Chad Collins
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ENT 1 2.08 & 2.09 Quiz

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Chad Collins
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ENT 1 2.08 & 2.09 Quiz

Question 1 of 6

1

What is often a positive result of accepting responsibility for a poor decision?

Select one of the following:

  • The reinforcement of skeptical attitudes

  • The control of opinions of others

  • The demonstration of self-importance

  • The gain of respect of others

Explanation

Question 2 of 6

1

After Porter realized that he processed an order incorrectly, he waited too long to correct the problem. As a result, an incorrect item was shipped to the customer. Now, the customer will need to ship the item back to the warehouse, and Porter's company will need to pay extra charges to have the product returned. What does this situation illustrate?

Select one of the following:

  • Customers are likely to be very angry when employees make mistakes.

  • Employees should tell their supervisors about all problems as soon as they occur.

  • The company has unrealistic expectations about Porter’s ability to perform his job.

  • The decisions and actions of an employee can negatively impact others.

Explanation

Question 3 of 6

1

An entrepreneur considers the location and financial needs of a business venture during which process?

Select one of the following:

  • Distribution

  • Controlling

  • Implementation

  • Planning

Explanation

Question 4 of 6

1

When planning for her new business, Janine allocates two percent of the estimated annual sales of her company to web and newspaper advertising. Janine is developing which document?

Select one of the following:

  • A promotional budget

  • A sales report

  • A competitive analysis

  • A publicity plan

Explanation

Question 5 of 6

1

Which is an operational issue that entrepreneurs must consider when planning their businesses?

Select one of the following:

  • Source of financing

  • Target market

  • Production process

  • Direct competitors

Explanation

Question 6 of 6

1

Which is a tool that an entrepreneur develops to project sales for a new business venture?

Select one of the following:

  • Marketing objectives

  • Sales forecast

  • Promotional budget

  • Inventory report

Explanation

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