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While traceSM is running, type ‘w’ and a filename; the file is written to the user’s current directory.

Export all logs from the Avaya Aura® System Manager (SMGR) log viewer.

While traceSM is running, type ‘w’ and a filename; the file is written to the /tmp directory.

Execute traceSM –w <filename>

Because SM needs time to look-up the Communication Address in its database.

Because it must confirm the reliable delivery of this initial REGISTER request.

Because the initial REGISTER request is rejected only if the user provided the wrong security code/password.

Because the initial REGISTER request does not contain authentication details.

Access support.avaya.com to verify customer systems compatibility.

Test all third-party equipment and software.

Verify version installed is compatible with existing versions.

Provide accurate licensing specification.