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Created by jenniferelkhoury
almost 11 years ago
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To appreciate how information systems support managers, you must first understand the manager's job.
All managers perform 3 basic roles, these are:
Process and Phases of Decision Making (chart)
Why do managers need IT support? list at least 2 of these reasons.
What is the Decision Matrix?
What does the Decision Matrix consist of?
The Decision Matrix
Each department or functional area within an organization has its own collection of
information systems.
Each of these FAI's support a particular functional area in the organisation. How?
Examples of FAI's include:
What are the 5 components of every IS?
What does a FAI concentrate on?
They become "Islands of Automation". What does this mean?
Functional Areas and Information Systems
Functional Areas & Types of IS Systems
What is a Transaction?
5 Examples of Transactions?
What is a Transaction Process System? (TPS)
What does a TPS do?
Why are TPS's critical to the success of any enterprise?
In the modern business world, TPS's are inputs. Examples are:
What do TPS's have to do efficiently?
Transaction Processing Systems (Chart)
Examples of TPS Complexities? name at least 2.
*These and similar issues explain why organisation spend millions of dollars on expensive mainframe computers.
What do TPS do?
What functions does this primarily serve?
TPS v MIS
(TPS Report)
TPS v MIS
(MIS report)
What are Executive Support Systems for?
ESS are taylor-made systems to meet needs. They are used to:
What are Traditional Functional systems?
What are problems relating to Functional Processes and Systems? Name at least 3.
There is a growing organisational need to integrate functions and business processes to improve:
How is this done?
This is more than just linking the systems together. This changes...
In regards to Business Process redesign, organisations should:
Cross-department systems operate across departmental boundaries. This is for:
Process-based systems support complete business processes. This means that:
Why are Enterprise Resource Planning systems designed?
How do ERP systems resolve this problem?
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