REMOVE YOURSELF
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REMOVE YOURSELF
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A+ 220-901

Question 1 of 56

1

You are attempting to load an operating system DVD at computer startup. Which of the following settings should you modify in the BIOS/UEFI?

Select one of the following:

  • Enable a BIOS password

  • Boot sequence

  • Enable TPM

  • Disable TPM

Explanation

Question 2 of 56

1

Which of the following devices should be configured to block specific ports on the network?

Select one of the following:

  • Firewall

  • Gateway

  • Router

  • Bridge

  • Access point

Explanation

Question 3 of 56

1

Which connector is necessary to supply power to a graphics expansion card? (Select the best answer.)

Select one of the following:

  • 8-pin 12 V

  • PCIe 6-pin

  • 20-pin

  • SATA

Explanation

Question 4 of 56

1

Which of the following describes the use of DNS as it relates to TCP/IP
networks?

Select one of the following:

  • Provides automated addressing to computers on the network

  • Provides mapping of user-friendly names to network resources

  • Provides separate control and data connections between network
    resources

  • Provides remote connectivity to resources on the network

Explanation

Question 5 of 56

1

Which of the following is the best option for storing 6,153 MB of data on one disc?

Select one of the following:

  • DVD-9 DL

  • CD-R 48x

  • DVD-5 SL

  • RAID 5

Explanation

Question 6 of 56

1

Which of the following memory technologies enables protection against random inconsistencies when storing data?

Select one of the following:

  • Quad-channel

  • Unbuffered

  • Dual-channel

  • ECC

Explanation

Question 7 of 56

1

A laptop’s volume buttons do not function. Which of the following should be downloaded and installed to make the volume button function properly?

Select one of the following:

  • ACPI driver from the manufacturer’s website

  • Special keys driver from the manufacturer’s website

  • AHCI driver from the manufacturer’s website

  • Bluetooth stack/driver from the manufacturer’s website

Explanation

Question 8 of 56

1

Of the following lists, which is the best group of configurations for a Home Theater PC, a Thick Client, and a Gaming PC?

Select one of the following:

  • Home Theater PC - Dual core CPU, 4 GB RAM, 250 watt HTPC, TV Tuner, 250 GB SSD
    Thick Client - Quad core CPU, 16 GB RAM, 800 watt Full ATX, Liquid Cooling, 250 GB SSD
    Gaming PC - Dual core CPU, 8 GB RAM, 400 watt ATX, Windows 7 32-bit, 1 TB SATA

  • Home Theater PC - Dual core CPU, 12 GB RAM, 250 watt HTPC, TV Tuner, 250 GB SSD - Thick Client - Dual core CPU, 4 GB RAM, 250 watt ATX, Windows 7 32-bit, 250 GB SATA
    Gaming PC - Quad core CPU, 16 GB RAM, 800 watt Full-ATX, Liquid Cooling, 1 TB SATA

  • Home Theater PC - Single core CPU, 4 GB RAM, 250 watt HTPC, TV Tuner, 250 GB SATA
    Thick Client - Hex core CPU, 32 GB RAM, 800 watt Full ATX, Video Capture Card, 250 GB SSD
    Gaming PC - Dual core CPU, 32 GB RAM, 800 watt mini-ATX, Windows Vista 32-bit, 3 TB SATA

Explanation

Question 9 of 56

1

A computer you are working on randomly reboots. Which of the following should be checked first when troubleshooting the computer? (Select the two best answers.)

Select one or more of the following:

  • Memory integrity

  • Video card integrity

  • CMOS battery

  • PSU integrity

  • Optical drive integrity

Explanation

Question 10 of 56

1

Which of the following scenarios can be described as memory modules divided into two banks, only one of which can be seen by the computer at any time?

Select one of the following:

  • Single-sided

  • Double-sided

  • ECC

  • Non-ECC

Explanation

Question 11 of 56

1

Which of the following cooling methods will an integrated GPU in a common
desktop most likely use?

Select one of the following:

  • Heat sink and fan

  • Heat sink

  • Liquid cooling

  • Video card cooling fan

Explanation

Question 12 of 56

1

Which of the following connection types is used to “beam” information between two devices over very short distances?

Select one of the following:

  • 802.11n

  • Parabolic antenna

  • IR

  • Bluetooth

Explanation

Question 13 of 56

1

Which type of memory will a smartphone typically use for storage of videos and music?

Select one of the following:

  • SD

  • eMMC

  • MicroSD

  • SODIMM

Explanation

Question 14 of 56

1

You have been tasked with configuring two drives for maximum performance. Which of the following RAID types should you select?

Select one of the following:

  • RAID 0

  • RAID 1

  • RAID 5

  • RAID 10

Explanation

Question 15 of 56

1

Which of the following are input devices that you might use with video games?
(Select the three best answers.)

Select one or more of the following:

  • Microphone

  • Webcam

  • Gamepad

  • Joystick

  • Digitizer

  • Camcorder

Explanation

Question 16 of 56

1

Which of the following is the most common type of networking connector?

Select one of the following:

  • RJ11

  • F-connector

  • BNC

  • RJ45

Explanation

Question 17 of 56

1

Which protocol is relied upon most by Active Directory? (Select the best
answer.)

Select one of the following:

  • SMB

  • HTTP

  • LDAP

  • WINS

Explanation

Question 18 of 56

1

Which of the following printer technologies uses piezoelectric pressure pads to produce small bubbles that are moved to the paper?

Select one of the following:

  • Laser

  • Inkjet

  • Thermal

  • Impact

Explanation

Question 19 of 56

1

You are working on a laptop. Which of the following devices requires you to remove the CPU to replace it?

Select one of the following:

  • Backlight

  • Keyboard backlight

  • Function key

  • System board

Explanation

Question 20 of 56

1

Which of the following environmental impacts can cause the customer to lose data?

Select one of the following:

  • Blackout

  • Air filters

  • Being on time

  • Backup battery

Explanation

Question 21 of 56

1

Which of the following video ports can send purely digital signals?

Select one of the following:

  • HDMI and DVI

  • VGA and DVI

  • VGA and HDMI

  • DVI and S-Video

Explanation

Question 22 of 56

1

Which of the following types of cables uses a 9-pin connector?

Select one of the following:

  • USB

  • Ethernet

  • Serial

  • RJ11

Explanation

Question 23 of 56

1

You need to describe RAID to a nontechnical customer. Which of the following represents the best way to describe RAID?

Select one of the following:

  • RAID stands for Redundant Array of Independent Disks.

  • RAID utilizes multiple disks to increase performance and/or enable protection from data loss.

  • RAID is a dynamic disk management system.

  • RAID uses striping to reduce the amount of hard drive write time and utilizes parity bits to reconstruct the data from a failed hard drive.

Explanation

Question 24 of 56

1

A customer of yours is opening an Internet Café and wants to offer computers for the patrons to access the Internet. Which type of computer system should you recommend?

Select one of the following:

  • Thin client

  • Thick client

  • HTPC

  • Gaming PC

Explanation

Question 25 of 56

1

You replaced a bad internal WLAN card in a Windows 7 laptop. You complete the installation and verify that the new WLAN card is listed in the Device Manager as enabled. What should you do next to actually use the card?

Select one of the following:

  • Type the security passphrase

  • Update the firmware of the WLAN card

  • Configure encryption on the router

  • Add the SSID of the network to the connection

Explanation

Question 26 of 56

1

Which of the following lists the correct nonoverlapping channels in the 2.4 GHz wireless spectrum?

Select one of the following:

  • 2, 4, 6, 8, 10

  • 1, 5, 10

  • 1, 6, 11

  • 3, 6, 10

Explanation

Question 27 of 56

1

Which of the following is the module format used by a laptop’s DDR4 SODIMMs?

Select one of the following:

  • 200-pin

  • 204-pin

  • 240-pin

  • 260-pin

Explanation

Question 28 of 56

1

Which of the following is the correct pinout for T568B?

Select one of the following:

  • Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown

  • Blue, blue/white, orange/white, orange, brown/white, brown, green/white, green

  • Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown

  • Orange/white, orange, brown/white, brown, green/white, green, blue, blue/white

Explanation

Question 29 of 56

1

A customer wants to share a local USB printer with other users in the office. Which of the following is the best method to accomplish this?

Select one of the following:

  • Install a print server

  • Enable print sharing

  • Install a USB hub

  • Install shared PCL drivers

Explanation

Question 30 of 56

1

Your co-worker’s laptop screen is extremely dim. You attempt to alter the brightness with the function keys but the display never gets brighter. Which of the following is the most likely cause?

Select one of the following:

  • Backlight failure

  • Bulb failure

  • Battery failure

  • The display driver is corrupted

Explanation

Question 31 of 56

1

Which of the following has the shortest wireless range for printing?

Select one of the following:

  • Bluetooth

  • Infrared

  • 802.11g

  • 802.11a

Explanation

Question 32 of 56

1

Which of the following should be reset during normal printer maintenance?

Select one of the following:

  • Page count

  • Job queue

  • Print job cache

  • Tray settings

Explanation

Question 33 of 56

1

Which of the following is the best protocol to use when securely transferring large files?

Select one of the following:

  • FTP

  • SSH

  • TELNET

  • SFTP

Explanation

Question 34 of 56

1

A laptop’s battery fails to charge. Which of the following should be checked first?

Select one of the following:

  • DC-in jack

  • AC-in jack

  • CMOS battery

  • AC circuit breaker

Explanation

Question 35 of 56

1

You are replacing a PSU for a computer that requires power connections for two SATA hard drives, an older fan that uses Molex power connectors and two video cards configured for SLI with their own power connections. How many unique power connectors will the PSU need to accommodate the listed devices?

Select one of the following:

  • 2

  • 3

  • 4

  • 5

Explanation

Question 36 of 56

1

You need to make a patch cable to connect a computer to an RJ45 wall jack. Which tool of the following tools should be used to attach the RJ45 plugs to the patch cable?

Select one of the following:

  • Crimper

  • Punchdown tool

  • Loopback plug

  • Cable tester

Explanation

Question 37 of 56

1

A user with an inkjet printer states that all color printouts are missing red ink. The printer has cartridges for each of the CMYK colors, and the user has recently replaced the magenta cartridge. Which of the following steps should be performed next?

Select one of the following:

  • Verify that the printer cables are connected

  • Perform printer head cleaning

  • Purchase a maintenance kit

  • Use different weighted paper

Explanation

Question 38 of 56

1

Which of the following cable types might be used in POT connections?

Select one of the following:

  • Cat 3

  • RG-6

  • RG-59

  • Multimode

Explanation

Question 39 of 56

1

Which of the following should be placed on a DMZ?

Select one of the following:

  • Smartphones

  • Wireless printers

  • Gaming servers

  • Backup servers

Explanation

Question 40 of 56

1

You have been tasked with resolving a shadowy image that is being printed from a network printer. What should you do?

Select one of the following:

  • Replace the drum

  • Replace the fuser

  • Run a calibration

  • Replace the network cable

Explanation

Question 41 of 56

1

A fully functional touchscreen LCD monitor requires a DVI connection and a power connection. Which of the following is also required?

Select one of the following:

  • SCSI connection

  • USB connection

  • Ethernet connection

  • Parallel connection

Explanation

Question 42 of 56

1

Which of the following are common hardware requirements in a home server? (Select the two best answers.)

Select one or more of the following:

  • RAID array

  • Virtualization support

  • Gigabit Ethernet

  • Touchscreen

  • Dual monitors

Explanation

Question 43 of 56

1

Which of the following computer components are located on the northbridge? (Select the two best answers.)

Select one or more of the following:

  • CPU

  • Hard drive

  • Audio

  • Fan

  • RAM

Explanation

Question 44 of 56

1

When placing a mobile device into airplane mode, which of the following features are typically disabled? (Select the two best answers.)

Select one or more of the following:

  • Wireless

  • Cellular data

  • Multitouch capability

  • Data encryption

Explanation

Question 45 of 56

1

Which of the following is enabled in the BIOS/UEFI that will prompt a user to enter her password every time the laptop performs a POST?

Select one of the following:

  • Administrative password

  • Windows password

  • Power-on password

  • Supervisory password

Explanation

Question 46 of 56

1

Which of the following socket types is used by an AMD CPU?

Select one of the following:

  • 775

  • FM1

  • 1155

  • 1366

Explanation

Question 47 of 56

1

Which of the following should be used when building a high-end graphics workstation for CAD applications? (Select the two best answers.)

Select one or more of the following:

  • An eSATA drive

  • More than four accessible USB 3.0 ports

  • Main memory of 16 GB or more

  • A 32-bit OS for the large amount of expected drive I/O

  • A PCIe video card with a large amount of memory

Explanation

Question 48 of 56

1

One of the users on your network states that a laser printer has a smudge that repeats itself every few inches down the center of every printed page. Which of the following most likely needs replacing?

Select one of the following:

  • Fuser

  • Pickup Assembly

  • Roller

  • Toner drum

Explanation

Question 49 of 56

1

A workgroup of five PCs uses a shared printer. A customer says she cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the most likely cause?

Select one of the following:

  • PC is off the network

  • Printer needs to be restarted

  • Printer is low on toner

  • Device drivers are corrupted

Explanation

Question 50 of 56

1

You need to use the correct version of PING that will resolve an IP address to a hostname. Which switch should you use?

Select one of the following:

  • -a

  • -f

  • -n

  • -t

Explanation

Question 51 of 56

1

Which of the following resolution modes by design provides the best possible visual quality on an LCD monitor?

Select one of the following:

  • Digital

  • Native

  • SVGA

  • XGA

Explanation

Question 52 of 56

1

Which of the following is one of the main hardware differences between a tablet computer and a laptop computer?

Select one of the following:

  • The laptop always has a multitouch touchscreen.

  • Tablets are typically not upgradeable.

  • Laptops are typically not upgradeable.

  • Laptops typically use ARM processors.

Explanation

Question 53 of 56

1

Which of the following should be placed on a DMZ?

Select one of the following:

  • Smartphones

  • Wireless printers

  • Gaming servers

  • Backup servers

Explanation

Question 54 of 56

1

Which of the following cable types might be used in POTS connections?

Select one of the following:

  • Cat 3

  • RG-6

  • RG-59

  • Multimode

Explanation

Question 55 of 56

1

A user with an inkjet printer states that all color printouts are missing red ink. The printer has cartridges for each of the CMYK colors, and the user has recently replaced the magenta cartridge. Which of the following steps should be performed next?

Select one of the following:

  • Verify that the printer cables are connected

  • Perform printer head cleaning

  • Purchase a maintenance kit

  • Use different weighted paper

Explanation

Question 56 of 56

1

You need to make a patch cable to connect a computer to an RJ45 wall jack. Which tool of the following tools should be used to attach the RJ45 plugs to the patch cable?

Select one of the following:

  • Crimper

  • Punchdown tool

  • Loopback plug

  • Cable tester

Explanation