Judith Gräve
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Quiz on Organization Setup, created by Judith Gräve on 13/01/2018.

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Judith Gräve
Created by Judith Gräve over 6 years ago
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Organization Setup

Question 1 of 36

1

Will two different users get the same search results on searching for a common keyword?

Select one of the following:

  • Yes

  • No

Explanation

Question 2 of 36

1

What is affected by changing the default locale setting for an organization?

Select one of the following:

  • Language

  • Timezone

  • Currency

  • Date Fields

Explanation

Question 3 of 36

1

Where can an administrator change the organization name and address; default locale, language, and time zone?

Select one of the following:

  • Company Wide Settings

  • Company Information

  • Business Hours

  • Language Settings

Explanation

Question 4 of 36

1

Which of the following user interface setting must be enabled to allow users to edit records directly from a list view?

Select one of the following:

  • Enable Enhanced User interface

  • Enable Printable List Views

  • Enable Inline Editing

  • Enable Enhanced Lists

Explanation

Question 5 of 36

1

How can an administrator customize global search to help users find information quickly?

Select one or more of the following:

  • Control which fields are searched

  • Set the order in which objects appear

  • Set the number of results per page

  • Add filters to the search results

Explanation

Question 6 of 36

1

What are periods that follow Gregorian calendar, but can start on the first day of any month?

Select one of the following:

  • Standard fiscal years

  • Custom fiscal years

Explanation

Question 7 of 36

1

What of the following are correct regarding fiscal year settings?

Select one or more of the following:

  • IF you enable custom fiscal years you cannot disable it

  • Custom fiscal years impact forecasts, reports and quotas

  • Customizable forecasting works with custom fiscal years

  • Once defined, a custom fiscal year cannot be modified

Explanation

Question 8 of 36

1

The company Information page includes which of the following settings?

Select one or more of the following:

  • Fiscal Year settings

  • Default Language

  • Business Hours

  • Company Login Hours

Explanation

Question 9 of 36

1

What do you need to consider before enabling the My Domain feature?

Select one or more of the following:

  • Users will not be able to login from https://login.salesforce.com

  • My Domain cannot be used in a sandbox environment

  • After the new domain has been deplyoed, it cannot be reversed

  • Visualforce page URLs will change

Explanation

Question 10 of 36

1

Which is available when creating list views?

Select one or more of the following:

  • List views can be filtered using AND, OR and NOT filters

  • List views can be filtered by tags

  • List views can be filtered by record owner profile

  • List views can be filtered by record ownership

Explanation

Question 11 of 36

1

When the multiple currencies feature is enabled, which currency is used as the basis for all currency conversion rates?

Select one of the following:

  • Record currency

  • Personal currency

  • Active currency

  • Corporate currency

Explanation

Question 12 of 36

1

Which statement is true if a custom fiscal year is enabled? (2 answers)

Select one or more of the following:

  • The custom fiscal year setting CANNOT be disabled

  • The custom fiscal year must be defined manually

  • The defined custom fiscal year only affects forecasts

  • The custom fiscal year automatically updates product schedules.

Explanation

Question 13 of 36

1

What will happen when a user attempts to log in to Salesforce from an IP outside the users profile but within the organization-wide trusted IP range?

Select one of the following:

  • The user will be able to log in after answering the security question.

  • The user will not be able to log in at all.

  • The user will be able to log in after the computer is activated.

  • The user will be able to log in without activating the computer.

Explanation

Question 14 of 36

1

What can an administrator configure for users on the search results? (3 answers)

Select one or more of the following:

  • Columns displayed for each object.

  • Fields being searched on for each object.

  • Filters by which users can narrow down results

  • Objects included in the search

  • Number of records displayed for each object.

Explanation

Question 15 of 36

1

How can an admin customize a standard fiscal year? Pick two.

Select one or more of the following:

  • Select the structure of the fiscal year

  • define the start month of the fiscal year.

  • specify whether the fiscal year is defined by the year it begins or ends.

  • define the start day of the fiscal year.

Explanation

Question 16 of 36

1

An administrator is receiving a high volume of calls because users cannot log in to Salesforce. The administrator checks the Login History and notices that most users have a status of Password Lockout. What Password Policy settings can an administrator change to reduce the number of lockouts? Pick two.

Select one or more of the following:

  • Maximum invalid login attempts

  • Lockout effective period

  • User passwords expire in

  • Enforce password history

Explanation

Question 17 of 36

1

What is not found on a Company Profile?

Select one of the following:

  • Language, Locale, and Time Zone

  • Profile

  • Licenses

  • Storage and Used Space

  • Manage Currencies

  • Fiscal Years

Explanation

Question 18 of 36

1

How can a user customize search settings when global search is enabled in Salesforce? (Choose 2)

Select one or more of the following:

  • Filter search results by additional field values

  • Choose the order the object appear in the search result

  • Sort the search results by column headers

  • Select up to 10 search fields for an object

Explanation

Question 19 of 36

1

IPI support has office hours Mon-Sun 8a-8p but does not work Christmas, Thanksgiving, and several other holidays throughout the year. Cases are escalated according to working hours within the organization. How should this be configured in Salesforce? Select all that apply.

Select one or more of the following:

  • Business hours must be configured to define the working hours Mon-Sun, 8a-8p

  • Salesforce automatically adds holidays, simply select all that apply

  • a recurring holiday must be added for each holiday and associated to the appropriate business hours

  • configuration of business hours and holidays is not required

Explanation

Question 20 of 36

1

Which feature allows an organization's users to create opportunities in multiple currencies and display the converted amount in the corporate currency?

Select one of the following:

  • Company Profile

  • Multi Currency

  • Corporate Currency

  • Advanced Currency Management

Explanation

Question 21 of 36

1

Which of the following is not a Standard Salesforce.com Application?

Select one of the following:

  • Service

  • Sales

  • Call Center

  • Community

  • Marketing

Explanation

Question 22 of 36

1

Which of the following is NOT a standard Salesforce application? Select all that apply.

Select one or more of the following:

  • Call Center

  • Accounts

  • Marketing

  • Invoices

Explanation

Question 23 of 36

1

Which of the following are setting options for the user interface? (Choose three)

Select one or more of the following:

  • Enable Hover Links for My Tasks list

  • Enable Tab Bar Organizer

  • Enable Enhanced Page Layout Editor

  • Enable Enhanced Quick Create

  • Enable drag-and-drop scheduling on related lists

Explanation

Question 24 of 36

1

WHICH OF THE FOLLOWING CANNOT BE USED TO CUSTOMIZE YOUR HOME PAGE

Select one of the following:

  • COMPANY LOGO (IMAGE)

  • DASHBOARD SNAPSHOT

  • CUSTOM LINKS

  • CUSTOM FORMULA FIELD

Explanation

Question 25 of 36

1

What does the dashboard snapshot on the Home Page display?

Select one of the following:

  • You cannot display a dashboard on the Home Page

  • The first row of any available dashboards

  • The first two rows of any of your available dashboards

  • Only the dashboard determined by the System Administrator

  • The Complete Dashboard set by the User himself

Explanation

Question 26 of 36

1

What do recent items use?

Select one of the following:

  • Edit page layout

  • Detail page layout

  • Sidebar

  • Related list

Explanation

Question 27 of 36

1

Susan navigates to the leads tab and selects "Unread Leads" from the drop down menu, and is presented with a series of lead records. "Unread Leads" is an example of which of the following?

Select one of the following:

  • report

  • dashboard

  • list view

  • record

Explanation

Question 28 of 36

1

Which data is automatically altered in a sandbox environment? (Choose 2)

Select one or more of the following:

  • Contact email address

  • Username

  • User email address

  • Email to case email address

Explanation

Question 29 of 36

1

Bob is a Salesforce system admin. He creates a sandbox to test a feature that will require activation. Bob submits a case to Salesforce support from the production environment. Support requests the org ID of the environment that Bob would like the feature activated within. Bob can provide support the production org ID, as the sandbox and production org IDs will match.

Select one of the following:

  • only in the case where the sandbox created is a developer sandbox

  • only in the case where the sandbox created is a full sandbox

  • Yes, the production org ID will always match the org ID of its sandboxes

  • No, the production org ID will never match the org ID of any of its sandboxes

Explanation

Question 30 of 36

1

Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity?

Select one of the following:

  • The overall opportunity amount does not change but the converted amount in a report does.

  • The overall opportunity amount and converted amount in a report changes

  • Only newly created opportunities reflect the change

  • Only historically created opportunities reflect the change

Explanation

Question 31 of 36

1

How can we use the Sandbox instance? (Choose 3)

Select one or more of the following:

  • To test configuration and code changes before deployment to production

  • To back up data with automated weekly data exports

  • To test case escalation rule notifications and opportunity reminders

  • To train users on functionality without affecting production

  • To test new features before enabling them in production

Explanation

Question 32 of 36

1

Jenny is a Salesforce.com administrator for Inspired Products, Inc (IPI). IPI's fiscal quarters are comprised of two four week months, and one five week month, beginning in January. IPI would like to report on their opportunity pipeline for the current quarter. What does Jenny need to consider when configuring Salesforce?

Select one of the following:

  • Standard Fiscal Years can be configured to suit IPI's needs.

  • Custom Fiscal Years must be configured to suit IPI's needs. Once enabled, Custom Fiscal Years CANNOT be disabled.

  • Custom Fiscal Years must be configured to suit IPI's needs. Once enabled, Custom Fiscal Years CAN be disabled.

  • Fiscal Year configuration is not required.

Explanation

Question 33 of 36

1

Dan creates an opportunity record, and then associates a Powerpoint deck to the opportunity via Chatter.

The opportunity record impacts ________ storage, while the Powerpoint deck impacts _________ storage.

Select one of the following:

  • data, file

  • file, data

  • record, data

  • record, file

Explanation

Question 34 of 36

1

You are the Salesforce administrator for a US-based company with a satellite office in Berlin. The Berlin office does not currently use Salesforce, but is scheduled to begin within the next few months. In order for the Berlin office to be effective, they will need to view Salesforce in German and enter currency amounts in Euros. The US office must be able to report all opportunities in US dollar amounts. A static conversion rate between USD and EUR is acceptable for launch. What do you need to consider for this implementation? (Select 3)

Select one or more of the following:

  • Multiple currencies must be enabled prior to establishing conversion rates between currencies.

  • Translation must be configured for custom objects, tabs, fields, and picklist values.

  • Enabling multiple currencies will require feature activation. Feature activation can take several days to complete, and should be worked in to the project plan accordingly.

  • Advanced currency management with dated exchange rates is required.

Explanation

Question 35 of 36

1

Which functionality is available when enhanced lists are enabled? Choose 2

Select one or more of the following:

  • Create new records from a list view

  • Edit dependent picklists inline from a list view

  • Calculate the sum of a number field displayed in a list view

  • Edit multiple records directly from a list view

Explanation

Question 36 of 36

1

Which setting can a system administrator control in the salesforce user interface? (Choose three)

Select one or more of the following:

  • Enable enhanced list views

  • Enable hover details

  • Enable spell checker

  • Enable Chatter for specific users

  • Enable customizable recent items

Explanation

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