Chapter 9 exam - v4.1 - printers

Question 1 of 32

1

Which factor affects the speed of an inkjet printer?

Select one of the following:

the desired quality of the image
the cost of the inkjet cartridges
the size of printer power supply
the quality of the paper

Explanation

Question 2 of 32

1

What are two cables that are used to connect a computer to a printer? (Choose two.)

Select one or more of the following:

FireWire
HDMI
serial
PS/2
eSATA

Explanation

Question 3 of 32

1

What is a characteristic of thermal inkjet nozzles?

Select one of the following:

Heat is applied to the ink reservoir of each nozzle.
The vibration of the crystal controls the flow of ink.
A charge is applied to the printhead.
The heat creates a bubble of steam in the chamber.

Explanation

Question 4 of 32

1

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

Select one of the following:

fusing
developing
charging
transferring

Explanation

Question 5 of 32

1

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

Select one of the following:

to add additional drivers for other operating systems
to add additional drivers for duplex printing
to add additional drivers for other printers connected to the computer
to add additional drivers for other printers in the network

Explanation

Question 6 of 32

1

A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?

Select one of the following:

The cable that connects the printer to the PC is faulty.
The printer needs a new ribbon.
The printer has the wrong paper loaded.
The printer spool is full.

Explanation

Question 7 of 32

1

How would a user install a new USB printer on a PC that is running Windows 7 Professional?

Select one of the following:

Configure the BIOS to accept the specific model of printer in the USB port.
Copy the printer driver to the System32 folder.
Click Start > All programs > Control Panel > Printers and Faxes > right-click on the desired printer and choose Add.
Connect the printer and power it on. Windows will detect the printer and install the needed drivers.

Explanation

Question 8 of 32

1

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Select one of the following:

the software-based printer that is used to create XPS files
a manual selection, which is always needed
the printer that is set as the default printer
the software-based printer that is used to create PDF files

Explanation

Question 9 of 32

1

What are two methods to share a printer wirelessly? (Choose two.)

Select one or more of the following:

infrared
satellite
WiMax
IEEE 802.11 standards
microwave

Explanation

Question 10 of 32

1

A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Select one of the following:

Replace the fuser.
Replace the drum.
Adjust the printer spool.
Calibrate the printer.

Explanation

Question 11 of 32

1

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

Select one of the following:

The printer is not configured for duplex printing.
The printer does not have enough memory to buffer an entire photograph.
The paper is not adequate for photograph printing.
The printer is not configured for the proper paper orientation.

Explanation

Question 12 of 32

1

What is a characteristic of global and per-document options in print settings?

Select one of the following:

It is not possible to configure per-document options.
Per-document options override global options.
Global options take precedence over per-document options.
It is not possible to configure global options.

Explanation

Question 13 of 32

1

What is true about the PostScript language?

Select one of the following:

It prints faster than other languages do.
It handles complex printing jobs.
It requires less printer memory than other languages require.
It allows the page to be rendered in the local workstation.

Explanation

Question 14 of 32

1

What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)

Select one or more of the following:

Can you print a test page on the printer?
What were you doing when the problem occurred?
What recent software or hardware changes have been made to your computer?
Is the printer powered on?
What error messages were displayed when the problem occurred?

Explanation

Question 15 of 32

1

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Select one of the following:

documenting findings, actions, and outcomes
testing a theory to determine the cause of the problem
verifying the solution and system functionality
identifying the problem

Explanation

Question 16 of 32

1

A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?

Select one of the following:

an incorrect printer driver
the wrong paper type
a bad cable connection
a printer spooler not installed

Explanation

Question 17 of 32

1

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Select one of the following:

verifying the solution and system functionality
testing a theory to determine the cause of the problem
identifying the problem
documenting findings, actions, and outcomes

Explanation

Question 18 of 32

1

Where would network printer sharing be configured in a Windows 7 environment?

Select one of the following:

Network and Sharing Center
Ease of Access Center
Devices and printers
Printers and Other Hardware

Explanation

Question 19 of 32

1

What are two functions of a print server? (Choose two.)

Select one or more of the following:

ensure that the connected client computers have up-to-date printer drivers
store backups of documents sent to the printer
provide uninterrupted power to the printer
provide print resources to all connected client computers
store print jobs in a queue until the printer is ready

Explanation

Question 20 of 32

1

Which action supports an effective printer preventive maintenance program?

Select one of the following:

Clean inkjet print heads when they stop working.
Replace laser printer toner at set predetermined time intervals.
Reset the printer page counters if available.
Disconnect the printer from the power source when it is not in use.

Explanation

Question 21 of 32

1

Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)

Select one or more of the following:

pack of paper
toner cartridge
replacement print head
transfer rollers
fuser assembly

Explanation

Question 22 of 32

1

How can the life of a thermal printer be extended?

Select one of the following:

Clean the inside of the printer with a vacuum cleaner with a HEPA filter.
Wipe the outside of the printer with a damp cloth.
Clean the heating element regularly with isopropyl alcohol.
Keep the paper dry in a low humidity environment.

Explanation

Question 23 of 32

1

Refer to the exhibit. What is the correct order for the steps in the troubleshooting process?

Select one of the following:

2, 4, 5, 3, 1, 6
2, 5, 4, 3, 6, 1
5, 4, 2, 3, 6, 1
3, 5, 4, 2, 6, 1

Explanation

Question 24 of 32

1

Which technology is used by laser printers?

Select one of the following:

digital drop
electrophotographic
electrostatic spray
impact
ink melting

Explanation

Question 25 of 32

1

Which two interface types can supply power to a scanner or printer? (Choose two.)

Select one or more of the following:

USB
SCSI
serial
parallel
FireWire

Explanation

Question 26 of 32

1

Which laser printer component is a metal cylinder that is coated with a light-sensitive insulating material?

Select one of the following:

drum
fuser
fusing unit
platen
transfer corona wire

Explanation

Question 27 of 32

1

Instead of the document that was expected, a printer is printing unusual characters. What should be the next steps in solving this printer problem?

Select one of the following:

Replace the print cartridge. If that fails to solve the problem, restart the printer and run diagnostics.
Check the printer data cabling. If the cabling is secure on both ends, replace the print cartridge or ribbon.
Send the print job again. If that fails to work, turn the printer off and back on, then resend the print job. If the problem still exists, reinstall or upgrade the print driver.
Check the printer power. If the power is on, resend the print job. If the document still fails to print properly, check the printer to ensure it is set as the default printer and resend the document.

Explanation

Question 28 of 32

1

Which Windows XP command sends a file named example.txt to the default printer?

Select one of the following:

send example.txt
example.txt default-printer
default-printer example.txt
print example.txt

Explanation

Question 29 of 32

1

Which printer technology is used in low-cost, photo-quality printers?

Select one of the following:

impact
inkjet
laser
thermal

Explanation

Question 30 of 32

1

Which two methods can restart a stopped print service? (Choose two.)

Select one or more of the following:

rebooting the computer
power cycling the printer
restarting the print spooler
canceling and resending print jobs
disconnecting and reconnecting network cables to the printer

	Created by groche almost 10 years ago

Cisco IIT essentials (Chapter 9 - Printers) Quiz on Chapter 9 exam - v4.1 - printers, created by groche on 05/02/2014.

Chapter 9 exam - v4.1 - printers

Chapter 9 exam - v4.1 - printers

Question 1 of 32

Which factor affects the speed of an inkjet printer?

Select one of the following:

Explanation

Question 2 of 32

What are two cables that are used to connect a computer to a printer? (Choose two.)

Select one or more of the following:

Explanation

Question 3 of 32

What is a characteristic of thermal inkjet nozzles?

Select one of the following:

Explanation

Question 4 of 32

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

Select one of the following:

Explanation

Question 5 of 32

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

Select one of the following:

Explanation

Question 6 of 32

A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?

Select one of the following:

Explanation

Question 7 of 32

How would a user install a new USB printer on a PC that is running Windows 7 Professional?

Select one of the following:

Explanation

Question 8 of 32

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Select one of the following:

Explanation

Question 9 of 32

What are two methods to share a printer wirelessly? (Choose two.)

Select one or more of the following:

Explanation

Question 10 of 32

A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Select one of the following:

Explanation

Question 11 of 32

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

Select one of the following:

Explanation

Question 12 of 32

What is a characteristic of global and per-document options in print settings?

Select one of the following:

Explanation

Question 13 of 32

What is true about the PostScript language?

Select one of the following:

Explanation

Question 14 of 32

What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)

Select one or more of the following:

Explanation

Question 15 of 32

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Select one of the following:

Explanation

Question 16 of 32

A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?

Select one of the following:

Explanation

Question 17 of 32

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Select one of the following:

Explanation

Question 18 of 32

Where would network printer sharing be configured in a Windows 7 environment?

Select one of the following:

Explanation

Question 19 of 32

What are two functions of a print server? (Choose two.)

Select one or more of the following:

Explanation

Question 20 of 32