IGCSE Business. - Motivation in the workplace

6

If a business has a well ❌ workforce, it will perform better. People will be happier, the working environment will be more ❌ and productivity will be higher. Therefore business ❌ are likely to be higher.
Having a motivated work force makes it easier to attract new employees, ❌ existing employees and means that ❌ is good as well motivated employees work ❌.

motivated

agreeable

profits

retain

productivity

harder

1

Businesses can CHANGE the motivation of workers because they have the opportunity to provide for a number of human needs. These needs can be physiological, social or in relation to safety and security.

❌ ^-

3

Businesses often organise their workers into teams. This is because........

Select 3 correct responses

5

( Psychologist, gardener ) Frederick Herzberg discovered in the ( 1960's, 1980's ) that certain factors at work would help give employees job satisfaction. He called these ( MOTIVATORS., ENERGISERS ) He also found that other factors cold leave workers dissatisfied. He called these ( HYGIENE, unhappiness ) FACTORS.

HERZBERG said that businesses must find ways of giving workers ( job satisfaction., increased happiness )

❌ ^-

4

In 1943 Psychologist Abraham Maslow recognised the needs of employees and arranged them into a hierarchy, showing that some needs are more important than others. There are 5 levels and A person will start at the bottom of the hierarchy and will seek to satisfy each need in order. Once the first ‘physiological’ need is satisfied it no longer acts as a motivator.
Which of the following are not part of Maslow's Hierarchy of Needs?
(See image)

5

Moving staff up a Maslow level is motivational

Match the need to the workplace implication - drag to the orange point

physiological

safety

belonging

esteem

self-actualisation

8

( Frederick, John ) Winslow Taylor (1856 – 1917) put forward the idea that workers are motivated mainly by pay. His Theory of ( Scientific Management, Needs Management ) argued the following:
Workers do not naturally enjoy work and so need close supervision and ( control, rewards )
Therefore managers should break down production into a series of small tasks
Workers should then be given appropriate ( training, beatings ) and tools so they can work as efficiently as possible on one set task.
Workers are then paid according to the number of items they produce in a set period of time- ( piece-rate, numbers ) pay.
As a result workers are encouraged to work hard and maximise their ( productivity, enjoyment ).

However workers soon came to dislike Taylor's approach as they were only given ( boring, exciting ), repetitive tasks to carry out and were being treated little better than human ( machines., utensils )

❌ ^-

3

There are three factors that can motivate employees

Select the correct three

5

TIME RATES
Workers are paid according to the amount of time they spend at work. This is called a ( TIME RATE, salary ). It is common and involves paying workers so much per hour or per week. A workers overall pay is called ( gross, single ) pay - it is what they get paid ( minus, plus ) deductions, which include:
Income tax
national ( insurance, income ) contributions
pension contributions
Union ( membership, activity ) fees (where workers are members)

5

Match the definitions

renumration

timerate

gross pay

net pay

overtime

1

Some workers are paid according to how much they produce.
eg: numbers of boxed packed for distribution or weight of grapes picked.
This is called ..........

❌ ^-

4

Other ways to motivate employees include: .......
Select the 4 correct responses

3

IGCSE Business Quiz on motivation in the workplace. Useful images sometimes contain the answers.

IGCSE Business. - Motivation in the workplace

Businesses can CHANGE the motivation of workers because they have the opportunity to provide for a number of human needs. These needs can be physiological, social or in relation to safety and security.

Businesses often organise their workers into teams. This is because........ Select 3 correct responses

Moving staff up a Maslow level is motivational Match the need to the workplace implication - drag to the orange point

There are three factors that can motivate employees Select the correct three

Match the definitions

Some workers are paid according to how much they produce. eg: numbers of boxed packed for distribution or weight of grapes picked. This is called ..........

Other ways to motivate employees include: ....... Select the 4 correct responses

Complete the diagram by selecting the missing FRINGE BENEFITS that employees sometimes use to motivate employees Read the others too!............

Businesses often organise their workers into teams. This is because........

Select 3 correct responses

Moving staff up a Maslow level is motivational

Match the need to the workplace implication - drag to the orange point

There are three factors that can motivate employees

Select the correct three

Some workers are paid according to how much they produce.
eg: numbers of boxed packed for distribution or weight of grapes picked.
This is called ..........

Other ways to motivate employees include: .......
Select the 4 correct responses

Complete the diagram by selecting the missing FRINGE BENEFITS that employees sometimes use to motivate employees

Read the others too!............