|
|
Created by james.bowditch
over 12 years ago
|
|
| Question | Answer |
| 1. Corporate Objectives/business mission | SMART Objectives Mission Statement |
| 2. Marketing Audit | Cover all main aspects of the marketing activity Investigation of the organisations macro and micro environments Cover the organisation, systems and functions Carried out by a seperate auditing function to avoid bias Information should be obtained from customers and suppliers |
| 3. Setting business and marketing objectives | Sub objectives of the corporate ones More tactically based in terms of their description |
| 4. Marketing Strategies | Mini plan outlines allowing the implementers to see what the focus and direction will be |
| 5. Marketing Tactics | "How are we going to get there" part of the plan Needs to be very precise- step by step guides to all tasks within the plan |
| Implementation | Based on the marketing tactics Should involve consistent monitoring and control |
| 7. Monitoring and Control | 1. Set specific performance standards 2. Identify responsibility 3. Evaluate performance against standards 4. Take corrective action by communicating, advising, reassessing and altering |
Want to create your own Flashcards for free with GoConqr? Learn more.