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FUNCIONES DEL PERSONAL DE RESERVACIONES
Description
Mind Map on FUNCIONES DEL PERSONAL DE RESERVACIONES, created by Noemi Jimenez on 03/09/2017.
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Mind Map by
Noemi Jimenez
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Created by
Noemi Jimenez
over 6 years ago
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FUNCIONES DEL PERSONAL DE RESERVACIONES
Varia de acuerdo al hotel
JEFE DE RESERVACIONES
Capacita al peronal
Supervisa las reservaciones
Investiga tarifas de los hoteles de la zona
Revisa tafifas
Mantiene archivos en orden
Maneja problemas respecto al servicio
Controla las reservaciones
Responsable de depositos
Colabora con jefe de recepcion
Firma documentos
Atiende a huespedes de importancia
RESERVACIONISTA
Atiende a reservaciones
Recibe cancelaciones
Realiza venta de habitaciones y servicios
Proporciona informacion
Llena formas
Contesta correspondencia
Cambia fechas de llegada
NOMBRE: Jimenez Perez Ivonne Noemi
GRUPO: 351
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