What can be modified on standard object fields? Choose 3 answers
***The sales operations team at Universal Containers needs to be able to read, edit, delete, and transfer all records owned by sales representatives. How can a system admin meet this requirement?
define a role hierarchy where the sales operations role is above the sales reps role
manually share all records owned by sales reps with sales operations
add sales operations users to the default account teams for all sales reps
create sharing rules that give sales operations access to records owned by sales reps
How can a sales user relate an opportunity to a campaign? Choose 2 answers
select the campaign record type when creating the opportunity
select the primary campaign source for the opportunity
use the campaign influence related list on the opportunity
use the campaign hierarchy related list on the opportunity
Criteria-based sharing rules can be created for which objects? Choose 3 answers
What must a system admin consider when setting up the running user for a dashboard? Choose 2 answers
only users in the same role as the running user can view the dashboard
the running user determines the data displayed in the components of the dashboard
data access permissions determine what data the users can view in the source reports
the running user becomes the default owner of the dashboard
How can a system admin add users to a Salesforce organization using chatter free? Choose 2 answers
assign chatter-free licenses to users outside the specified user domains
assign chatter-free licenses to existing user Salesforce users
create users in the organization and assign them a chatter-free license
enable invites to allow users to invite others within specified email domains
A custom Report Type can go 4 levels deep
Which privilege can be granted to members of a content library (workspace) without modifying user permissions? Choose 2 answers
create a new library
share content with other users in chatter
add tags when editing content details
edit a member's library permissions
Universal Container requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results. How can the system admin address this problem?
move the opportunity reports into each user's personnel report folder
move the opportunity reports into a folder with restricted access
use the show filter to filter report results and reduce records returned
update the sharing rule to limit user access to certain opportunities
What can be done with a workflow field update action? Choose 2 answers
change the record type of a record
apply a specific value to a field
update the value of a formula field
update the value of a field on a child object
A system admin has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?
the lead formula field value can be mapped to a standard field on the account field
the lead formula field value can be mapped to a roll-up summary on the account record
the lead formula field value can be mapped to a number field on the account record
the lead formula field value can be mapped to a formula field on the account record
Which has the de-dup tool?
none of the above
both import tool and data loader
What will happen when a user attempts to log into Salesforce from an IP address that is outside the login IP range on the User's profile within the organization-wide trusted IP range?
the user will be able to log in after answering a security question
the user will be able to log in without activating the computer
the user will be able to log in after the computer is activated
the user will not be able to log in at all
if two objects have parent-child relationship, how can a user access the child record from the parent record?
The marketing team at Universal Containers uses a web-to-lead form to capture leads from its website and a lead-assignment rule assigns the leads to the appropriate sales representatives. How can a system admin ensure that all leads are handled even when they do not meet the assignment criteria?
create a validation rule to route unassigned leads
specify a default lead creator
create an escalation rule to route unassigned leads
specify a default lead owner
Universal Containers uses a custom field on the Account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. What feature should a system admin use to meet this requirement?
cross-object formula field
roll-up summary field
workflow field update
What does Salesforce authenticate before allowing a user to log in through the user interface? Choose 3 answers
Whather the user's profile has specified business hours
whether the organization has trusted IP addresses
whether the user's profile is API enabled
whether the user's profile has IP address restrictions
Dan creates an opportunity record and then associates a Powerpoint deck to the opportunity via Chatter. The opportunity record impacts___storage, while the Powerpoint deck impacts ___storage.
Mary is a sales rep that travels extensively. She states that she consistently uses the same web browser on the same laptop, yet is still frequently prompted for computer activation. What could cause this to happen?
the trusted IP ranges for Salesforce are improperly configured
Mary's computer web browser is not storing cookies properly
this is normal and expected behavior
the login IP ranges for Salesforce are improperly configured
The operatins team uses a field on account called "Delinguency Status" to indicate when an account is behind on payment. This field should be visible to only the following users"
- the entire finance team
-all sales managers
-2 named users of the 75 sales reps
-what is the best way to implement this scenario?
grant field-level visibility to the Delinquency Status field to the finance team and sales manager profiles. Grant field-level visibility to the Delinquency Status field to the two sales reps via permission set.
grant field-level visibility to the Delinquency Status field to the finance team, sales manager, and sales rep profiles
grant field-level visibility to the Delinquency Status to the finance team, sales manager, and sales reps via role
grant field-level visibility to the Delinquency Status field t the finance team, sales manager, and sales reps via permission set
What is a capability of Salesforce Knowledge? Choose 2 answers
knowledge allows an organization to share articles with partner portal users
knowledge only allows a single article type across all data categories
knowledge uses data categories and roles to make articles visible to the specific users
knowledge automatically creates a solution for each new article
*** A user profile has login hour restrictions set to Monday through Friday, 8am to 5pm. The user logged in at 4:30pm on Tuesday and it is now 5:01pm. Which behavior of the application should the user expect?
the user will be able to continue working but will be unable to start any new sessions
the user will be logged out and any unsaved work in process will be lost
the user will be logged out and unsaved work in process will be saved
the user will be able to continue working and start new sessions
What standard object has a one-to-many relationship with the account object? Choose 3 answers
"New meeting request" button has up to ___ different time proposals (of which you can select __;__ show you what everyone else has chosen; ___ use for people even if they don't have Salesforce.
five, one doesn't, can
five, one, does, can
___allows you to backup files...if you have__ or higher, can do it___(every___days); if lower, can do it ___(every__days)
data export services; enterprise, weekly, 6; monthly, 28
data export service; enterprise, daily, 6; monthly, 28
data export service; enterprise, weekly, 1; monthly, 28
Which statement about chatter posts and comments are true? Choose 2 answers
posts to a user's profile can be made private by clicking the icon
posts to a user's profile are hidden from anyone below that user in the role hierarchy
updates to the chatter feed on a record are only visible to users with access to the record
posts made to a user's profile are visible to all users in the organization
Even in a custom report type, CANNOT rename columns?
Which dashboard component can display data from the summary rows of reports? (pick 2)
Universal Container wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record. How should a system admin meet this requirement? Choose 2 answers
add the survey related list to he account page layout
add the account related list to the survey page layout
create a lookup relationship field on the survey object
create a lookup relationship field on the account object
Which option is available when using process Visualizer? Choose 2 answers
edit the criteria used to trigger the approval process
add approval steps from the process Visualizer
view approval process as a flow chart
share annotated approval process diagrams