Chapter 11 unique marketing issues

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Flashcards on Chapter 11 unique marketing issues, created by Rafikiel Seyvunde on 04/12/2016.
Rafikiel Seyvunde
Flashcards by Rafikiel Seyvunde, updated more than 1 year ago
Rafikiel Seyvunde
Created by Rafikiel Seyvunde over 7 years ago
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Resource summary

Question Answer
Market Segmentation A new firm typically has only enough resources
Select a target market most firms target a niche market; represents a narrow group of customers with similar interests.
product attribute map which illustrates a firms positioning strategy relative to its major rivals
tagline a catchy phrase that is consistently used in a firms branding
Brand a set of attributes- positive or negative- that people associate with a company
Brand Management a program which is used to protect the image and value of an or organizations brand in consumers' minds.
buzz creating an awareness and sense of anticipation
Brand equity denotes a set of assets and liabilities that are linked to a brand and enables it raise a firms valuation.
Marketing Mix a set of controllable, tactical, marketing tools that it uses to produce the response it wants
Product a good or service it offers to its target market
service an activity or benefit that is intangible and does not take on a physical form
reference account an early user of a firm's product who is willing to give testimonies regarding his or her experience with the product.
cost based pricing the list price is determined by adding a markup percentage to a products cost
Value based pricing list price is determined by estimating what consumers are willing to pay for a product then backing off a bit to provide cushion.
price quality attribution ? guess
Public Relation one of the most cost-effective ways to increase the awareness of the products a company sells is through PR. Establishing and maintaining a company's image to the public
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