Influences on marketing

Descripción

Mapa Mental sobre Influences on marketing, creado por novin.ehteshami0060 el 28/07/2013.
novin.ehteshami0060
Mapa Mental por novin.ehteshami0060, actualizado hace más de 1 año
novin.ehteshami0060
Creado por novin.ehteshami0060 hace casi 11 años
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Resumen del Recurso

Influences on marketing
  1. Bs must be aware of influences->predict consumer trend and how they may react to marketing strategies
    1. Consumer law-CCA2010 protects consumer against undesirable prac/regulates trade prac restrict comp. Breaches of act unconscionable conduct result in penalties. ACCC issue on spot fines/public warning notices
      1. Deceptive and misleading ad-giving misleading info about product features, content, country of origin. Overstating benefits of product, offering discounts, bait and switch ad, dishonest ad
        1. Price discrimination-diff prices for product in sep markets, not allowed when used to reduce comp. Bs can provide diff prices when markets geographically sep, product diff within one market, or when retailers buy in bulk
          1. Implied conditions-unspoken/unwritten terms of contract/relation cust purchases in products accep quality., means fits it purpose, acceptable in apper, safe, durable.
            1. Warranty-promise made by bs to repair/replace faulty products. Firms obligated to offer refunds/exchanges if products are faulty or not accep quality
              1. Apple fined-2012'4g compatible'm LG fridges.
          2. Ethical issues-standards of behaviour and guidelines for people working.
            1. Not always adopt ethical prac:creations of needs,stereotypes images of males/females, use of sex to sell, product placement->brit spears video clips, casino royale
              1. Truth, accuracy, good taste in advertising- marketers expected fair and honest, distributing prom material that is truthful, accur, in good taste. Untruths due to concealed facts, exaggerated claims, vague statements, invasion of privacy. Bluekai collected/sold internet search records 8 million AUS advertising network Adconian
            2. Factors influencing costumer choice
              1. Psychological-personal characteristics relate way think and develop attitudes--perception, motives, attitudes, personality/self-image,learning, lifestyles
                1. Socio-cultural-caused by other people and groups, affect individuals buying behaviour. Social class/status(type, quality,quan), culture, reference/peer group. Halal, Merc Benz
                  1. Economic-Impact on both bs/consumers. BOOM-low unemployment/income rises. BUST down.->lack of confidence in economy->reduced spending. GFC decline in consumer confidence,high AUS$ increase online shopping, consumers opting adv cheaper.
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