BPM 2

Descripción

Test sobre BPM 2, creado por Bindo Pauls el 30/12/2015.
Bindo Pauls
Test por Bindo Pauls, actualizado hace más de 1 año
Bindo Pauls
Creado por Bindo Pauls hace más de 10 años
6
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Resumen del Recurso

Pregunta 1

Pregunta
The business process optimization ...
Respuesta
  • . ... executes process optimizations of individual business processes and operates or handles the existing processes in the day-to-day business to reach the specified key performance indicators and to exploit the potentials of existing processes.
  • . ... creates a general understanding of the process management in an organization.
  • ... considers, designs and controls all business processes of an organization over the entire life cycle and creates transparency about their connections with each other and with the business processes of partners.
  • ... is usually an unique initiative which is done by organizational projects or by taking everything into account, from organizational goals, customer expectations and service requests to improve.

Pregunta 2

Pregunta
The three building blocks of the BPM-Framework are the ...
Respuesta
  • Normative level, core level and operating level.
  • Management level, strategic level and support level.
  • Normative level, strategic level and operating level
  • Management level, strategic level and operating level.

Pregunta 3

Pregunta
The strategic process management ...
Respuesta
  • a. ... executes process optimizations of individual business processes and operates or handles the existing processes in the day-to-day business to reach the specified key performance indicators and to exploit the potentials of existing processes.
  • ... creates a general understanding of the process management in an organization.
  • ... is usually an unique initiative which is done by organizational projects or by taking everything into account, from organizational goals, customer expectations and service requests to improve.
  • ... considers, designs and controls all business processes of an organization over the entire life cycle and creates transparency about their connections with each other and with the business processes of partners.

Pregunta 4

Pregunta
The normative process management ...
Respuesta
  • ... executes process optimizations of individual business processes and operates or handles the existing processes in the day-to-day business to reach the specified key performance indicators and to exploit the potentials of existing processes.
  • ... is usually an unique initiative which is done by organizational projects or by taking everything into account, from organizational goals, customer expectations and service requests to improve.
  • ... creates a general understanding of the process management in an organization
  • ... considers, designs and controls all business processes of an organization over the entire life cycle and creates transparency about their connections with each other and with the business processes of partners.

Pregunta 5

Pregunta
The BPM customer portfolio comprises all of the following customers, except ...
Respuesta
  • ... competitors,
  • ... management & leadership.
  • ... customers of processes.
  • ... employees of processes.
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