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Quiz on ASACertif4, created by aicha sassi on 28/03/2020.

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Question 1 of 29

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31) What are two considerations when configuring workflow rules? Choose 2 answers

Select one or more of the following:

  • A. Rules can be evaluated when records are created or edited.

  • B. Rules must be deactivated before using the Data Import Wizard.

  • C. Rule actions can take place Immediately or can be time based.

  • D. All existing records are evaluated when a new rule is activated.

Explanation

Question 2 of 29

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32) How can an administrator allow all internal users to view a dashboard as a Sales Manager within a sales region?

Select one or more of the following:

  • A. Create a dashboard to run as a specified user.

  • B. Create a dashboard for all opportunities in the region.

  • C. Create a dashboard with multiple components.

  • D. Create a dashboard to run as the logged -In user.

Explanation

Question 3 of 29

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33) An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished?
Choose 2 answers

Select one or more of the following:

  • A. Assign a permission set to all users.

  • B. Assign all users to a custom profile.

  • C. Enable the Marketing User checkbox.

  • D. Modify the Marketing User profile.

Explanation

Question 4 of 29

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34) Universal Containers has made a decision to switch monthly sales performance reviews to quarterly sales reviews. Which feature of Collaborative Forecasts allows a System Administrator to ensure that Salesforce Collaborative Forecasting matches the company's new quarterly sales performance review?

Select one or more of the following:

  • A. Enable Forecast Rollups

  • B. Configure Default Forecast Display

  • C. Enable Forecast Adjustments

  • D. Configure Forecast Types

Explanation

Question 5 of 29

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35) Which set of standard objects are children of the Account object in a many -to -one relationship?

Select one or more of the following:

  • A. Contact, Email, and Case

  • B. Opportunity, Quote, and Contact

  • C. Email, Quote, and Opportunity

  • D. Opportunity, Contact, and Case

Explanation

Question 6 of 29

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36) Universal Containers has activated Web -to -Case on their corporate website. IT configured Auto -Response to thank the customer for logging the case and activated Assignment Rules based on the state (USA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West. Customer Cases that do not meet the existing criteria should be assigned to Queue - World. Which solution will satisfy this requirement?

Select one or more of the following:

  • A. In Case Support Settings, change Default Case Owner to Queue - World.

  • B. Using a Trigger, change the owner of Cases outside the US to Queue - World.

  • C. Using a Workflow Rule, change the owner of new Cases outside the US to Queue - World.

  • D. In an Active Case Flow, change the name of the Queue to World.

Explanation

Question 7 of 29

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37) Universal Containers needs to upload 1 million new Account records to Salesforce. What should the Administrator recommend to perform this data upload?

Select one or more of the following:

  • A. Use an AppExchange app.

  • B. Use the Data Import Wizard. Calculator

  • C. Use the Data Loader.

  • D. Contact Salesforce.

Explanation

Question 8 of 29

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38) The sales users at Universal Containers need to view their open Opportunities grouped by Stage, and as a source report on a dashboard component. Which report format should the System Administrator use to fulfill these requirements?

Select one or more of the following:

  • A. Matrix

  • B. Joined

  • C. Tabular

  • D. Summary

Explanation

Question 9 of 29

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39) A new custom object called Manufacturers has been created for Universal Containers. Where should a System Administrator adjust how the object appears when it is found in the global search?

Select one or more of the following:

  • A. Global Search, Manufacturers, and Global Search Layouts

  • B. Object Manager, Manufacturers, and Page Layouts

  • C. Global Search, Manufacturers, and Search Layouts

  • D. Object Manager, Manufacturers, and Search Layouts

Explanation

Question 10 of 29

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40) Which two types of record access should an administrator grant through sharing rules? Choose 2 answers

Select one or more of the following:

  • A. Read/Write/Delete

  • B. Read/Write

  • C. Read Only

  • D. E Read/Write/Transfer

Explanation

Question 11 of 29

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41) Which two types of records can be transferred from one user to another user during a mass transfer of account records?
Choose 2 answers

Select one or more of the following:

  • A. Closed activities

  • B. Open cases

  • C. Closed cases

  • D. Related custom object records

Explanation

Question 12 of 29

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43) What are two valid assignee options when configuring Case Assignment Rules? Choose 2 answers

Select one or more of the following:

  • A. Public Group

  • B. Queue

  • C. User Calculator

  • D. Case Team

Explanation

Question 13 of 29

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44) A Universal Containers (UC) Administrator has created a new Lightning record page for the Sales team to display a report chart embedded on the Account page. There are no Record Types for Account at this time. Which step should the Administrator take to make this page the default view of the UC app for the Sales team without impacting the Support team?

Select one or more of the following:

  • A. Make the page the default object record page for the UC app for the Sales profile.

  • B. Create an Account Record Type and make the page the default object record page.

  • C. Make the page the org default.

  • D. Make the page the default object record page for the UC app.

Explanation

Question 14 of 29

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45) Universal Containers has purchased 25 new Salesforce licenses. How many users can a System Administrator create at the same time on the Add Multiple Users page?

Select one or more of the following:

  • A. A maximum of 10 users.

  • B. An unlimited number of users.

  • C. A maximum of 5 users.

  • D. A maximum of 25 users

Explanation

Question 15 of 29

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46) What are two Validation Rule Fields? Choose 2 answers

Select one or more of the following:

  • A. Error Condition Formula

  • B. Active Date

  • C. Error Message

  • D. Owner

Explanation

Question 16 of 29

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47) The Universal Containers Administrator is editing the page layout for a new custom object when a text area field is inadvertently deleted from the page layout. What are three methods for restoring the field to the page layout?
Choose 3 answers

Select one or more of the following:

  • A. Click the Undo button or the Cancel button.

  • B. Restore from the recycle bin within 15 days.

  • C. From the Fields palette, drag the field into the same position.

  • D. Clone the layout from a different profile and use Save As.

  • E. Restore original page layout from a sandbox.

Explanation

Question 17 of 29

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48) Universal Containers has a small group of users on Lightning Experience. Selected report folders are shared with these users. How can the System Administrator prevent these users from customizing the information in the reports?

Select one or more of the following:

  • A. Modify Field Level Security.

  • B. Use Custom Report Types.

  • C. Run the report as a specified user.

  • D. Lock report filters.

Explanation

Question 18 of 29

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49) Which two statements are correct regarding an approval process? Choose 2 answers

Select one or more of the following:

  • A. A delegated approver can reassign approval requests.

  • B. The approval history related list can be used to track the process.

  • C. An assignment rule defines the approver for each process step.

  • D. An approval action defines the result of record approval or rejection.

Explanation

Question 19 of 29

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50) What are two considerations when configuring the lead conversion process? Choose 2 answers

Select one or more of the following:

  • A. Custom lead fields can be mapped to account, contact, and opportunity fields.

  • B. Standard lead fields are automatically converted to account, contact, and opportunity fields.

  • C. custom lead fields can be mapped to custom object fields.

  • D. Roll -up summary lead fields can be mapped to custom contact fields.

Explanation

Question 20 of 29

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51) Which two ways allow a sales user to relate an opportunity to a campaign? Choose 2 answers

Select one or more of the following:

  • A. Use the campaign hierarchy related list on the opportunity.

  • B. Use the campaign influence related list on the opportunity.

  • C. Select the campaign record type when creating the opportunity.

  • D. Select the primary campaign source for the opportunity.

Explanation

Question 21 of 29

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52) Which two feature licenses can be assigned to a user record in Salesforce? Choose 2 answers

Select one or more of the following:

  • A. Console User

  • B. Knowledge User

  • C. Opportunity User

  • D. Service Cloud User

Explanation

Question 22 of 29

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53) How can an administrator capture custom lead data on the converted contact when converting a lead?

Select one or more of the following:

  • A. Map custom lead fields to standard contact fields.

  • B. Use the data loader to move the custom lead data.

  • C. Use the lead conversion wizard to select the fields.

  • D. Map custom lead fields to custom contact fields.

Explanation

Question 23 of 29

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54) Which three types of customization can be done on Activities (tasks and events)? Choose 3 answers

Select one or more of the following:

  • A. Assignment Rules

  • B. Workflow Rules

  • C. Validation Rules

  • D. Custom Fields

  • E. Field Tracking

Explanation

Question 24 of 29

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55) The support group at Universal Containers wants agents to capture different Information for product support and Inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements?
Choose 3 answers Calculator

Select one or more of the following:

  • A. Support processes

  • B. Permission sets

  • C. Field -level security

  • D. Page layouts

  • E. Record types

Explanation

Question 25 of 29

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56) What are three considerations when a user is importing data via Data Loader? Choose 3 answers

Select one or more of the following:

  • A. Importing data into checkbox fields allows for the use of TRUE/FALSE.

  • B. Field -Level Security access determines which fields will be visible.

  • C. Unrestricted picklists, a new picklist value will be applied but will not be added to the picklist.

  • D. Validation rules do not execute when importing data.

  • E. Restricted picklists, a new picklist value will be Ignored and the default value applied.

Explanation

Question 26 of 29

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57) What are two valid use cases for Salesforce Communities? Choose 2 answers

Select one or more of the following:

  • A. External customers can gain full user rights to Salesforce.

  • B. External customers can track their purchases and open support cases.

  • C. External partners can track the status of joint Opportunities.

  • D. Internal users can replicate Salesforce automation without licenses fees.

Explanation

Question 27 of 29

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58) Which two statements about products and price books are true? Choose 2 answers

Select one or more of the following:

  • A. Price books that contain assets cannot contain products.

  • B. Products without a price are automatically added to the standard price book.

  • C. The standard and list price for a product can be listed in multiple currencies.

  • D. A product can have a different list price in different price books.

Explanation

Question 28 of 29

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59) What does campaign Influence allow a user to do?

Select one or more of the following:

  • A. Report on the campaigns that have contributed to an opportunity.

  • B. View the entire campaign hierarchy.

  • C. Adjust the percentage of influence each campaign has on an opportunity.

  • D. Summarize campaign member statistics on a campaign.

Explanation

Question 29 of 29

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60) In which two places should cases be assigned when case assignment rules are being set up?
Choose 2 answers

Select one or more of the following:

  • A. User

  • B. Contact

  • C. Profile

  • D. Queue

Explanation

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