Salesforce Admin 201 Exam Chunk 1 (1-30)

Question 1 of 30

1

What can be modified on standard object fields? Choose 3 answers

Select one or more of the following:

  • label

  • default text

  • picklist values

  • help text

Question 2 of 30

1

***The sales operations team at Universal Containers needs to be able to read, edit, delete, and transfer all records owned by sales representatives. How can a system admin meet this requirement?

Select one or more of the following:

  • define a role hierarchy where the sales operations role is above the sales reps role

  • manually share all records owned by sales reps with sales operations

  • add sales operations users to the default account teams for all sales reps

  • create sharing rules that give sales operations access to records owned by sales reps

Question 3 of 30

1

How can a sales user relate an opportunity to a campaign? Choose 2 answers

Select one or more of the following:

  • select the campaign record type when creating the opportunity

  • select the primary campaign source for the opportunity

  • use the campaign influence related list on the opportunity

  • use the campaign hierarchy related list on the opportunity

Question 4 of 30

1

Criteria-based sharing rules can be created for which objects? Choose 3 answers

Select one or more of the following:

  • opportunities

  • campaigns

  • contacts

  • accounts

  • leads

Question 5 of 30

1

What must a system admin consider when setting up the running user for a dashboard? Choose 2 answers

Select one or more of the following:

  • only users in the same role as the running user can view the dashboard

  • the running user determines the data displayed in the components of the dashboard

  • data access permissions determine what data the users can view in the source reports

  • the running user becomes the default owner of the dashboard

Question 6 of 30

1

How can a system admin add users to a Salesforce organization using chatter free? Choose 2 answers

Select one or more of the following:

  • assign chatter-free licenses to users outside the specified user domains

  • assign chatter-free licenses to existing user Salesforce users

  • create users in the organization and assign them a chatter-free license

  • enable invites to allow users to invite others within specified email domains

Question 7 of 30

1

A custom Report Type can go 4 levels deep

Select one of the following:

  • True
  • False

Question 8 of 30

1

Which privilege can be granted to members of a content library (workspace) without modifying user permissions? Choose 2 answers

Select one or more of the following:

  • create a new library

  • share content with other users in chatter

  • add tags when editing content details

  • edit a member's library permissions

Question 9 of 30

1

Universal Container requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results. How can the system admin address this problem?

Select one or more of the following:

  • move the opportunity reports into each user's personnel report folder

  • move the opportunity reports into a folder with restricted access

  • use the show filter to filter report results and reduce records returned

  • update the sharing rule to limit user access to certain opportunities

Question 10 of 30

1

What can be done with a workflow field update action? Choose 2 answers

Select one or more of the following:

  • change the record type of a record

  • apply a specific value to a field

  • update the value of a formula field

  • update the value of a field on a child object

Question 11 of 30

1

A system admin has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?

Select one or more of the following:

  • the lead formula field value can be mapped to a standard field on the account field

  • the lead formula field value can be mapped to a roll-up summary on the account record

  • the lead formula field value can be mapped to a number field on the account record

  • the lead formula field value can be mapped to a formula field on the account record

Question 12 of 30

1

Which has the de-dup tool?

Select one or more of the following:

  • import wizard

  • data loader

  • none of the above

  • both import tool and data loader

Question 13 of 30

1

What will happen when a user attempts to log into Salesforce from an IP address that is outside the login IP range on the User's profile within the organization-wide trusted IP range?

Select one or more of the following:

  • the user will be able to log in after answering a security question

  • the user will be able to log in without activating the computer

  • the user will be able to log in after the computer is activated

  • the user will not be able to log in at all

Question 14 of 30

1

if two objects have parent-child relationship, how can a user access the child record from the parent record?

Select one or more of the following:

  • lookup field

  • custom link

  • child field

  • related list

Question 15 of 30

1

The marketing team at Universal Containers uses a web-to-lead form to capture leads from its website and a lead-assignment rule assigns the leads to the appropriate sales representatives. How can a system admin ensure that all leads are handled even when they do not meet the assignment criteria?

Select one or more of the following:

  • create a validation rule to route unassigned leads

  • specify a default lead creator

  • create an escalation rule to route unassigned leads

  • specify a default lead owner

Question 16 of 30

1

Universal Containers uses a custom field on the Account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. What feature should a system admin use to meet this requirement?

Select one or more of the following:

  • cross-object formula field

  • roll-up summary field

  • workflow field update

  • lookup field

Question 17 of 30

1

What does Salesforce authenticate before allowing a user to log in through the user interface? Choose 3 answers

Select one or more of the following:

  • Whather the user's profile has specified business hours

  • whether the organization has trusted IP addresses

  • whether the user's profile is API enabled

  • whether the user's profile has IP address restrictions

Question 18 of 30

1

Dan creates an opportunity record and then associates a Powerpoint deck to the opportunity via Chatter. The opportunity record impacts___storage, while the Powerpoint deck impacts ___storage.

Select one or more of the following:

  • record, data

  • record, file

  • data, file

  • file, data

Question 19 of 30

1

Mary is a sales rep that travels extensively. She states that she consistently uses the same web browser on the same laptop, yet is still frequently prompted for computer activation. What could cause this to happen?

Select one or more of the following:

  • the trusted IP ranges for Salesforce are improperly configured

  • Mary's computer web browser is not storing cookies properly

  • this is normal and expected behavior

  • the login IP ranges for Salesforce are improperly configured

Question 20 of 30

1

The operatins team uses a field on account called "Delinguency Status" to indicate when an account is behind on payment. This field should be visible to only the following users"
- the entire finance team
-all sales managers
-2 named users of the 75 sales reps
-what is the best way to implement this scenario?

Select one or more of the following:

  • grant field-level visibility to the Delinquency Status field to the finance team and sales manager profiles. Grant field-level visibility to the Delinquency Status field to the two sales reps via permission set.

  • grant field-level visibility to the Delinquency Status field to the finance team, sales manager, and sales rep profiles

  • grant field-level visibility to the Delinquency Status to the finance team, sales manager, and sales reps via role

  • grant field-level visibility to the Delinquency Status field t the finance team, sales manager, and sales reps via permission set

Question 21 of 30

1

What is a capability of Salesforce Knowledge? Choose 2 answers

Select one or more of the following:

  • knowledge allows an organization to share articles with partner portal users

  • knowledge only allows a single article type across all data categories

  • knowledge uses data categories and roles to make articles visible to the specific users

  • knowledge automatically creates a solution for each new article

Question 22 of 30

1

*** A user profile has login hour restrictions set to Monday through Friday, 8am to 5pm. The user logged in at 4:30pm on Tuesday and it is now 5:01pm. Which behavior of the application should the user expect?

Select one or more of the following:

  • the user will be able to continue working but will be unable to start any new sessions

  • the user will be logged out and any unsaved work in process will be lost

  • the user will be logged out and unsaved work in process will be saved

  • the user will be able to continue working and start new sessions

Question 23 of 30

1

What standard object has a one-to-many relationship with the account object? Choose 3 answers

Select one or more of the following:

  • campaign

  • lead

  • case

  • contact

  • opportunity

Question 24 of 30

1

"New meeting request" button has up to ___ different time proposals (of which you can select __;__ show you what everyone else has chosen; ___ use for people even if they don't have Salesforce.

Select one or more of the following:

  • five, one doesn't, can

  • five, one, does, can

Question 25 of 30

1

___allows you to backup files...if you have__ or higher, can do it___(every___days); if lower, can do it ___(every__days)

Select one or more of the following:

  • data export services; enterprise, weekly, 6; monthly, 28

  • data export service; enterprise, daily, 6; monthly, 28

  • data export service; enterprise, weekly, 1; monthly, 28

Question 26 of 30

1

Which statement about chatter posts and comments are true? Choose 2 answers

Select one or more of the following:

  • posts to a user's profile can be made private by clicking the icon

  • posts to a user's profile are hidden from anyone below that user in the role hierarchy

  • updates to the chatter feed on a record are only visible to users with access to the record

  • posts made to a user's profile are visible to all users in the organization

Question 27 of 30

1

Even in a custom report type, CANNOT rename columns?

Select one of the following:

  • True
  • False

Question 28 of 30

1

Which dashboard component can display data from the summary rows of reports? (pick 2)

Select one or more of the following:

  • metric

  • table

  • chart

  • gauge

Question 29 of 30

1

Universal Container wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record. How should a system admin meet this requirement? Choose 2 answers

Select one or more of the following:

  • add the survey related list to he account page layout

  • add the account related list to the survey page layout

  • create a lookup relationship field on the survey object

  • create a lookup relationship field on the account object

Question 30 of 30

1

Which option is available when using process Visualizer? Choose 2 answers

Select one or more of the following:

  • edit the criteria used to trigger the approval process

  • add approval steps from the process Visualizer

  • view approval process as a flow chart

  • share annotated approval process diagrams

Brianne Wright
Quiz by , created over 2 years ago

Quiz on Salesforce Admin 201 Exam Chunk 1 (1-30), created by Brianne Wright on 11/22/2016.

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