Organizational theory

Organizational structure

Organizational design and change

Organizational culture

Organizational behavior

History of organizational behavior (4)

Human relations movement (1930s)

Quality movement (1980s)

Internet and social media rev. (1990s).

Human and social capital (1990s)

Management

Skills of an effective manager

Ethics challenge

Approaches to learn about OB (3)

Diversity

Layers of diversity (4)

Affirmative action

Managing diversity

Workforce demographics

(Breaking) the glass ceiling

Pros and cons of diverse work environments (3)

Layers of organizational culture

Organizational socialization

Model or organizational socialization

Mentoring

Common denominators of an organization (4) - Structure

Unity of command principle

Organizational chart

Dimensions of organizational chart (4)

Learning organization

Team mental mode

Organizational design

Traditional designs (3)

Contemporary designs (4)

Contingency approach to designing organizations

Mechanistic vs. organic organizations

How to achieve organizational effectiveness (4)

External environmental organizations

Environmental uncertainty

Competitive advantage

* Apple

Evolution of Org Theory and Design (3)

Classical theories (1900-1930s)

Parts of classical theories (3)

Neoclassical theories (1920s-1940s)

Environmental theories (1950s-70s)

Branden's six pillars of elf-esteem

Self-efficacy

Self-monitoring

Organizational identification

Dimensions of personality (5) and job performance

Proactive personality

Psychological capital:

Schwartz's theory

Relationship among Schwarz's values

Attitude

Components of attitude (3)

Cognitive dissonance

How to reduce dissonance

Ajzen's theory of planned behavior

Organizational commitment

Causes of job satisfaction (5)

Counterproductive work behavior

Cultural intelligence

CQ

Responding to cultural differences: Milton Bennet DMIS

Approach to developing CQ (4 steps)

Dimensional models (2)

Culture

Universalism vs. particularism

Achievement vs. ascription

Motivation

Theories of motivation (2)

Content theories (4)

Process theories (2)

Job design (2)

Top-down approaches

Bottom up approaches

Collectivism

Perception

Stereotypes

Managerial challenges and recommendations

The Pygmalion effect

Kelley's model of attribution

Consensus:

Distinctiveness

Consistency

Attributional tendencies

Managerial implications of behavior:

Improving job performance

Positive reinforcement

Types of goals

Goal setting process (3 steps)

Types of reward (2)

Pay for performance

Thorndike's law of effect

Group

Tuckman's five stage theory of group development

Roles and norms

Threats to group effectiveness (3)

Team

Models of decision-making (3)

Rational model

Non-rational models

Decision-making styles

Minority dissent

Approaches to studying leadership (5)

Trait approaches

Behavioral approaches

Contingency approaches

Transformational approaches

Emerging approaches

Models of change (3)

Lewin's change model

Systems model of change

Kotter: communicating a vision of change