Chapter 3 Review

Question 1 of 21

1

A technician is troubleshooting a PC that will not boot. When the PC is powered on, it emits a series of beeps and indicates that the BIOS settings have changed and need to be reconfigured. The technician reconfigures the BIOS settings, saves them, and the computer boots. Later when the PC is powered off and back on again, the same error message appears, and all the BIOS changes are gone. What should the technician do to fix the problem?

Select one of the following:

Reseat the RAM
Replace the motherboard.
Upgrade the BIOS firmware
Replace the CMOS battery

Explanation

Question 2 of 21

1

What type of connector would be used to supply power to a PATA optical drive?

Select one of the following:

PS/2
AT
Berg
Molex

Explanation

Question 3 of 21

1

What is the best way to apply thermal compound when reseating a CPU?

Select one of the following:

Put a thick layer of thermal compound over the existing thermal compound before reseating the CPU.
Clean the CPU and the base of the heat sink with isopropyl alcohol before applying the thermal compound.
Scrape off the old thermal compound on the heat sink with a sharp knife and apply the thermal compound liberally/
Change the base of the heat sink before applying the thermal compound.
Use rubbing alcohol to clean the base of the heat sink before applying thermal compound.

Explanation

Question 4 of 21

1

A technician has assembled a new computer and must now configure the BIOS. At which point must a key be pressed to start the BIOS setup program?

Select one of the following:

After the POST, but before Windows starts to load
During the Windows load process
Before the computer is powered on
During the POST

Explanation

Question 5 of 21

1

A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a video subsystem problem. How does the POST indicate the error?

Select one of the following:

by issuing a number of beeps
by flashing the LED on the front of the computer case a number of times
by locking the keyboard
by placing an error message in the BIOS

Explanation

Question 6 of 21

1

You are monitoring a new technician who is installing a device driver on a Windows-based PC. The technician asks why the company requires the use of signed drivers. What would be the best response to give?

Select one of the following:

A signed driver has been approved by the company that created the device driver.
A signed driver has passed the lab test of Microsoft for quality and helps prevent a system from being compromised.
An unsigned driver can cause files to be fragmented as they are processed.
Signed drivers prevent physical damage to devices.

Explanation

Question 7 of 21

1

What is an important step when installing a second PATA hard drive in a computer?

Select one of the following:

Set the drive ID number with the correct jumper.
Ensure that pin one of the PATA data cable is correctly aligned with the connector.
Configure the BIOS settings to auto-detect the master drive.
Set the swap file size on the new drive.
All companies making devices for a Windows computer have to have Microsoft sign off on the new driver before it can be added to the operating system.

Explanation

Question 8 of 21

1

What number of disks is the required minimum to implement RAID 0?

Select one of the following:

2
1
3
4

Explanation

Question 9 of 21

1

A technician is assembling a new computer. Which two components are often easier to install before mounting the motherboard in the case? (Choose two.)

Select one or more of the following:

sound card
video card
CPU
NIC
memory

Explanation

Question 10 of 21

1

A technician is troubleshooting a computer that has a malfunctioning floppy drive. The technician observes that the floppy drive light remains lit constantly. What should the technician do to repair the problem?

Select one of the following:

Connect the data cable making sure that the colored stripe on the cable is aligned with pin 1 on the drive and the motherboard.
Remove the floppy drive via Add/Remove Hardware
Change the jumper setting to master for the floppy drive.
Replace the floppy drive.

Explanation

Question 11 of 21

1

A technician is installing additional memory in a computer. How can the technician guarantee that the memory is correctly aligned?

Select one of the following:

The label on the memory module should always face the CPU.
The arrows on the memory module should be aligned with the arrows on the motherboard slot.
A notch in the memory module should be aligned with a notch in the memory slot.
Memory slots are color coded, with one end red and one end blue

Explanation

Question 12 of 21

1

What is used to prevent the motherboard from touching metal portions of the computer case?

Select one of the following:

ZIF sockets
an I/O shield
thermal compound
standoffs

Explanation

Question 13 of 21

1

What is an advantage of using signed drivers?

Select one of the following:

They never need upgrading.
They are verified to be compatible with the operating system.
They are guaranteed by the manufacturer to work with any hardware.
They are guaranteed to work with all operating systems.
They are free of errors.

Explanation

Question 14 of 21

1

Where is the saved BIOS configuration data stored?

Select one of the following:

hard drive
cache
CMOS
RAM

Explanation

Question 15 of 21

1

Which statement describes the purpose of an I/O connector plate?

Select one of the following:

It makes the I/O ports of the motherboard available for connection in a variety of computer cases.
It provides multiple connections for SATA hard drives to connect to the motherboard.
It plugs into the motherboard and expands the number of available slots for adapter cards.
It connects the PCIe adapter slots used for video directly to the CPU for faster processing.

Explanation

Question 16 of 21

1

What are two examples of settings that can be changed in the CMOS settings? (Choose two.)

Select one or more of the following:

swap file size
boot order
enabling and disabling devices
device drivers
drive partition size

Explanation

Question 17 of 21

1

A technician discovers that the PS/2 mouse port is not working. The technician has several replacement mouse models available. What input port will the technician use to install the replacement mouse?

Select one of the following:

parallel
USB
FireWire
eSATA

Explanation

Question 18 of 21

1

What are three important considerations when installing a CPU on a motherboard? (Choose three.)

Select one or more of the following:

The CPU heat sink and fan assembly are correctly installed.
The CPU is correctly aligned and placed in the socket.
The CMOS EPROM battery is removed prior to installing the CPU.
Antistatic precautions are taken.
The CPU contacts are first cleaned with isopropyl alcohol.
Maximum insertion force is applied to the load lever so the CPU is locked in place.

Explanation

Question 19 of 21

1

A technician has been asked to install a second optical drive in a computer. The technician will need to configure the drive as slave. How can the technician accomplish this desired configuration?

Select one of the following:

Use jumpers on the drive to configure the drive as slave.
Use jumpers on the motherboard to configure the drive as slave.
List the drive as slave in the CMOS.
Connect the drive after the twist in the PATA cable.

Explanation

Question 20 of 21

1

A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error?

	Created by CoolUsername7 over 8 years ago

cisco it essentials 5.0 chapter 3 review

Chapter 3 Review

Chapter 3 Review

Question 1 of 21

Select one of the following:

Explanation

Question 2 of 21

What type of connector would be used to supply power to a PATA optical drive?

Select one of the following:

Explanation

Question 3 of 21

What is the best way to apply thermal compound when reseating a CPU?

Select one of the following:

Explanation

Question 4 of 21

A technician has assembled a new computer and must now configure the BIOS. At which point must a key be pressed to start the BIOS setup program?

Select one of the following:

Explanation

Question 5 of 21

A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a video subsystem problem. How does the POST indicate the error?

Select one of the following:

Explanation

Question 6 of 21

You are monitoring a new technician who is installing a device driver on a Windows-based PC. The technician asks why the company requires the use of signed drivers. What would be the best response to give?

Select one of the following:

Explanation

Question 7 of 21

What is an important step when installing a second PATA hard drive in a computer?

Select one of the following:

Explanation

Question 8 of 21

What number of disks is the required minimum to implement RAID 0?

Select one of the following:

Explanation

Question 9 of 21

A technician is assembling a new computer. Which two components are often easier to install before mounting the motherboard in the case? (Choose two.)

Select one or more of the following:

Explanation

Question 10 of 21

A technician is troubleshooting a computer that has a malfunctioning floppy drive. The technician observes that the floppy drive light remains lit constantly. What should the technician do to repair the problem?

Select one of the following:

Explanation

Question 11 of 21

A technician is installing additional memory in a computer. How can the technician guarantee that the memory is correctly aligned?

Select one of the following:

Explanation

Question 12 of 21

What is used to prevent the motherboard from touching metal portions of the computer case?

Select one of the following:

Explanation

Question 13 of 21

What is an advantage of using signed drivers?

Select one of the following:

Explanation

Question 14 of 21

Where is the saved BIOS configuration data stored?

Select one of the following:

Explanation

Question 15 of 21

Which statement describes the purpose of an I/O connector plate?

Select one of the following:

Explanation

Question 16 of 21

What are two examples of settings that can be changed in the CMOS settings? (Choose two.)

Select one or more of the following:

Explanation

Question 17 of 21

A technician discovers that the PS/2 mouse port is not working. The technician has several replacement mouse models available. What input port will the technician use to install the replacement mouse?

Select one of the following:

Explanation

Question 18 of 21

What are three important considerations when installing a CPU on a motherboard? (Choose three.)

Select one or more of the following:

Explanation

Question 19 of 21

A technician has been asked to install a second optical drive in a computer. The technician will need to configure the drive as slave. How can the technician accomplish this desired configuration?

Select one of the following:

Explanation

Question 20 of 21

A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error?