, only minor variations in the product or service produced using the same process and the same equipment?

Select one of the following:

  • a job shop.

  • repetitive production.

  • batch processing.

  • a project.

  • intermittent production.

Explanation

Question 17 of 20

1

The process of assigning tasks to workstations in such a way that the workstations have approximately time requirements is called:

Select one of the following:

  • fair employment practices.

  • idle time analysis.

  • line balancing.

  • cycle time optimization.

  • capacity cycling.

Explanation

Question 18 of 20

1

Which type of processing system tends to produce the most product variety?

Select one of the following:

  • batch

  • repetitive

  • job shop

  • continuous

  • project

Explanation

Question 19 of 20

1

In which type of processing system would gasoline be produced from crude oil?

Select one of the following:

  • repetitive

  • batch

  • fixed position

  • continuous

Explanation

Question 20 of 20

1

In which type of processing system would Coca Cola be produced?

Select one of the following:

  • project

  • batch

  • job shop

  • repetitive

  • fixed position

Explanation

Previous
Next