Noily Andrea Zab
Quiz by , created more than 1 year ago

Business correspondence test

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Noily Andrea Zab
Created by Noily Andrea Zab over 5 years ago
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  • Business correspondence test

    Question 1 of 15

    1

    communication through exchange of letters in known as correspondence

    Select one of the following:

    • True
    • False

    Explanation

    Question 2 of 15

    1

    According to Hanson, “Business letter is the process of accomplishing a business transaction in written form.”

    Select one of the following:

    • True
    • False

    Explanation

    Question 3 of 15

    1

    Everyone is Mr., Mrs., Miss, or Ms. even though they are architects, engineers, etc. is a Signature

    Select one of the following:

    • True
    • False

    Explanation

    Question 4 of 15

    1

    The letter head is the first part of the business letter.It includes all of some of the information bellow:

    Select one of the following:

    • True
    • False

    Explanation

    Question 5 of 15

    1

    The date is written to 20 spaces from the upper edge of the paper, or 2 lines bellow the letterhead.

    Select one of the following:

    • True
    • False

    Explanation

    Question 6 of 15

    1

    The Inside Address is placed two to ten lines below the date

    Select one of the following:

    • True
    • False

    Explanation

    Question 7 of 15

    1

    -Use commonly understood words and phrases
    -Avoid humour, jargon, idioms, slang
    -Consider decision-making style of recipient's culture
    Is about the culture ?

    Select one of the following:

    • True
    • False

    Explanation

    Question 8 of 15

    1

    Dear Mr.Smith: is a example about the signature

    Select one of the following:

    • True
    • False

    Explanation

    Question 9 of 15

    1

    The message should be short, clear, easy to read, polite, and grammatically correct.

    Select one of the following:

    • True
    • False

    Explanation

    Question 10 of 15

    1

    Sometimes business letters are written to create and enhance goodwill.

    Select one of the following:

    • True
    • False

    Explanation

    Question 11 of 15

    1

    Simplicity. Is a inner features of agood business letter.

    Select one of the following:

    • True
    • False

    Explanation

    Question 12 of 15

    1

    The Inside Address shouldn't be identical to the one written in the envelope.

    Select one of the following:

    • True
    • False

    Explanation

    Question 13 of 15

    1

    In the United States people use two periods -colon (:)after the salutation in the business correspondence and a comma (,) after the salutation in the personal correspondence.

    Select one of the following:

    • True
    • False

    Explanation

    Question 14 of 15

    1

    It is necessary to have the signature machine typed because many signatures are partially or totally illegible.

    Select one of the following:

    • True
    • False

    Explanation

    Question 15 of 15

    1

    if you are going to include a courtesy copy or “CC”,write it on the left side, two lines after the signature or any other annotation that comes before is a extra copies

    Select one of the following:

    • True
    • False

    Explanation