6. Quality Management (Rita's)

Question	Answer
PMI-ism's Quality?	The degree to which the project fulfills the requirements
Who determines quality metrics and keep finding ways to improve quality?	Project manager
Who recommends improvements?	Project manager
Should consider Quality if one of the project constraints changes?	YES Image: 89635 (image/png)
Could there be a separate QA department performing some quality activities, i.e. quality audits?	YES Image: 89635 (image/png)
Differences among: Plan, Perform and Control processes?	Plan: look forward in time Perform: look backward in time at processes and procedures Control: look backward in time at results
Pareto diagram purposes?	Help focus on the most critical issues Separate the critical from the uncritical many
Cost of Quality, is it a tool for Control Quality?	NO. CoQ is part of Plan Quality
Project completed. The client is very satisfied with the delivery and the features added by the team without the client asking. Is this a successful project?	NO. Gold plating is not allowed

Resource summary

	Created by Tuan Lam over 8 years ago

	Copied by Tiesha Hall about 6 years ago