Section 9

What do you need to ensure in regard to your behaviour with all passengers?

In regard to adults, which one of the following is correct?

Keeping children and adults at risk safe from harm and abuse is responsibility of whom?

An adult may be at risk of harm or abuse because they are unable to protect themselves. This might be because of which one of the following?

If your passenger is an unaccompanied child what should you do?

If you think you have seen a child or adult at risk who needs help or is suffering from any signs of abuse or if they've told you directly, you must report it to whom?

In regard to other support, in most situations you should report any incidents or concerns to your PHV operator/controller and the police by calling 101. If it is an emergency call 999.
These are some other options if you do not feel it is appropriate to report the matter to the
police, which one of the following is may not be an appropriate option?

When gangs and organised crime groups use children and young adults to sell drugs, this is known as what?

Please read the statement below and answer the following question.

As a driver, you may have to transport children or adults who are at risk. You may come into contact with passengers that are being trafficked, exploited, abused or who are in need of help in some other way. Keeping children and adults at risk safe from harm and abuse is everybody’s responsibility, not just social workers or the police. You can help with this and you should know what to do if you have concerns that a person is at risk. You might notice things which do not seem quite right and you could be in a position to report something to the police that may help protect someone at risk.

Which one of the following is correct.

Please read the statement below and answer the following question.

If you think you have seen a child or adult at risk who needs help or is suffering from any signs of abuse or if they've told you directly, you must report it to your operator and the police. It is helpful to keep a note (written or recorded) of the incident or situation that you are worried about. Include details such as dates and times, a description of what happened, the name, address and a physical description of the people involved. You can then give these details to the police.

Which one of the following is correct?

Please read the statement below and answer the following question.

According to the law, a child is a person under the age of 18. All children are vulnerable to harm and abuse because of their age. Children are less able to protect themselves and are dependent on adults. This makes them vulnerable to being exploited or abused. An adult at risk is anyone over the age of 18 who is in need of extra care and support. An adult may be at risk of harm or abuse because they are unable to protect themselves. This might be because of their age, a disability or mental illness.

Which one of the following is correct?

Please read the statement below and answer the following question.

Criminal exploitation is also known as 'county lines'. This is when gangs and organised crime groups use children and young adults to sell drugs. These children and young adults are often forced to travel across counties for example, by train or in taxis and private hire vehicles, and they use mobile phone ‘lines’ to keep in contact with individuals in the drugs trade.

Which one of the following is correct?