Elspeth Grant

- Accident meant she went from being independent to fully dependant
- Formal care services
- Private agency carer arrived = no training, no gloves, no protection
- Found it hard to stand naked in front of her in the shower
- Embarrassed - boundaries breached

Care = poor quality
Didn't maintain her dignity

- Social care assistant arrived
- Good eye contact, business like, friendly, understood situation
- Better communication
- Arrived with all resources
- No problem with intimate washing
- Well-covered

- Social care assistant counterpart
- Always late, busy

- Embarrassing and uncomfortable isn't providing safe care
- Service users should be asked about preferences
- Crosses boundaries of normal social interaction

	Creado por allycooper2893 hace alrededor de 11 años

Degree K101 Block 5 Apunte sobre Block 5 : Case Studies, creado por allycooper2893 el 24/05/2013.