Due to the nature of the digital content, refunds on purchased Courses are not available.
The course licences purchased on the Marketplace are digital assets. Once they have been accessed, they can’t be returned, unlike physical goods. As a result we consider all Marketplace sales to be final and non-refundable.
Each Marketplace Course will have an overview page where you can find out more information about the Course.
You can ask questions to the Course creator, find reviews of the Course and see a preview of one module of the Course.
This provides the assurance that what you are purchasing is right for you.
We do accept however that there may be circumstances whereby the material purchased may not be accessible due to technical issues or a withdrawl of the material. In these cases, a refund will be considered on a strictly case by case basis. For more on refunds from marketplace, please review our terms and conditions.