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Why Interpersonal Skills is importance?
(6 points)
What Managers do?
Management Functions
Management Roles
Management Skills
Effective VS Successful Managers
What is Organisation?
What is Organisational Behaviour?
Objectives of studying Organisational Behaviour
How OB affects organisation?
(6 Factors)
3 Major Disciplines towards OB
Challenges & Opportunities
(7 areas)
OB Model
(3 X 3)
What is Workplace Diversity?
2 Levels of Diversity
Workforce Diversity Categories
