3203 AVAYA

Question 1 of 67

1

On which two virtual servers do we install the WebLM license file received from the Avaya
licensing and Delivery System (PLDS)? (Choose two.)

Select one or more of the following:

A. on the Console Domain Network Configuration (cdom) of the Storage Server
B. on the System Domain (Domain 0) on all of the application only servers
C. on cdom of the Single Server
D. on the System Domain (Domain-0) on any one of the application servers
E. on Avaya Aura Messaging on the first application server in the Domain

Explanation

Question 2 of 67

1

Which type of data do you need to enter in the Connection field of the SIP specific configuration?

Select one or more of the following:

A. Thefully Qualified Domain Name (FQDN) of the far end switch.
B. The hostname followed by the port of the far-end switch.
C. theIP address and port of the far end switch.
D. theFQDN and port of far end switch.

Explanation

Question 3 of 67

1

Where do you define topology properties for an Avaya Aura Messaging system?

Select one or more of the following:

A. on the storage server, which then applies them to the associated Application servers
B. on the Application server, which then applies them to the associated Storage server
C. on both the Application server and the associated Storage server
D. on each Application Server of a cluster and on the associated Storage server

Explanation

Question 4 of 67

1

What is Avaya's recommended order when upgrading servers in a multi-server deployment?

Select one or more of the following:

A. Always upgrade the Storage server first and then the application servers
B. Always upgrade the application servers in the deployment first and then the other
C. Servers can be upgraded in any sequence.
D. All servers can be upgraded simultaneously.

Explanation

Question 5 of 67

1

A user was unable to login yesterday but can login today. The user does not remember the exact
details but may have received a timeout or an invalid password.
If the user is unable to login again, which two actions should you perform to troubleshoot this
situation? (Choose two.)

Select one or more of the following:

A. Open the System Management Interface and navigate to Messaging Administration >
Messaging System (Storage) > User Management and review the User properties.
B. Open the System Management Interface and navigate to Messaging Administration >
Messaging System (Storage) > User Activity Log Configuration and ensure that Activity Log
Enabled is set to yes.
C. Open the System Management Interface and navigate to Diagnostics > Diagnostics
(Application) and make a test call to that specific User.
D. On the Administration menu, click Messaging > Logs > User Activity, and review the Subscriber
Activity log for a specified timeframe.

Explanation

Question 6 of 67

1

A manager claims that mailbox 5608 is dormant and has not being used for more than 30 days.
Where would you verify this information?

Select one or more of the following:

A. the application server
B. the Users and Uninitialized Mailboxes reports
C. the Uninitialized Mailboxes report
D. the User Activity log

Explanation

Question 7 of 67

1

A user has a completely functional Avaya Aura Messaging mailbox arid the Message Waiting
Indicator (MWI) light is working. The user informs you that text notifications are not being received
on the cell phone. You log on to the system and see that text notification has been set up correctly
on I user preferences page.
What can you do to test the connectivity to the user's cell phone service provider?

Select one or more of the following:

A. Use the SMS Connection diagnostic from the Messaging SMI.
B. Use the SMTP Connection diagnostic from the Messaging SMI.
C. Use the POP3 Connection diagnostic from the Messaging SMI.
D. Use the Mail Delivery diagnostic from Messaging SMI.

Explanation

Question 8 of 67

1

The WebLM server controls the use and access of Avaya Aura Messaging features through
licenses which must be purchased including the number of Avaya Aura Messaging enabled
mailboxes the customer wants to us.
Which two statements are accurate regarding licensing the Avaya Aura Messaging system?
(Choose two.)

Select one or more of the following:

A. A license can be created by Avaya Backbone support; in the event that the permanent license
has not yet been issued; this temporary license will expire in 30 days.
B. The license is created based on the Host ID of the Storage Server.
C. Avaya technicians and Business Partners connect to the Avaya support site and Product
Licensing and Delivery System (PLDS) to order and retrieve the license file dining installation of
theserver.
D. An enterprise license allows the same license to be shared with multiple Messaging systems
within an organization.
E. User mailbox count can only be changed through PLDS either by purchasing additional seats or
moving seats between licenses.

Explanation

Question 9 of 67

1

An end user has a completely functional mailbox but complains that when using Notify Me to
Phone is configured with a long distance number, calls are not received. The user is one of a
group of users will this problem. Other users can use long distance numbers for their Notify Me to
Phone numbers successfully. Your testing reveals that the problem is exactly as described using
the same long distant number; one user successfully uses Notify Me to Phone and a non working
user cannot.
What is causing the problem?

Select one or more of the following:

A. The non working users class of service does not allow long distance dialing from the system.
B. The non working users mailbox configuration is set to disallow long distance dialing from the
system.
C. Dialing rules have been configured incorrectly for the system.
D. The non working users do not have extensions that are configured in the switch.

Explanation

Question 10 of 67

1

A use cannot access the mailbox. The Avaya Aura Messaging 6.1 system indicates that "You
have exceeded the number of password attempts allowed and you ran no longer access your
mailbox. Please contact your system administrator".
What are the two you can resolve this issue'? (Choose two.)

Select one or more of the following:

A. look at the "Locked Out Users” report,select the user's mailbox number and uncheck the
"Locked out from voice messaging" checkbox in the subsequent screen then select the Save
button.
B. look at the User Management screen, enter the user's mailbox number in the Identifier field and
Select the Edit button. In the subsequent screen, Uncheck the "Locked out from voice messaging"
checkbox then select the Save button.
C. look at the User Management screen, enter the user's mailbox number in the Identifier field,
and select the Edit button. In the subsequent screen, enter a new password for the user then
select the Save button. Notify the user of the new password.
D. In the System Policies screen, increase the number in the "Lock out users after" field.

Explanation

Question 11 of 67

1

A technician is asked to create a new caller application for a company using Aura Messaging 6.x.
The technician could not get the Caller Application Editor to work on a laptop that runs 32-bit
Windows Vista.
How would you resolve this issue?

Select one or more of the following:

A. The technician needs to install the Microsoft .NET Framework 3.0 SP1, Microsoft Management
Console (MMC) 3.0.
B. The technician needs to install the Microsoft .NET Framework 3.0 SP1, MMC 3.1.
C. The technician needs to install the Microsoft .NET Framework 3.5 SP1 and MMC 3.0.
D. Caller Application Editor does support Window Vista; the technician needs to upgrade to
Windows7 inaddition to downloading the appropriate .NET framework and Microsoft Management
Console

Explanation

Question 12 of 67

1

As a member of the IT infrastructure team, you have been assigned the job of network planning for
the Implementation of Avaya Aura Messaging in your environment. You need in ensure that your
network Domain Name Server (DNS) record includes appropriate messaging information
What are two important Avaya recommendations to consider during the process (Choose two.)

Select one or more of the following:

A. Create a SIG record for the Messaging Server in the DNS record
B. Create an "A" record for the Messaging Server in the DNS record.
C. Create a CNAME record for the Messaging Server in the DNS record.
D. Create an LOC record for the Messaging server in the DNS record.
E. Create an MX record for the Messaging server in the DNS record.

Explanation

Question 13 of 67

1

During the installation of the Avaya Aura Messaging template file, you are promoted to enter a
value for the "MSG IPv6 Address". The customer states that they are starting to convert to IPv6
addressing but did not supply an IP address for this entry.
How should this server request be handled?

Select one or more of the following:

A. Do not enter a value for IPv6; Avaya Aura Messaging does not currently support IPv6
addressing.
B. Enter the IPv4 address you have been provided followed by ".0.0".
C. Enter the word "disable" in the field as this option is not currently being used.
D. Request an IPv6 address from the customer, and enter that address in the field.

Explanation

Question 14 of 67

1

A customer has purchased an Avaya High Capacity Storage Server to be used with their
deployment of Avaya Aura Messaging.
Which template is required to be used on this server?

Select one or more of the following:

A. Msg_Standard.ovf
B. Msg_4xl46GB_HDD.ovf
C. Msg_HighAvailabilty.ovf
D. Msg_HighCapacity.ovf
E. Msg_5x200GB_HDD.ovf

Explanation

Question 15 of 67

1

Which three are included in a System?

Select one or more of the following:

A. Site Information
B. File System usage
C. Licensed Mailbox usage
D. Networked Machines
E. Call Processing Delays

Explanation

Question 16 of 67

1

A customer wants to use the high encryption method to encrypt their messages.
Which option under ip codec-set should be set to "high encryption" while integrating Avaya Aura
Messaging with Avaya Communication Manager?

Select one or more of the following:

A. SRTP-LOW
B. 1 srtp-aescm 128hmac80
C. 2-srtp-aescm 128-hmac32
D. SRTP-HIGH

Explanation

Question 17 of 67

1

You have been asked to setup and install System Platform and Messaging software on an Avaya
S8800 server in preparation for an Avaya Aura Messaging system Installation.
Which two options provide a way to obtain the System platform and Messaging software required
for the Installation? (Choose two.)

Select one or more of the following:

A. Use the Avaya provided optical media that comes with the purchase of the product.
B. Retrieve the software from the Avaya RFA (Remote Feature Activation) Web site.
C. Place a call to the Avaya support help desk to request a copy of the software be shipped or
downloaded to you.
D. Log in and download the software from the Avaya Product Licensing and Delivery System
(PLDS) Web site.
E. Instruct the customer that they are required to contact their Avaya sales support executive or
Avaya Business Partner to obtain a copy of the required software.

Explanation

Question 18 of 67

1

A system administrator is concerned over the number of simultaneous SMTP sessions on their
Messaging Server.
Which report would show the administrator the maximum simultaneous SMTP sessions by hour?

Select one or more of the following:

A. IMAP/SMTP Traffic report
B. Internet Messaging report
C. System Evaluation report
D. SMTP Snapshot

Explanation

Question 19 of 67

1

How versatile is Avaya Aura Messaging Release 6.1 regarding where voice messages are stored?

Select one or more of the following:

A. A user can have voice messages stored in multiple storage destinations (Avaya Message store
exchange,zimbraat the same time.
B. An administrator can select a storage destination for the system(either Avaya Message Store,
Exchange, or Zimbra)and all users will then have to use that storage destination.
C. Users can only have voice messages stored In the Avaya Message Store.
D. A user can have voice messages stored in either the Avaya Message Store or in one of the
external storage destinations (Exchange or Zimbra) configured by the administrator.

Explanation

Question 20 of 67

1

Your customer is planning to setup a topology which spans across the following cities:
Site Extension Length
___________________
Boston 5
Atlanta 5
Chicago 10
The recommended topology will be on a one dedicated storage server with three different app
servers where each application server is responsible for one site. The telephony integration is
based on E.164.
How would the System Management Interface (SMI) Site parameters be configured so that Auto
Attendant (AA) allows a short extension and can still uniquely identify the caller?

Select one or more of the following:

A. The site would have a short extension length only.
B. The site would have a short mailbox length only.
C. The site would have a Short extension length and a short mailbox length.
D. The site would have a Short extension length, site prefix, national prefix, and country code.

Explanation

Question 21 of 67

1

While configuring Avaya Aura Messaging 6.x for SIP Integration, we can provide a list of servers
with which it can integrate.
When the Messaging Server places an outgoing call, which server in the list would it use to send
the call?

Select one or more of the following:

A. the first Trusted Host server
B. the same server which received the incoming request
C. the first server that accepts the connection in the order listed on the Telephony integration
screen
D. The Server to which messaging has the shortest route

Explanation

Question 22 of 67

1

For which three options does the Application Role use Dial rules? (Choose three.)

Select one or more of the following:

A. Dial rules are not used by the application role; it is used by the storage role
B. Reach Me
C. Notify Me via text message
D. Play on Phone
E. Personal Attendant

Explanation

Question 23 of 67

1

A customer has installed Avaya Aura Messaging with a Zimbra backend and is now adding
subscriber. What will be available in the storage destination field under Management > Properties
for the users?

Select one or more of the following:

A. Avaya Message Store only
B. Zimbra only
C. Zimbra and Avaya Message Store
D. Zimbra Avaya Message Store and Microsoft Exchange

Explanation

Question 24 of 67

1

You are using the server console to install System Platform software on an Avaya Aura Messaging
server. You have turned on the server. Inserted the DVD software into the DVD drive, and the
Avaya screen is displayed. Allot about 30 seconds the system displays a 'waiting for Telnetconnection-message and the installation process halts.
Which process will allow you to continue using the server console to complete the installation?

Select one or more of the following:

A. Eject the DVD from the server and verify you have the correct software.
B. Insert the System Platform DVD again and wait three minutes for the installation to continue.
C. Reset the server to restart the installation. Within 30 seconds of the system displaying the
Avaya screen, press Enter or type "vspmediacheck" to verily the image on the DVD is not corrupt.
D. Disable Telnet services by entering the command "disable telnet" then reset the server.
E. The server console cannot be used for installation of System Platform software. You must
establish a Telnet/SSH session from your laptop to continue the installation.

Explanation

Question 25 of 67

1

In preparation for an installation of an Avaya Aura Messaging (AAM) server, you notice the
customer's provided server rack contains several other existing components but that it meets the
space and physical requirements to house the addition of a new AAM server.
What should you do?

Select one or more of the following:

A. Continue with the installation of the new server as the existing servers in the rack are running
fine and no problems have been experienced.
B. Advise the customer that the installation requirements call for power to be supplied from a nonswitched
electrical outlet and that the total rack load power draw needs to be evaluated prior
installing the server.
C. Move the server rack closer to another wall mounted electrical outlet so that the new server can
be plugged directly into the wall.
D. Test the power load of the rack by plugging the new server in prior to installing it to see if it will
power up.

Explanation

Question 26 of 67

1

The customer is using Microsoft Exchange Server as a storage server with Avaya Aura
Messaging. How will the customer access the mailbox?

Select one or more of the following:

A. using only the desk phone and Microsoft Outlook
B. using only Microsoft Outlook
C. using only the desk phone and mobile phone
D. using a phone, Microsoft Outlook on the PC, Outlook Web Access from any location, and any
client configured to work with the Exchange account

Explanation

Question 27 of 67

1

During installation of the Avaya Aura Messaging system, the customer decides to change the
server names to reflect their geographical location. Allot making the name changes on each
server, you start security alerts when you try to log into any of the servers.
How would you correct this?

Select one or more of the following:

A. The temporary Internet files need to be deleted from your browser.
B. The /etc/hosts file on your computer must be changed to reflect the new server names.
C. You must update the server certificate after changing the server name.
D. You must delete any previously installed certificates from your computer and reinstall fresh
certificates.

Explanation

Question 28 of 67

1

Which service will be used to retrieve the voicemail messages from Microsoft Exchange when
Exchange is used as the message store?

Select one or more of the following:

A. Auto Discovery Service
B. Exchanges Web Services
C. IMAP
D. MAPI

Explanation

Question 29 of 67

1

As part of the installation, the customer will create a DNS record called "avayamsg". Where should
the DNS record be directed in a multi-server system?

Select one or more of the following:

A. the application server closest to the majority of the users
B. the storage server
C. any of the application servers, it does not matter which one
D. the Exchange server with the Avaya Voice Message form for Microsoft Outlook

Explanation

Question 30 of 67

1

In which screen would you look to see which Communication Manager, System Platform and
Avaya Aura Messaging (AAM) service packs are currently available and active on the messaging
system?

Select one or more of the following:

A. Open the System Management Interface and navigate to Messaging Administration > Server
Maintenance > Server Configuration > Display Server configuration.
B. Open the System Management Interface and navigate to MessagingAdministration >
Messaging>Reports > System Evaluation.
C. Open the cdom and navigate to ServerManagement PatchManagement > Manage.
D. Open the cdom and navigate to ServerManagement >System Configuration.

Explanation

Question 31 of 67

1

In which three locations can service packs be retrieved to install an Avaya Aura Messaging
system? (Choose three.)

Select one or more of the following:

A. Product Licensing and Delivery System (PLDS)
B. System Platform Server
C. FTP Server
D. SCP Server
E. Local file system

Explanation

Question 32 of 67

1

To finalize the installation of your Avaya Aura Messaging system, you want to test alarm
organization which screen in the System Management Interface do you send a test alarm?

Select one or more of the following:

A. Messaging > Utilities
B. Messaging > Diagnostics
C. Server (maintenance) > Server Administration
D. Server (maintenance) > Alarms

Explanation

Question 33 of 67

1

On which component is the WebLM server software installed on an Avaya Aura Messaging
server?

Select one or more of the following:

A. System Domain (Dom0) of the System Platform host
B. Console Domain (cdom) of the System Platform host
C. Messaging Template System Management Interface (SMI)
D. WebLM is not installed on the server hardware; it Is a separate server in the customer’s
network

Explanation

Question 34 of 67

1

Avaya Aura Messaging 6.x supports SIP for telephony integration and is certified with Avaya Aura
Communication Manager, Communication Server 1000, Session Manager, and SIP enablement
Server (SES) 5.2.1.
What does Avaya Aura Messaging 6.x require for use with other telephony integrations?

Select one or more of the following:

A. AudioCodesMediant 1000 Media Gateway
B. AudioCodes Mediant 2000 Media Gateway
C. AudioCodes Mediant 3000 Media Gateway
D. AudioCodes Mediant 1000 Multi-Service Business Gateway (MSBG)

Explanation

Question 35 of 67

1

What are two ways to delete a user from Avaya Aura Messaging 6.1 system? (Choose two.)

Select one or more of the following:

A. In the User Report screen, enter the user's mailbox number in the Identifier field then the Delete
button.
B. In the User Management screen, enter the user's mailbox number in the Identifier field the Edit
button; then select the Delete button.
C. In the Users >Reports screen, select the respective row that has the user mailbox and Delete
button on that row.
D. In the Users > Reports screen, select the user's mailbox number link and then select the button
in the next screen.

Explanation

Question 36 of 67

1

In a single-site, multi-application server configuration containing application servers named: Ap1,
App2, and App3, a user logged into App1 and updated their password. A few minutes later the
back into Avaya Aura Messaging and this time the call is handled by App7. When the user
attempts to log in with the new password, the login attempt on App2 fails since the system does
not recognize new password.
What would be the reason for this?

Select one or more of the following:

A. The application servers at that site are not clustered.
B. The trusted servers configuration on App2 is Incomplete.
C. The Global Address List (GAL) reload was not successful.
D. The telephony integration for App2 is missing.

Explanation

Question 37 of 67

1

You are completing the installation tasks for an Avaya Aura Messaging server and are ready to
install the Messaging software.
Prior to loading the software, which three steps must be completed before proceeding? (Choose
three)

Select one or more of the following:

A. System Platform software has been loaded with the latest approved patches and service packs
B. Planning forms for installing Messaging have been printed arid are available.
C. The Messaging service is running on the Application server.
D. "Pop-ups" are enabled in your Web Browser.
E. A trusted server has been created in the Storage server.

Explanation

Question 38 of 67

1

The system you are installing serves users with five different languages. All users have Microsoft
Outlook and will use the Outlook Avaya Voice Message form. The exchange system consists of 10
different servers in a default (typical) configuration.
Assuming no existing form libraries (folders) are found, how many form libraries (folders) do you
create?

Select one or more of the following:

A. 1
B. 5
C. 10
D. 50

Explanation

Question 39 of 67

1

You have installed the messaging template and are attempting to log in using the browser
Interface are receiving an error in the browser that indicates the server is not responding.
Where would you go to see the status of the messaging virtual machine?

Select one or more of the following:

A. Connect to the System Management Interface and navigate to Software Management
Verification.
B. Connect to the SystemManagement Interfaceand navigate to Diagnostics >
Diagnostics(Application).
C. Connect to the cdom > Virtual Machine Management > Manage.
D. Connect to the cdom>server Management > Server Status.

Explanation

Question 40 of 67

1

You are completing the initial configuration of the Avaya Aura Messaging system and have added
the system postmaster mailbox under the User Management menu. When you continue adding
user mailboxes, you are prompted that the system postmaster mailbox has not yet been
configured.
Which additional steps must you complete for the messaging system to recognize and accept the
postmaster mailbox you have created?

Select one or more of the following:

A. The postmaster mailbox must be entered twice into the system, once as a user mailbox and or
as an information mailbox.
B. The postmaster mailbox will not be recognized until the system is rebooted.
C. The postmaster mailbox number needs to be entered and saved In the Internet Postmaster
Mailbox Number field under the Messaging System (Storage) > System Mailboxes menu.
D. The postmaster mailbox needs to be created as a trusted server under the Server Settings
(Storage) >Trusted Servers menu.

Explanation

Question 41 of 67

1

Greg calls Judy, who is not available. The call is transferred to an application server (named
App1). App1 handles the call where a call answer message was recorded. The network
connectivity to the storage server is lost and Judy logs into another application server in the cluster
(App2).
What is the expected outcome?

Select one or more of the following:

A. Judy logs in successfully but is informed that the systemisin offline mode, and cannot listen the
new message that was left by Greg.
B. Judy logs in successfully but is informed that the system is in offline mode. She is still able to
listen to the latest message that was recorded by Greg.
C. Judy's login is not successful as her password cannot be validated as the system is in offline
mode.
D. Judy can retrieve the new message if she logs into App1 but not when she logs into App2.

Explanation

Question 42 of 67

1

Which types of servers can be used for storing messages addressed to users in Avaya Aura
Messaging Rls.6.1?

Select one or more of the following:

A. Avaya Message Storage only
B. Avaya Message Storage or Microsoft Exchange
C. Avaya Message Store, Microsoft Exchange or Lotus Domino
D. Avaya Message Store, Microsoft Exchange or Lotus Zimbra

Explanation

Question 43 of 67

1

You are attempting to load the Aura Messaging template from within System Platform but it is
falling ill due to an "Insufficient resources to install this template- error.
What would cause this error?

Select one or more of the following:

A. The RAID array is corrupt and should be rebuilt using the RAID tool.
B. The server on which you are attempting to install the template has a failed hard drive which
needs to be replaced.
C. The wrong template is being usedor the server type.
D. An incorrect version of System Platform has been installed.

Explanation

Question 44 of 67

1

A user with an Avaya Aura Messaging mailbox on a Zimbra server does not receive voice mails deliver to the Zimbra mailbox even though the user's colleagues have been leaving messages.
Other users with Zimbra mailboxes are receiving their voice mails. The other users who are
receiving their voicemails are on a different Zimbra mailbox server even though the Zimbra LDAP
server is the same for all users.What is the first step you would use to diagnose the problem?

Select one or more of the following:

A. Check the SMTP Connection diagnostic from the Messaging SMI.
B. Check the active alarm log.
C. Re-administer the Zimbra server.
D. Send an email message to the user's Zimbra e-mail address

Explanation

Question 45 of 67

1

The installation of System Platform software has been completed on the Avaya server in
preparation for the customer's Installation of Avaya Aura Messaging. You have obtained the
Avaya Aura Messaging Template and are ready to download the template to the server.
What are three possible locations from where you can download the software to the server''
(Choose Three.)

Select one or more of the following:

A. The template files can be copied to an HTTP server and installed from there to the System
Platform server using the URL information of the HTTP server.
B. the template files are located on the Avaya Product Licensing and Delivery System (PLDS)
Website; select the appropriate template for the site you are installing to download.
C. The template files are located within the System Platform software on the hard drive of the
system and can be loaded directly from that drive.
D. The template files can be installed from a DVD in the DVD drive of the System Platform server.
this may be a DVD that has been created from a previous download.
E. The template files are located on the Avaya RFA (Remote Feature Activation) Web site; select
appropriate template for the site you are installing to download.

Explanation

Question 46 of 67

1

Which IP codec set is supported for Avaya Aura Messaging?

Select one or more of the following:

A. G.711
B. G.729
C. G.723
D. G.722

Explanation

Question 47 of 67

1

A technician is performing an upgrade of an Avaya Aura Messaging server from 6.0 to 6.0.1.
What Is the correct sequence to successful upgrade the system?

Select one or more of the following:

A. Backup the Messaging server, upgrade the System Platform software, upgrade Messaging
template, apply the necessary Communication Manager (CM)service pack, and perform restorethe
system.
B. Backup the Messaging serverupgradesthe System Platform software, apply the necessary CM
service pack, upgrade the Messaging template, and perform restore on the system.
C. Backup the Messaging server, apply the necessary CM service pat k, upgrade the System
Platform software, upgrade the Messaging template, and perform restore on the system.
D.Apply the necessary CM service pack, upgrade the System Platform software, backup
theMessaging serverupgradesthe Messaging template, and perform the restore on the system.

Explanation

Question 48 of 67

1

You are performing an installation which includes three application servers and one storage
server. You complete I he administration of one applic.il ion server to include integration with the
telephony server. I then backup the application server, To save time; you restore this backup to
the remaining two application servers. After completing the Installation, you notice that only the
first application server receiving calls. The System Status (Application/AxC) page shows the AxC
status as online for each application server and the Voice Messaging Application on each is
running.
Why is only the first server receiving calls?

Select one or more of the following:

A. You did not cluster the application servers.
B. The license files on the non-answering servers are incorrect.
C. You still need to add trusted servers (on the storage server) for the remaining two application
servers.
D. You must complete the telephony integration for the remaining two application serversbecause
this data is not included in the backup.

Explanation

Question 49 of 67

1

You have installed an Avaya Aura Messaging system and the customer wants you to create a user
login for administrative purposes to include restoring data and rebooting the server as necessary,
but they do not want this login to have permission to install or upgrade software.
How would you accomplish this?

Select one or more of the following:

A. Create a new login in Console Domain Network Configuration (cdom) under User Management
use the "copy login checkbox" and choose from the drop down menu the dadmin login.
B. Create a login using the Customer Non-Super User Profile and add the necessary permission
for restore and reboot operations from the Web Access Mask screen.
C. Create alogin in System Domain (Domain-0) Web page using custom profile and administer
permissions as required.
D. Create a login in the Messaging System under System Policies and add the necessary
permission for restore and reboot operations in the policy.

Explanation

Question 50 of 67

1

An Aura Messaging system has been reloaded and had a restore performed on it. Everything is
working correctly except that users are having problems sending messages to voicemail boxes on
remote voicemail machines.
What is causing the problem?

Select one or more of the following:

A. The technician performing the restore did not manually request updates from the remote
machines.
B. The remote subscriber information was not backed up prior to the reload.
C. The Aura Messaging system is not plugged into the customers LAN.
D. The FQDN of the remote machine was changed so messages cannot be delivered.

Explanation

Question 51 of 67

1

A customer has reported that an employee attempted to send a voice message to the entire
Marketing team, but was unsuccessful, the customer reports I hot they successfully send
messages to the team regularly.
Why is this particular employee having problems?

Select one or more of the following:

A. The employee is not a member of the Marketing Enhanced List.
B. The employee's Class of Service (CoS) does not allow messages to he sent using the
enhanced List
C. Only the owner of the list is allowed to send messages using the Enhanced list; the employee
not the owner.
D. Only "Executive" CoS is allowed to send messages using the Enhanced list.

Explanation

Question 52 of 67

1

In completing the configuration of the customer's Avaya Aura Messaging system, you are
attempting to log on to the system with an Avaya services login such as "craft." You are being
prompted password, but cannot gain access.
What is preventing your access?

Select one or more of the following:

A. The authentication file created from .in Avaya service support system has not been downloaded
tothe messaging server.
B. The Avaya service login is not used with Aura Messaging and you must ask the customer to
provide you with a login.
C. The services login has expired and must first be reset by the default Admin login
D. The system must be rebooted in order for the service logins to be activated.

Explanation

Question 53 of 67

1

A customer has a single server configuration, whose the application role and The storage role are
on the same server (as in the Single server configuration). Users are able to leave messages and
retrieve well, but when they log into the mailbox it prompts, "Some features may not be available
at the moment". Additionally, when they review and press 7 to delete the message, they receive
the error deleting messages did not work temporarily.
What are two troubleshooting checks that should be conducted? (Choose two.)

Select one or more of the following:

A. Verify the AxC address setting is local host IP 127.0.0.1.
B. Verify that the IMAP4 ports are enabled under Messaging System (Storage) > System Ports
Access.
C. Ensure that there is an additional application server for redundancy.
D. A cache reload is recommended to ensure that the messages get flushed properly.
E. Verify the Nightly maintenance schedule in Advanced (Application) > System Operations.

Explanation

Question 54 of 67

1

You have Just finished installing the last Avaya Aura Messaging Application server in a multiserver
configuration. You attempt to reload the User List from this last Application Server but find
that reload fails and presents an error message. The User List reload was successful on the other
servers.
What are two reasons you are receiving this error? (Choose two.)

Select one or more of the following:

A. The Application Server is not listed in the Topology configuration on Message Store.
B. The Application Server and the Message Store are not on the same network subnet.
C. An "A" Name record for the Application Server is entered in the DNS.
D. The AxC Address is incorrectly entered on the Application Server.
E. The Application Server has not been configured as a part of the Cluster.

Explanation

Question 55 of 67

1

A user is unable to listen to the voicemail on laptop when an email notification is received from the
company’s Avaya Aura Messaging 6.x system.
What can be done to resolve this situation?

Select one or more of the following:

A. A second power supply needs to be added to the server to support the High Capacity config of
the server.
B. An additional four GB of system memory should be installed to support the High Capacity
configuration of the server.
C. An external CD/DVD drive needs to be connected to one of the USB ports so that system
configuration can take place.
D. No additional hardware needs to be added to the server, it will arrive with all appropriate
components and memory required.

Explanation

Question 56 of 67

1

You are working with a customer to plan their deployment of Avaya Aura Messaging. They inquire
the Telephone User Interface (1UI) choices available.
Which option(s) do they have available to them?

Select one or more of the following:

A. Audix, Aria, and Serenade
B. Aria only
C. Audix and Aria only
D. Audix only

Explanation

Question 57 of 67

1

The customer wants to access their voicemail through their email client. They have set up then
email client with an IMAP connection to their message store. You have verified the client
configuration but no one can see their voicemail in the mailbox.
What is a reason for this problem?

Select one or more of the following:

A. Avaya Aura Messaging can only be accessed using the Microsoft Outlook form in Microsoft
Exchange.
B. The user's Class of Service does not allow access via IMAP.
C. The IMAP port is being blocked by the firewall.
D. The voicemails have been listened to via the telephone user interface (TUI) and will not show in
their email boxes. Only new voice mail shows up in the email interface via IMAP.

Explanation

Question 58 of 67

1

What time does an Aura Messaging system perform its automatic backup routine?

Select one or more of the following:

A. at 1:05 AM every weekday
B. as scheduled by installer
C. at 3:05 AM everyday
D. at noon Monday, Wednesday, Friday

Explanation

Question 59 of 67

1

What is true In relation to Avaya Aura Messaging system topologies?

Select one or more of the following:

A. In a front- end/back end topology in which roles are split between servers, the application role
the back end and the storage role is the front end.
B. In a single server topology, the storage role integrates with the telephony server.
C. In a decentralized topology, application servers are typically located with the sites they support.
D. In a centralized topology, all thestorage servers in a network arelocated with the site they
support.

Explanation

Question 60 of 67

1

Which three telephony systems must share the same SIP domain-related parameters? (Choose
three)

Select one or more of the following:

A. Application server
B. SIP Enablement Services domain name
C. Session Manager/SIPEnablement Services
D. Telephony server
E. Telephony server domain name

Explanation

Question 61 of 67

1

What is entered into the "IP address of each appliance” field when defining a cluster?

Select one or more of the following:

A. OneMessaging IP address for each member in the cluster
B. One IP address for each management computer in the cluster
C. the cdom IP addresses for all members in the cluster
D. the IP addresses for all Storage servers in the cluster

Explanation

Question 62 of 67

1

A client wants to add a new set of user mailboxes with support for fax messages and a simple call
answering voice message feature set.
Which feature license type seats availability would you verify before proceeding with user creation
for the system to continue working under the Normal license mode?

Select one or more of the following:

A. VALUE MSG_SEAT _MAINSTREAM
B. VALUE _MSG_SEAT_BASIC
C. VALUE _MSG_1X_SPEECH_SEAT
D. VALUE_MSG_SPEECH_AA_ENTRY

Explanation

Question 63 of 67

1

What are two accurate statements regarding the safety requirements for installing the Avaya Aura
Messaging server into the rack? (Choose two.)

Select one or more of the following:

A. Verify that the rack islevel and stable before extending the server from the rack.
B. Verify that the total AC supply branch circuit that supplies power to the rack does not exceeded
of the branch circuit rating.
C. Make sure to leave open space above and below your installed server to ensure proper air
circulation.
D. When installing a high capacity server which contains clu.il power supplies you must install the
cable management arm.

Explanation

Question 64 of 67

1

You have currently setup the dial rules on two clustered application role severs. To enable E.164
for your telephony integration, you must reconfigure your dial rules based on site definitions
What is the correct work flow?

Select one or more of the following:

A. Re-enter the dial rule definitions in the SMI Sites page on the storage role server
B. On each application role server, select "Application server based (AAM 6.0 legacy style) as the
Dial plan handling style and re enter the dial rule definitions In the System Management Interface
(SMI) Sites page on the storage role server
C. Re enter the dial rule definitions in the SMI Sites page on the storage role server and select the
"Site definition based" as the Dial plan handling style on each application role server.
D. On each application role server, select "Application server based (AAM 6.0 legacy style)" as the
Dial plan handling style.

Explanation

Question 65 of 67

1

You have administered a network connection to a remote messaging server. You leave the Avaya
Aura Messaging system ports at their default settings and administer the remote. LDAP port on
the network machine as 55000. When you test the network connection, updates between the
Avaya Aura Messaging system and the networked machine fail.
What it is the likely reason for the failure?

Select one or more of the following:

A. The Aura Messaging Firewall Service is not configured to allow traffic on port 55000.
B. The networked machine's IP address has not been added to the external hosts file.
C. Maximum Simultaneous LDAP Directory Update Sessions Is still administered as zero.
D. The default port for network update traffic is 56389, not 55000.

Explanation

Question 66 of 67

1

In Avaya Aura Messaging, a toolbar is used to integrate it more closely with Microsoft Outlook. As
an Exchange administrator, what are the three prerequisite you need to perform? (Choose three)

Select one or more of the following:

A. Verity that Exchange has the appropriate forms folders (libraries); if it does not, create them
B. Use Microsoft Outlook to add the voice message forms to the forms folders in Exchange.
C. Use the Exchange management console to add the voice message forms to the forms folder
Exchange.
D. Ensure the forms library folder has "Owner" rights under Client permissions for the account you
will use to add the forms.
E. Ensure the forms library folder has "Read and execute" rights under Client Permissions, for the
account that you will use to add the forms.

Explanation

Question 67 of 67

1

You are preparing to migrate a customer's legacy voice mail system and are about to install
system software onto an Avaya Aura Messaging server. In gathering the required customer data,
you realize some information is missing.
Which forms or data are required before proceeding?

Select one or more of the following:

A. An Avaya DCT (Data Collection Tool) file should he generated and configured for the new Aura
Messaging Server.
B. An Avaya EPW (Electronic Planning Worksheet) shouldbe completed for the new Avaya A
Messaging server and for the existing legacy voice mail system.
C. You should have the completed planning forms/installation worksheets for System Platform
Avaya Aura Messaging.
D. You should have a customer provided installation data disk for the legacy voice mail system.

	Created by manuel.cortes about 10 years ago

3203 AVAYA

3203 AVAYA

Question 1 of 67

On which two virtual servers do we install the WebLM license file received from the Avaya licensing and Delivery System (PLDS)? (Choose two.)

Select one or more of the following:

Explanation

Question 2 of 67

Which type of data do you need to enter in the Connection field of the SIP specific configuration?

Select one or more of the following:

Explanation

Question 3 of 67

Where do you define topology properties for an Avaya Aura Messaging system?

Select one or more of the following:

Explanation

Question 4 of 67

What is Avaya's recommended order when upgrading servers in a multi-server deployment?

Select one or more of the following:

Explanation

Question 5 of 67

A user was unable to login yesterday but can login today. The user does not remember the exact details but may have received a timeout or an invalid password. If the user is unable to login again, which two actions should you perform to troubleshoot this situation? (Choose two.)

Select one or more of the following:

Explanation

Question 6 of 67

A manager claims that mailbox 5608 is dormant and has not being used for more than 30 days. Where would you verify this information?

Select one or more of the following:

Explanation

Question 7 of 67

Select one or more of the following:

Explanation

Question 8 of 67

Select one or more of the following:

Explanation

Question 9 of 67

Select one or more of the following:

Explanation

Question 10 of 67

A use cannot access the mailbox. The Avaya Aura Messaging 6.1 system indicates that "You have exceeded the number of password attempts allowed and you ran no longer access your mailbox. Please contact your system administrator". What are the two you can resolve this issue'? (Choose two.)

Select one or more of the following:

Explanation

Question 11 of 67

A technician is asked to create a new caller application for a company using Aura Messaging 6.x. The technician could not get the Caller Application Editor to work on a laptop that runs 32-bit Windows Vista. How would you resolve this issue?

Select one or more of the following:

Explanation

Question 12 of 67

Select one or more of the following:

Explanation

Question 13 of 67

During the installation of the Avaya Aura Messaging template file, you are promoted to enter a value for the "MSG IPv6 Address". The customer states that they are starting to convert to IPv6 addressing but did not supply an IP address for this entry. How should this server request be handled?

Select one or more of the following:

Explanation

Question 14 of 67

A customer has purchased an Avaya High Capacity Storage Server to be used with their deployment of Avaya Aura Messaging. Which template is required to be used on this server?

Select one or more of the following:

Explanation

Question 15 of 67

Which three are included in a System?

Select one or more of the following:

Explanation

Question 16 of 67

A customer wants to use the high encryption method to encrypt their messages. Which option under ip codec-set should be set to "high encryption" while integrating Avaya Aura Messaging with Avaya Communication Manager?

Select one or more of the following:

Explanation

Question 17 of 67

You have been asked to setup and install System Platform and Messaging software on an Avaya S8800 server in preparation for an Avaya Aura Messaging system Installation. Which two options provide a way to obtain the System platform and Messaging software required for the Installation? (Choose two.)

Select one or more of the following:

Explanation

Question 18 of 67

A system administrator is concerned over the number of simultaneous SMTP sessions on their Messaging Server. Which report would show the administrator the maximum simultaneous SMTP sessions by hour?

Select one or more of the following:

Explanation

Question 19 of 67

How versatile is Avaya Aura Messaging Release 6.1 regarding where voice messages are stored?

Select one or more of the following:

Explanation

Question 20 of 67

Select one or more of the following:

Explanation

Question 21 of 67

While configuring Avaya Aura Messaging 6.x for SIP Integration, we can provide a list of servers with which it can integrate. When the Messaging Server places an outgoing call, which server in the list would it use to send the call?

On which two virtual servers do we install the WebLM license file received from the Avaya
licensing and Delivery System (PLDS)? (Choose two.)

A user was unable to login yesterday but can login today. The user does not remember the exact
details but may have received a timeout or an invalid password.
If the user is unable to login again, which two actions should you perform to troubleshoot this
situation? (Choose two.)

A manager claims that mailbox 5608 is dormant and has not being used for more than 30 days.
Where would you verify this information?

A use cannot access the mailbox. The Avaya Aura Messaging 6.1 system indicates that "You
have exceeded the number of password attempts allowed and you ran no longer access your
mailbox. Please contact your system administrator".
What are the two you can resolve this issue'? (Choose two.)

A technician is asked to create a new caller application for a company using Aura Messaging 6.x.
The technician could not get the Caller Application Editor to work on a laptop that runs 32-bit
Windows Vista.
How would you resolve this issue?

During the installation of the Avaya Aura Messaging template file, you are promoted to enter a
value for the "MSG IPv6 Address". The customer states that they are starting to convert to IPv6
addressing but did not supply an IP address for this entry.
How should this server request be handled?

A customer has purchased an Avaya High Capacity Storage Server to be used with their
deployment of Avaya Aura Messaging.
Which template is required to be used on this server?

A customer wants to use the high encryption method to encrypt their messages.
Which option under ip codec-set should be set to "high encryption" while integrating Avaya Aura
Messaging with Avaya Communication Manager?

You have been asked to setup and install System Platform and Messaging software on an Avaya
S8800 server in preparation for an Avaya Aura Messaging system Installation.
Which two options provide a way to obtain the System platform and Messaging software required
for the Installation? (Choose two.)

A system administrator is concerned over the number of simultaneous SMTP sessions on their
Messaging Server.
Which report would show the administrator the maximum simultaneous SMTP sessions by hour?

While configuring Avaya Aura Messaging 6.x for SIP Integration, we can provide a list of servers
with which it can integrate.
When the Messaging Server places an outgoing call, which server in the list would it use to send
the call?

A customer has installed Avaya Aura Messaging with a Zimbra backend and is now adding
subscriber. What will be available in the storage destination field under Management > Properties
for the users?

In preparation for an installation of an Avaya Aura Messaging (AAM) server, you notice the
customer's provided server rack contains several other existing components but that it meets the
space and physical requirements to house the addition of a new AAM server.
What should you do?

The customer is using Microsoft Exchange Server as a storage server with Avaya Aura
Messaging. How will the customer access the mailbox?

During installation of the Avaya Aura Messaging system, the customer decides to change the
server names to reflect their geographical location. Allot making the name changes on each
server, you start security alerts when you try to log into any of the servers.
How would you correct this?

Which service will be used to retrieve the voicemail messages from Microsoft Exchange when
Exchange is used as the message store?

As part of the installation, the customer will create a DNS record called "avayamsg". Where should
the DNS record be directed in a multi-server system?

In which screen would you look to see which Communication Manager, System Platform and
Avaya Aura Messaging (AAM) service packs are currently available and active on the messaging
system?

In which three locations can service packs be retrieved to install an Avaya Aura Messaging
system? (Choose three.)

To finalize the installation of your Avaya Aura Messaging system, you want to test alarm
organization which screen in the System Management Interface do you send a test alarm?

On which component is the WebLM server software installed on an Avaya Aura Messaging
server?

Avaya Aura Messaging 6.x supports SIP for telephony integration and is certified with Avaya Aura
Communication Manager, Communication Server 1000, Session Manager, and SIP enablement
Server (SES) 5.2.1.
What does Avaya Aura Messaging 6.x require for use with other telephony integrations?

You are completing the installation tasks for an Avaya Aura Messaging server and are ready to
install the Messaging software.
Prior to loading the software, which three steps must be completed before proceeding? (Choose
three)