Daniel Armengod
Quiz by , created more than 1 year ago

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Daniel Armengod
Created by Daniel Armengod almost 5 years ago
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Question 1 of 38

1

Which action must be taken to view contacts associated with a case in the console?

Select one of the following:

  • The related lists of the case page layout must be modified

  • The custom links of the case page layout must be modified

  • The related object of the case page layout must be modified

  • The mini page layout of the case page layout must be modified

Explanation

Question 2 of 38

1

Which of the following is not a valid business process in Salesforce.com?

Select one of the following:

  • Sales Processes

  • Marketing Process

  • Lead Processes

  • Support Processes

  • Solution Processes

Explanation

Question 3 of 38

1

What is parallel approval Routing?

Select one of the following:

  • When you can mass assign your locked records to users in your same Role

  • The ability to send approval requests to yourself multiple times, so you can approve a record

  • The ability to take back approval requests once you have sent them

  • The ability to send approval requests to multiple approvers in a single step

Explanation

Question 4 of 38

1

How many User records can be imported via Import Wizard?

Select one of the following:

  • 500

  • 5.000

  • 50.000

  • User Records cannot be imported via Import Wizard

Explanation

Question 5 of 38

1

Custom Links can be used for the following:

Select one of the following:

  • Launching an External URL

  • Running an S Control

  • Running a report

  • All of the Above

Explanation

Question 6 of 38

1

Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?

Select one of the following:

  • Summary

  • Matrix

  • Tabular

Explanation

Question 7 of 38

1

Can a user create his or her own Default Sales Team?

Select one of the following:

  • Yes

  • No

Explanation

Question 8 of 38

1

Which function can be performed using enhanced profile management? Choose 2 answers

Select one or more of the following:

  • Merge profiles

  • Make mass permission modifications across multiple profiles

  • Make mass profile name changes

  • Edit profile permissions directly in a list view

Explanation

Question 9 of 38

1

Custom formula fields can reference other custom formula fields including themselves

Select one of the following:

  • True

  • False

Explanation

Question 10 of 38

1

Which of the following chart types does not support Combination Chart?

Select one or more of the following:

  • Line

  • Horizontal Bar

  • Vertical Bar

  • Funnel Chart

  • Donut

  • Line Cumulative

Explanation

Question 11 of 38

1

Which of the following are actions triggered by workflow rules?

Select one or more of the following:

  • Email

  • Task

  • Field update

  • Record update

  • Record creation

  • Outbound message

  • Time trigger

Explanation

Question 12 of 38

1

How many Custom Summary Formula Fields are allowed on a single Report?

Select one of the following:

  • 5

  • 10

  • 15

  • 20

  • No Limit

Explanation

Question 13 of 38

1

Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?

Select one of the following:

  • Customize Application

  • View Setup and Configuration

  • View All Data

  • Modify All Data

  • None of the Above

Explanation

Question 14 of 38

1

The SideBar search does not Search the following: Choose 3 answers

Select one or more of the following:

  • Custom Objects

  • Documents

  • Products

  • Reports

  • Solutions

Explanation

Question 15 of 38

1

Which report format provides a tabular listing of data with sorting and subtotalling of said data

Select one of the following:

  • Matrix

  • Tabular

  • Summary

Explanation

Question 16 of 38

1

The support team has asked the System Administrator to automate the notification of a customer’s support plan ending – they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?

Select one of the following:

  • Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep

  • Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date

  • Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep

  • This cannot be done

Explanation

Question 17 of 38

1

Which Salesforce editions provide option for customizing profiles?

Select one or more of the following:

  • All Editions

  • Unlimited, Developer and Enterprise Editions

  • Professional, Unlimited, and Developer Editions

  • Enterprise, Unlimited, and Developer Editions

  • All except Group Edition

  • All except Professional Edition

Explanation

Question 18 of 38

1

Account team is a set of users that normally work together on _________?

Select one of the following:

  • Accounts

  • Leads

  • Opportunities

  • Contacts

  • Cases

Explanation

Question 19 of 38

1

What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?

Select one of the following:

  • He still sees the Opportunity record

  • He is not able to see the Opportunity Record

  • This case can never arise

Explanation

Question 20 of 38

1

YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?

Select one of the following:

  • They will not be able to complete the installation process as they have reached the maximum number of custom tabs

  • They will not be able to complete the installation process as they have reached the maximum number of custom objects

  • The installation will succeed

  • The installation will succeed, but only the reports,

Explanation

Question 21 of 38

1

What is Force.com Platform? Choose 3 answers:

Select one or more of the following:

  • Customize, integrate and create enterprise applications as a service and without software

  • Point-and-click customization tool

  • Customize standard applications provided by Salesforce.com or build their own on-demand applications

  • Modify the applications to meet your needs C (No- Coding)

  • Group standard and custom tabs into new custom applications

Explanation

Question 22 of 38

1

You can set the Tab as a Landing Tab while creating the Tab for the Object?

Select one of the following:

  • True

  • False

Explanation

Question 23 of 38

1

How can you ensure that a value is entered in a field?

Select one of the following:

  • By Field level security

  • By Setting property in page layout

  • By creating a lookup field

  • By defining pickup list values

Explanation

Question 24 of 38

1

Standard profile permissions cannot be edited.

Select one of the following:

  • True

  • False

Explanation

Question 25 of 38

1

Which of the following is the new workflow feature of Spring’11 Release?

Select one of the following:

  • Workflow Rules

  • Flows

  • Field Update

  • Outbound messages

Explanation

Question 26 of 38

1

Queues cannot be created on which Object in salesforce.com?

Select one of the following:

  • Lead

  • Case

  • Account

  • Custom Object

Explanation

Question 27 of 38

1

Only users with "Create and Customize" permission can access the Report?

Select one of the following:

  • True

  • False

Explanation

Question 28 of 38

1

Which of the following are setting options for the User Interface?

Select one or more of the following:

  • Enable Collapsible Sections

  • Show Quick Create

  • Show customer Sidebar Components on All Pages

  • Transfer all Open Opportunities

  • Enable Drag-and-drop scheduling on List Views

Explanation

Question 29 of 38

1

You can only use standard fields when generating email and mail merge documents for leads or contacts

Select one of the following:

  • True

  • False

Explanation

Question 30 of 38

1

Inline Editing is available in visual force pages?

Select one of the following:

  • True

  • False

Explanation

Question 31 of 38

1

What is Salesforce.com Partner Portal? Choose 2 answers:

Select one or more of the following:

  • Use your company logo on a Partner Site

  • Develop Partner Application on Force.com Platform

  • Data goes into your Salesforce objects through a third party site

  • Create Interactive Communities

  • All of the above

Explanation

Question 32 of 38

1

Which of the following object relationships is NOT allowed?

Select one of the following:

  • Standard object as the "master" and a custom object as the detail

  • Custom object as the master" and a standard object as the detail

  • Custom object as a lookup to a standard object

  • Custom object as a lookup to a custom object

Explanation

Question 33 of 38

1

Public groups can be any combination of other public groups, users, roles and ________.

Select one of the following:

  • Profile

  • Roles & subordinates

  • Managers

  • None of the above

Explanation

Question 34 of 38

1

Which report type must be used to create dashboard components?

Select one of the following:

  • Summary

  • matrix

  • Summary / matrix

Explanation

Question 35 of 38

1

How many other fields may a custom lead field be mapped to when converting a lead?

Select one of the following:

  • One custom field

  • Two custom fields

  • Three custom fields

  • Custom lead fields cannot be mapped

Explanation

Question 36 of 38

1

Where would you make a field required?

Select one of the following:

  • Validation Rules

  • Page Layout

  • Triggers

  • Custom Object

Explanation

Question 37 of 38

1

Field Sets works on both Standard as well as Custom Objects?

Select one of the following:

  • True

  • False

Explanation

Question 38 of 38

1

System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).

Select one of the following:

  • True

  • False

Explanation