Business

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Chapter 2
Kimberly Davis
Flashcards by Kimberly Davis, updated more than 1 year ago
Kimberly Davis
Created by Kimberly Davis over 11 years ago
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Question Answer
Define business ethics Doing what is right *ethical behavior *business ethics
What is social responsibility? CSR *corporate social responsibility
Define stakeholder Anyone with an interest in a business *i.e. Employees, customers, suppliers,community, shareholders, etc
List 4 Ethical Organizational Activities 1. Treat people fairly 2. Everyone is accountable in terms of ethical behavior 3. Communicate core values to all 4. Demand/reward integrity from all
List some of the Best Corporate Citizens Intel, Avon, timberland, AT&T, SW Airlines
List 3 employee attitudes in unethical companies 1. Uneasy about work 2. Uncomfortable about how co-workers are treated 3. Question management & policies
Why should we study ethics? Ethics of the future not the same as today or the past. We need to understand what is acceptable/unacceptable Know right from wrong
Ethical Challenges Arise in business organizations because multiple stakeholders make conflicting demands
List the 5 steps on How to Face an Ethical Dilemma 1. Identify the problem 2. Look at alternatives 3. Evaluate the options 4. Determine best choices 5. Implement decision
List 3 considerations in avoiding an ethical lapse. *ask yourself...... Is this action legal? If I take it, will I feel bad about it? Will I be ashamed to tell my family?
Basic Situations Causing Ethical Issues *5 Bribes Conflict of interest Conflicts of loyalty Issues of honesty and integrity Whistle-blowing
bribes Vs. Gifts Cost of the item Gift (timing and type) Connection Check company policy
conflict of interest means.... Individuals must choose between taking actions that promote their personal interests over the interests of others
What is whistle blowing? "Tattle telling" Applauded or shunned Career suicide Star antes-Oxley (SoX)
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