Noily Andrea Zab
Quiz by , created more than 1 year ago

Business correspondence test

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Noily Andrea Zab
Created by Noily Andrea Zab over 8 years ago
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Business correspondence test

Question 1 of 15

1

communication through exchange of letters in known as correspondence

Select one of the following:

  • True
  • False

Explanation

Question 2 of 15

1

According to Hanson, “Business letter is the process of accomplishing a business transaction in written form.”

Select one of the following:

  • True
  • False

Explanation

Question 3 of 15

1

Everyone is Mr., Mrs., Miss, or Ms. even though they are architects, engineers, etc. is a Signature

Select one of the following:

  • True
  • False

Explanation

Question 4 of 15

1

The letter head is the first part of the business letter.It includes all of some of the information bellow:

Select one of the following:

  • True
  • False

Explanation

Question 5 of 15

1

The date is written to 20 spaces from the upper edge of the paper, or 2 lines bellow the letterhead.

Select one of the following:

  • True
  • False

Explanation

Question 6 of 15

1

The Inside Address is placed two to ten lines below the date

Select one of the following:

  • True
  • False

Explanation

Question 7 of 15

1

-Use commonly understood words and phrases
-Avoid humour, jargon, idioms, slang
-Consider decision-making style of recipient's culture
Is about the culture ?

Select one of the following:

  • True
  • False

Explanation

Question 8 of 15

1

Dear Mr.Smith: is a example about the signature

Select one of the following:

  • True
  • False

Explanation

Question 9 of 15

1

The message should be short, clear, easy to read, polite, and grammatically correct.

Select one of the following:

  • True
  • False

Explanation

Question 10 of 15

1

Sometimes business letters are written to create and enhance goodwill.

Select one of the following:

  • True
  • False

Explanation

Question 11 of 15

1

Simplicity. Is a inner features of agood business letter.

Select one of the following:

  • True
  • False

Explanation

Question 12 of 15

1

The Inside Address shouldn't be identical to the one written in the envelope.

Select one of the following:

  • True
  • False

Explanation

Question 13 of 15

1

In the United States people use two periods -colon (:)after the salutation in the business correspondence and a comma (,) after the salutation in the personal correspondence.

Select one of the following:

  • True
  • False

Explanation

Question 14 of 15

1

It is necessary to have the signature machine typed because many signatures are partially or totally illegible.

Select one of the following:

  • True
  • False

Explanation

Question 15 of 15

1

if you are going to include a courtesy copy or “CC”,write it on the left side, two lines after the signature or any other annotation that comes before is a extra copies

Select one of the following:

  • True
  • False

Explanation