carol lyn
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Quiz on Untitled_1, created by carol lyn on 22/09/2013.

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carol lyn
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Question 1 of 4

1

_______________is defined as getting work done through others.

Select one of the following:

  • Management

  • Planning

  • Organizing

  • Strategizing

  • Controlling

Explanation

Question 2 of 4

1

When Ruth was hired to be the second-in command at Graham Mailing Services, she was told that her job was to deal with the employees to make sure they got the mailing done to the customers' specifications. She was not instructed on how to run machines or in any other technical area because her was a job in:

Select one of the following:

  • marketing

  • relationship control

  • management

  • customer service

  • strategizing

Explanation

Question 3 of 4

1

A manager striving to improve organizational ______is accomplishing tasks that help achieve organizational objectives.

Select one of the following:

  • efficiency

  • effectiveness

  • functionality

  • synergy

  • productivity

Explanation

Question 4 of 4

1

A manager striving to improve organizational ______is accomplishing tasks that help achieve organizational objectives.

Select one of the following:

  • efficiency

  • effectiveness

  • functionality

  • synergy

  • productivity

Explanation

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