2668030
Description
Flashcards by tiffanylo1119, updated more than 1 year ago
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Created by tiffanylo1119
almost 9 years ago
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| Question | Answer |
| Catering facilities | Places where tourists obtain food and drink |
| Chain of Distribution | How travel and tourism product reaches the customer |
| Channel Tunnel/ Eurotunnel | Rail tunnel beneath the English Channel |
| Charter | Flight booked by tour operator for package holidaymakers |
| Commercialised | Spoiled by the activities and effects of making money |
| Component | Category of travel and tourism |
| Consumer organisations | Independent bodies working to obtain services of a high standard for customers |
| Corporate event | Occasion to entertain guests of a business company |
| Cultural Tourism | Interest in the way of life and art of a country |
| Customer expectations | What customers anticipate and will be satisfied with |
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