Business Letter / Orders

Thank you for your quotation of ... We would be pleased if you would supply us with ...

We agree to your terms and would like to place the following order with you:

Please book the following order for immediate delivery: ...

We enclose / We are enclosing order / indent no ...

Please send me the following articles and debit my account with the costs ...

Please acknowledge this order promptly by fax or e-mail, giving the earliest delivery date.

Please ensure that the goods are shipped / airfreighted as soon as possible

The delivery dates in our order must be strictly adhered to / observed

We reserve the right to cancel the order if the goods are not delivered by ...

We must hold you liable / responsible for any loss arising as a result of a delay in delivery

The goods must be up to / in accordance with the sample / ... must correspond to / match the sample

If you cannot match our sample, please send us the nearest substitute you have in stock

If the articles delivered deviate from the description given on your home page, we reserve the right to send them back immediately at your expense

This order is subject to our General Terms and Conditions

We reserve the right to inspect the goods before delivery

The right is reserved to reject any goods not in accordance with this order and to cancel this order if these General Conditions are not complied with, or if delivery is not effected within the stipulated time

Goods of inferior quality will be returned at supplier's risk and expense

Packing and marking must correspond to the latest EU regulations

Packing must be seaworthy and strong enough to ensure the goods' adequate protection

When packing, please take into consideration that the crates are likely to receive rough handling at this end and that they must be able to withstand transport over very poor roads

Detailed instructions regarding packing and shipping will follow

Advices notes and invoices bearing our order no. are to be sent to us with each delivery

Insurance will be taken out by us

Insurance is to be effected from warehouse to warehouse, covering the invoice value plus 10%

We trust that you will give this order your usual prompt attention and care

Your careful attention to our instructions will be appreciated

As our stocks of these articles are running low, we would appreciate your early delivery

We are sorry to have to / We regret being compelled to / We regret having to cancel our order of ...

As our customer has just informed us by phone / fax / e-mail that the device is no longer needed, we have no alternative but to cancel our order

We have just learned that the firm which had ordered this new software package / for which this new software package was intended has gone bankrupt

You may be / rest assured, however, that we will let you have our instructions for any further requirements

We hope that we will soon be able to make up for the inconvenience caused by placing another order

We regret that we are unable to make use of your offer at present

As your prices are too high / not competitive, we cannot take your offer into consideration

We cannot expect satisfactory sales unless you reduce your prices by at least ... per cent

This article is not suitable for our market

We have only recently replenished our stock

We feel that this software program is likely to become obsolete in the very near future, and have therefore decided not to place an order

If you are able to accommodate us with regard to the price, we may be interested in placing an order

The increasing tendency towards placing orders exclusively on a just-in-time basis makes it impossible for us to accept such long delivery times. If you wish to do regular business with us, you will have to deliver in accordance with our schedule.