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Quiz on Basic Security Guard Course, created by MGChute on 13/08/2015.

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Basic Security Guard Course

Question 1 of 86

1

Which of the following would NOT be a code of conduct violation.

Select one of the following:

  • Failing to comply with all Municipal and Federal statutes.

  • Using profane, abusive and insulting language.

  • Being rude to a member of the public.

  • Attending work with a wrinkled shirt.

Explanation

Question 2 of 86

1

A Security Guard can also be referred to as a Security Officer.

Select one of the following:

  • True

  • False

Explanation

Question 3 of 86

1

Anyone can file a complaint against a Security Guard.

Select one of the following:

  • True

  • False

Explanation

Question 4 of 86

1

Under the Private Security and Investigative Services Act a Security license is valid for...

Select one of the following:

  • 1 year

  • 2 years

  • 5 years

  • No expiry date

Explanation

Question 5 of 86

1

Under the Private Security and Investigative Services Act which of the following would NOT make a person eligible in obtaining a Security Guard license.

Select one of the following:

  • Having a previous Criminal Record for Assault with a weapon under the Criminal Code of Canada.

  • Having more than three speeding offenses within one year under the Highway Traffic Act.

  • Being 18 years of age.

  • Legally being allowed to work in Canada.

Explanation

Question 6 of 86

1

Which of the following professions would NOT be exempt under the Private Security and Investigative Services Act?

Select one of the following:

  • Lawyers

  • Locksmiths

  • Bodyguards

  • Armored Car Services

Explanation

Question 7 of 86

1

What does P.S.I.S.A. stand for?

Select one of the following:

  • Professional Security and Investigative Services Act

  • Personal Security and Investigative Services Act

  • Private Security and Investigative Services Act

  • None of the above

Explanation

Question 8 of 86

1

As a Security Guard while patrolling a property you notice a black wallet in the snow. You decide to check the wallet for I.D. and find none. You notice a $20 bill locked away in a hidden compartment. You decide to take the money and buy coffee for the staff because it was obvious you would never find the owner. What could be a possible result?

Select one of the following:

  • Getting fired.

  • Getting charged with a Code of Conduct violation under the Private Security and Investigative Services Act.

  • Charged with a criminal offense.

  • All of the above.

Explanation

Question 9 of 86

1

Which of the following statements are true?

Select one of the following:

  • As Security Guard having a Security license is a privilege.

  • As a Security Guard having a Security license is a right as long as you are over the age of 18.

  • Unlike the police, a Security Guard's conduct is not that important as long as no laws are being broken.

  • None of the above.

Explanation

Question 10 of 86

1

Which of the following statements is true when solving problems?

Select one of the following:

  • Identify the problem, find any solution that is available, take action using that solution.

  • You should not be looking for problems unless they are obvious.

  • Identify the problem, find possible solutions, take action using the best solution, evaluate all possible solutions.

  • Sometimes if you ignore a minor problem it will work itself out.

Explanation

Question 11 of 86

1

Which of the following is NOT an important quality for a Security Guard?

Select one of the following:

  • Having good communication skills.

  • Being sensitive to the needs of other cultures.

  • The ability to problem solve.

  • Being able to run long distances.

Explanation

Question 12 of 86

1

Which of the following would be a duty you would perform while working as a Loss Prevention Specialist?

Select one of the following:

  • Wearing a uniform and patrolling a shopping mall.

  • Conducting a mobile surveillance in a residential neighborhood.

  • Conducting background investigations into the newly hired staff.

  • An undercover Security Guard working in retail stores who detects theft and fraud.

Explanation

Question 13 of 86

1

Which of the following is a FALSE statement?

Select one of the following:

  • A Security Guard's job can be physically demanding.

  • When working as a Security Guard it is important to keep in good physical shape.

  • You are required to meet a minimum standard of physical fitness before being granted a Security License.

  • As a Security Guard you may be required to take tasks that are physically demanding.

Explanation

Question 14 of 86

1

Ontario law defines a Security Guard as a person who...

Select one of the following:

  • Works for money to guard or patrol to protect people and property.

  • Works for money as an arm of law enforcement.

  • Works for money to observe and report to police any criminal activity.

  • Works for money to protect members of the public.

Explanation

Question 15 of 86

1

When dealing with unknown individuals, a Security Guard has little or no knowledge of the person's history. What dangers could a Security Guard face when dealing with an unknown individual?

Select one of the following:

  • The individual could have a weapon.

  • The individual could have a contagious disease.

  • The individual could have a violent past.

  • All of the above.

Explanation

Question 16 of 86

1

Which of the following jobs could you NOT perform as a licensed Security Guard?

Select one of the following:

  • Loss Prevention Specialist

  • Mobile Security patrol

  • Bouncer

  • Bailiff

Explanation

Question 17 of 86

1

A Security Guard must be knowledgeable of the eight basic elements of a site safety program, Which of the following would NOT be included as one of the eight basic elements?

Select one of the following:

  • Company safety policy.

  • Door opening procedure policy.

  • Safety training.

  • Safety rules.

Explanation

Question 18 of 86

1

When working as a Security Guard you may find yourself in an unavoidable confrontation. In this situation a Security Guard should...

Select one of the following:

  • Consider their own safety first.

  • Consider the safety of the individual they are dealing with.

  • First assess the situation to see if any laws are being broken.

  • None of the above.

Explanation

Question 19 of 86

1

The best way for you to get a crowd under control is to...

Select one of the following:

  • Become friendly with the main trouble makers.

  • Agree with their cause so they trust you.

  • Let them know that this is just a part time job for you and as far as you're concerned if trouble starts you won't get involved.

  • Avoid any conversation with anyone.

Explanation

Question 20 of 86

1

A crowd that is exhibiting sympathy for or against authority or for a political cause is called...

Select one of the following:

  • A riot.

  • A demonstration.

  • A rave.

  • None of the above.

Explanation

Question 21 of 86

1

Which of the following would be a likely place for a crowd to get out of control?

Select one of the following:

  • A hockey game.

  • A rock concert.

  • A protest rally.

  • All of the above.

Explanation

Question 22 of 86

1

Are Security Guards or Private Investigators allowed to locate persons who are in the Witness Protection Program?

Select one of the following:

  • Yes

  • No

Explanation

Question 23 of 86

1

Security Guards are only allowed to enforce the Highway Traffic Act on Private Property only.

Select one of the following:

  • True

  • False

Explanation

Question 24 of 86

1

The purpose of surveillance is to...

Select one of the following:

  • Gather evidence.

  • Observe an individual's actions.

  • For the purpose of identifying associates.

  • All of the above.

Explanation

Question 25 of 86

1

The best way to deal with a crowd is to...

Select one of the following:

  • Approach the quietest member of the crowd and discuss your concerns.

  • Arrest the most vocal person in the crowd to remove them.

  • Threaten the crowd with use of force if they do not retreat.

  • Approach the most vocal member of the crowd and discuss your concerns.

Explanation

Question 26 of 86

1

A visitor log would be used for which of the following?

Select one of the following:

  • Recording visitor entries and exits on the property.

  • To record information passed on from a previous shift.

  • To keep track of patterns of entry on the property to determine suspicious activity.

  • All of the above.

Explanation

Question 27 of 86

1

When dealing with crowd you should never engage in an argument with anyone unless they start making unnecessary and rude comments towards you.

Select one of the following:

  • True

  • False

Explanation

Question 28 of 86

1

What is a possible consequence when conducting surveillance in a residential area during daylight hours?

Select one of the following:

  • Police being called.

  • The "target" you are watching notices you.

  • Residents in the area approach you.

  • All of the above.

Explanation

Question 29 of 86

1

As a Security Guard it is OK to leave spaces in your duty notebook in case you need to add something later.

Select one of the following:

  • True

  • False

Explanation

Question 30 of 86

1

When starting your shift as a Security Guard which of the following is NOT something you would enter in your duty notebook before going out on patrol?

Select one of the following:

  • The start and end time of your shift.

  • Date

  • Weather conditions.

  • Road conditions.

  • What your partner is wearing.

Explanation

Question 31 of 86

1

Which of the following is NOT a true statement?

Select one of the following:

  • A good report has clarity of thought.

  • A good report is complete and self-explanatory.

  • A good report can be based on opinion.

  • A good report is accurate.

Explanation

Question 32 of 86

1

As a Security Guard the purpose of your notebook is to...

Select one of the following:

  • Keep personal information you do not want others to know about.

  • Maintain an accurate daily record of events while on shift.

  • Keep intel on suspects you come in contact with.

  • The law requires you to carry a notebook at all times.

Explanation

Question 33 of 86

1

Best practices dictate that you write your notebook and reports with...

Select one of the following:

  • Pencil

  • Blue pen

  • Black pen

  • Red pen

Explanation

Question 34 of 86

1

If a Security Guard keeps accurate and concise notes this will show...

Select one of the following:

  • That the Security Guard is ready to be promoted.

  • That the Security Guard is professional.

  • That the Security Guard has taken a notebook-taking course.

  • That the Security Guard is in the wrong profession.

Explanation

Question 35 of 86

1

If you make a mistake in your notebook you should...

Select one of the following:

  • Throw it away.

  • Draw a line through the mistake and initial it.

  • Scribble it out with a red pen.

  • None of the above.

Explanation

Question 36 of 86

1

It is OK to remove a page from your duty notebook providing it has nothing to do with the case before the court.

Select one of the following:

  • True

  • False

Explanation

Question 37 of 86

1

Which of the following statements below is FALSE. Once Occupational Health and Safety authorities have been notified of unsafe work they are obligated to ensure no other worker assigned to perform the work unless...

Select one of the following:

  • The supervisor is satisfied in his mind that the work is safe to continue.

  • The worker assigned is not exposed to imminent danger.

  • There is a procedure in place to refuse work.

  • The imminent danger has been eliminated.

Explanation

Question 38 of 86

1

Which of the following would be examples of hazards in the workplace?

Select one of the following:

  • Poor lighting in offices.

  • Cold weather for workers working outside.

  • Equipment stored in an active hallway.

  • All of the above.

Explanation

Question 39 of 86

1

MSDS stands for Material Safety Data Sheets.

Select one of the following:

  • True

  • False

Explanation

Question 40 of 86

1

WHMIS Class "A" includes...

Select one of the following:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Compressible gas.

Explanation

Question 41 of 86

1

WHMIS Class "C" includes...

Select one of the following:

  • Poisonous and infectious materials.

  • Flammable and combustible liquids.

  • Compressible gas.

  • Oxidizing material.

Explanation

Question 42 of 86

1

WHMIS Class "F" includes...

Select one of the following:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Dangerously reactive material.

Explanation

Question 43 of 86

1

WHMIS Class "E" includes...

Select one of the following:

  • Poisonous and infectious material.

  • Corrosive material.

  • Compressible gas.

  • Oxidizing material.

Explanation

Question 44 of 86

1

Workers in Ontario can NOT refuse work which they believe places them in imminent danger, they must first tell a supervisor.

Select one of the following:

  • True

  • False

Explanation

Question 45 of 86

1

What does the acronym (WHMIS) stand for?

Select one of the following:

  • Workplace Hazardous Materials International System

  • Workplace Hazardous Materials Information System

  • Workplace Hazardous Metals Information System

  • Workplace Hazardous Materials Information Services

Explanation

Question 46 of 86

1

After receiving a supervisor's report about unsafe work- a worker who still believes the work is unsafe can file a complaint with...

Select one of the following:

  • The Dangerous Workplace Board.

  • The local Police Agency.

  • Workers Compensation Board.

  • Workplace Health and Safety.

Explanation

Question 47 of 86

1

When on your patrols in an office building as a Security Guard, if you were to notice smoke you should FIRST...

Select one of the following:

  • Call the fire department.

  • Pull the closest fire alarm.

  • First determine the origin of the smoke before contacting anyone.

  • Start evacuation procedures.

Explanation

Question 48 of 86

1

A Type "B" Fire Extinguisher is used for...

Select one of the following:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explanation

Question 49 of 86

1

It is not necessary for a Security Guard to know emergency procedures as long as he has access to the Emergency Management Plan.

Select one of the following:

  • True

  • False

Explanation

Question 50 of 86

1

A Type "C" fire extinguisher is used for...

Select one of the following:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explanation

Question 51 of 86

1

When using a fire extinguisher you should think P.A.S.S. which is short for...

Select one of the following:

  • Pull, Aim, Squeeze, Sweep

  • Pull, Arm, Squeeze, Sweep

  • Push, Arm, Squeeze, Sweep

  • None of the above

Explanation

Question 52 of 86

1

A Type "A" fire extinguisher is used for...

Select one of the following:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explanation

Question 53 of 86

1

On your patrols in an office tower as a Security Guard you come across a suspicious package in the hallway. Which of the following should you do?

Select one of the following:

  • Call the police immediately from your cell phone.

  • Open the package to see if there is any indication who the owner is.

  • Begin evacuating the office tower.

  • Refer to your emergency management plan and use a land line to call emergency services.

Explanation

Question 54 of 86

1

In the Criminal Code of Canada a serious criminal offense is called a...

Select one of the following:

  • Provincial offense

  • Indictable offense

  • Summary conviction offense

  • Hybrid offense

Explanation

Question 55 of 86

1

The highest court in Canada is called...

Select one of the following:

  • Court of Queen's Bench

  • Superior Court of Canada

  • Supreme Court of Canada

  • Ontario Court of Appeal

Explanation

Question 56 of 86

1

Laws are divided into two parts. These are public and private laws.

Select one of the following:

  • True

  • False

Explanation

Question 57 of 86

1

Which of the following courts would criminal offenses NOT be heard in.

Select one of the following:

  • Youth Court

  • Provincial Court

  • Superior Court

  • Small Claims Court

Explanation

Question 58 of 86

1

Criminal law in Canada is...

Select one of the following:

  • Provincial

  • Municipal

  • International

  • Federal

Explanation

Question 59 of 86

1

A jury in a civil trial has...

Select one of the following:

  • 15 members

  • 6 members

  • 12 members

  • 9 members

Explanation

Question 60 of 86

1

In a criminal trial a jury consists of...

Select one of the following:

  • 9 members

  • 6 members

  • 7 members

  • 12 members

Explanation

Question 61 of 86

1

In the Criminal Code of Canada a minor offense is called an...

Select one of the following:

  • Indictable offense

  • Hybrid offense

  • Provincial offense

  • Summary conviction offense

Explanation

Question 62 of 86

1

A person or business who sues another person or business is called...

Select one of the following:

  • The Plaintiff

  • The Defendant

  • The Victim

  • The Accused

Explanation

Question 63 of 86

1

Criminal offenses are divided into two categories. They are:

Select one of the following:

  • Indictable, Summary

  • Municipal, Provincial

  • Federal, Provincial

  • None of the above.

Explanation

Question 64 of 86

1

Which of the following is NOT a true statement.

Select one of the following:

  • PIPEDA applies to organizations and their employees who collect and store personal and sensitive information.

  • PIPEDA requires organizations to establish personal information policies.

  • PIPEDA requires organizations to collect information with consent.

  • PIPEDA monitors business policies involving foreign information.

Explanation

Question 65 of 86

1

What does (PIPEDA) stand for?

Select one of the following:

  • Personal Information Protection and Electronic Documents Act

  • Protection of Personal Information and Electrical Documents Act

  • Preparation of Information and Electrical Documents Act

  • Personal Protection Information and Electrical Documents Act

Explanation

Question 66 of 86

1

Under the Liquor License Act what age can a person legally consume alcoholic beverages in Ontario?

Select one of the following:

  • 17 years with parental permission

  • 18 years

  • 19 years

  • 21 years

Explanation

Question 67 of 86

1

Any organization can use without permission of the person any information if it is used for an emergency that threatens the life, health, or security of any person.

Select one of the following:

  • True

  • False

Explanation

Question 68 of 86

1

Under Canadian law, the more serious offenses are classified as:

Select one of the following:

  • dual procedure offenses

  • summary conviction offenses

  • indictable offenses

  • felony offenses

Explanation

Question 69 of 86

1

PIPEDA is ___________ law.

Select one of the following:

  • Provincial

  • International

  • Municipal

  • Federal

Explanation

Question 70 of 86

1

Taking the time to explain to people why certain rules are in place, give them directions or answer other questions they may have about matters unrelated to security are examples of...

Select one of the following:

  • ...activities that should be avoided because they distract a security guard from his or her job.

  • ...the best way to pass time on a shift when there is nothing happening.

  • ...a security guard's primary responsibility.

  • ...tasks best left to trained customer service representatives.

  • ...ways for a security guard to provide good customer service while carrying out his or her other responsibilities.

Explanation

Question 71 of 86

1

A security guard is called to the scene of a couple (not employees) arguing in a common area of a public access building that the guard is tasked to patrol. The couple is yelling and swearing, waving their arms and pointing at each other but no physical contact or verbal threats have occurred. Attempts by other employees and passerby to separate the couple have failed. Your best course of action is:

Select one of the following:

  • Immediately contact the police, observe them from a distance but do not intervene as the Public's safety is more important than this disturbance.

  • Stay at a safe distance in an interview stance in order to be seen, use tactical communication skills to attempt to de-escalate the situation, then inform the couple to leave the property if they have no business there.

  • Physically separate the couple, using force if necessary as they are causing a breach of the peace, then physically escort the two off the property.

  • Detain both after separating them, prevent them from leaving until police arrive in the event a Criminal offense has occurred.

Explanation

Question 72 of 86

1

Which of the following is a FALSE statement?

Select one of the following:

  • Having bias will limit your credibility.

  • Opinions can make you appear judgmental

  • Opinions are an important addition to an incident report

  • Having bias can cause an incident to escalate

Explanation

Question 73 of 86

1

The main goal for effective communication is to accurately send your message to another person and that person will clearly understand it.

Select one of the following:

  • True

  • False

Explanation

Question 74 of 86

1

A closed question usually ends in "yes" or "no".

Select one of the following:

  • True

  • False

Explanation

Question 75 of 86

1

Tactical communication is a reasonable option instead of using physical force.

Select one of the following:

  • True

  • False

Explanation

Question 76 of 86

1

When dealing with an individual from another culture it is best that you take time to understand the person better to avoid escalating the situation.

Select one of the following:

  • True

  • False

Explanation

Question 77 of 86

1

A person applying for an apartment who is turned down because of his perceived cultural habit would be protected under the Human Rights Code.

Select one of the following:

  • True

  • False

Explanation

Question 78 of 86

1

Which of the following would NOT be considered harassment under the definition.

Select one of the following:

  • Calling an old girl friend and hanging up.

  • Making rude comments to an employee when you know it makes them feel uncomfortable.

  • Making sexually suggestive remarks to a fellow worker.

  • Having a conversation with a fellow worker over lunch/

Explanation

Question 79 of 86

1

The Human Rights Code is...

Select one of the following:

  • Provincial law

  • Federal law

  • Municipal law

  • International law

Explanation

Question 80 of 86

1

Which of the following statements would be a good example of stereotyping?

Select one of the following:

  • All lemons are yellow.

  • People that speed could possibly cause an accident.

  • Most new immigrants to Canada speak very little English.

  • None of the above.

Explanation

Question 81 of 86

1

The Human Rights Code is administered by...

Select one of the following:

  • the Human Rights Tribunal

  • the Human Rights Commission

  • the National Association of Human Rights

  • No one administers the Human Rights Code.

Explanation

Question 82 of 86

1

Section 494(1) of the Criminal Code allows anyone to make an arrest found committing...

Select one of the following:

  • a summary conviction offense

  • a provincial offense

  • an indictable offense

  • None of the above.

Explanation

Question 83 of 86

1

Section 494 (3) of the Criminal Code requires anyone, other than a peace office making a lawful arrest without warrant, to forthwith deliver that person to a peace officer.

Select one of the following:

  • True

  • False

Explanation

Question 84 of 86

1

A property owner, occupier or an agent of a property owner or occupier may arrest any person whom he finds committing a criminal offense.

Select one of the following:

  • True

  • False

Explanation

Question 85 of 86

1

Which of the following may be considered excessive use of force?

Select one of the following:

  • Handcuffing an individual after making a lawful arrest.

  • Placing an individual in a wrist lock after making a lawful arrest and the individual is resisting.

  • A man is refusing to drop a tire iron while walking towards you and you strike him with your hand.

  • You smack a man you placed in custody because he is not moving fast enough.

Explanation

Question 86 of 86

1

You are a citizen standing outside a variety store when the door flies open and a male being chased by who you know to be the owner. The owner is yelling "stop thief". Would Section 494 (1) (i) (ii) allow you to legally assist the owner in making a lawful arrest?

Select one of the following:

  • Yes

  • No

Explanation

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