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1210815
SAB2#106-Interpersonal Skills
Description
Mind Map on SAB2#106-Interpersonal Skills, created by salvador_beltran on 08/29/2014.
Mind Map by
salvador_beltran
, updated more than 1 year ago
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salvador_beltran
over 10 years ago
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Resource summary
SAB2#106-Interpersonal Skills
Keep team motivated
Use Tools & Techniques from Develop Project Team process
Recognition and rewards
Interpersonal skills
Ground rules
Team-building activities
Training
Colocation
Personnel assessment tools
Leadership
It's all about giving the team a goal to shoot for and helping them to see the value in the work they are doing
Team needs to understand the value that that product is going to bring to the company
PM constantly reminds team the vision of the work to do and help keep them on track
Team building
Involves helping your team learn to depend on and trust one another
PM is responsible for helping the team come to an understanding about how they’ll communicate and stay motivated when things go wrong
It's not going out for pizzas after work, but it’s more about how you lead and develop team trust
Motivation
Demonstrates to your team the value that the project has for them
Make sure that people are compensated and rewarded financially for their work
Help team to be satisfied with the job they’re doing
Give recognition and challenge
Communication
Make sure that everybody in the team knows why you’re making them, and feels like you’re being open and honest
Influencing
Use your relationships with the people on your team to get them to cooperate in making good decisions for the project
Lead by example
Political and cultural awareness
Knowing the people on your team and understanding their backgrounds
understand the similarities and differences in the working environments across the project team
Decision making
It's how you handle the issues that come up when you’re working
Command
Consultation
Consensus
Coin flip
Negotiation
Helps the people on your team come to an agreement about how to work together
Listen to both parties
Make it clear when concessions are made
Trust building, coaching, and conflict management
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