Team & Diversity Management

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Mind Map on Team & Diversity Management, created by Sophia Tay on 07/23/2014.
Sophia Tay
Mind Map by Sophia Tay, updated more than 1 year ago
Sophia Tay
Created by Sophia Tay over 10 years ago
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Resource summary

Team & Diversity Management
  1. 1. What is a team?
    1. A group of people with a full set of complementary skills required to complete a common organization task, job or project.
    2. 2. What are the benefits of being in a team to an individual and the company?
      1. Benefits to a company
        1. 2.1 Improved Productivity
          1. A group approach can lead to cost savings for the company, since groups accomplish more, as well as an ability to meet individual and team goals more quickly, since more people are attacking the task.
          2. 2.2 Greater Expertise
            1. Employees who work in teams in the office benefit from the collective experience and expertise of the group. As a result, employees are able to attack a problem from more angles and make better-informed decisions than an individual worker could do alone.
            2. 2.3 Reduce staff turnover rate
              1. Employees working in a group usually foster great friendship, which reduces their overall stress level. employees won’t feel so stressed out from the amount of work they have to do since their group mates would share their workload.
              2. 2.4 Higher staff satisfaction
                1. when a group produces good work, it increases the sense of belonging an employee has for the group and the company, thus they find satisfaction from this as well. less stress level leads to lower staff turnover rate.
              3. Benefits to an individual
                1. 2.5 Different perspectives of ideas
                  1. As a team, the members can each contribute pros and cons of approaches to tasks and methods to accomplish key goals. This kind of collaboration both benefits the project and gives team members an outlet to bounce around ideas.
                  2. 2.6 Friendship
                    1. Working on a team can lead to deep and meaningful friendships forged through common interests and shared experiences. Coworkers may become friends after getting to know one another better through projects.
                    2. 2.7 Less Stress
                      1. With the amount of work being distributed among the team, the amount of stress an individual has to face would be lessened. Team members are able to support each other both practically and emotionally during times of difficulty or stress.
                  3. 3. What are the characteristics that make up an effective team?
                    1. 3.1 Clear Goals
                      1. The less abstract these goals are, the more cohesively the team can work together to accomplish them. It is much easier to be effective if the goals are clear.
                      2. 3.2 Commitment to shared goals and objective
                        1. It means that when the team is presented with a goal, they can come together and work as a single unit to complete the task.
                        2. 3.3 Diversity
                          1. This diversity gives us a wider perspective on any issues the team might face and thus allows for a more expansive level of inputs.
                          2. 3.4 Open and honest communication
                            1. Team members do not talk behind each other's back as there is a respect developed among team members that necessitates direct and open communication on all issues.
                            2. 3.5 Participation
                              1. Each member of a team is essential to the team's success, and when the group is given a task, each member knows what their job is and sets out to put in their fair share of the effort.
                              2. 3.6 Effective use of ideas
                                1. The team becomes adapted at dismissing ideas that will not work, and including effective ideas into what would become the team's solution to an issue.
                                2. 3.7 Trust
                                  1. Many teams are not together for long and do not really have time to establish long-term trust, but even short-term trust is vital to a team reaching its goals. Teams must learn to believe in the strength, credibility and ability of team members.
                                  2. 3.8 Leadership
                                    1. the leader of the group has developed the ability to obtain the group members' opinions to formulate the group's response. This applies to decisions made within the group ranging from resolving internal conflict to a potential change in group leadership.
                                  3. 4. What is diversity in workplace?
                                    1. Variety and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, sex and sexual orientation.
                                    2. 5. What are the different types of diversity barriers?
                                      1. 5.1 Age
                                        1. Each age group has a different general approach to work, which often leads to conflicts.
                                        2. 5.2 Verbal & Language Barriers
                                          1. differences in informal language and communication style can produce misunderstandings that result in serious consequences.
                                          2. 5.3 Gender
                                            1. Jokes about an employee’s gender that imply inferiority, offensive jokes of a suggestive or sexual nature and jokes implying that an employee’s work is sub-par due to his or her gender.
                                            2. 5.4 Physical Disabilities
                                              1. "talking down" to disabled workers or insisting on aiding a challenged employee with a task she is able to handle independently.
                                              2. 5.5 Religion
                                                1. In many cultures, religion dominates life in a way that for strongly secular workplaces may be difficult to understand.
                                              3. 6. What are the ways to overcome diversity barriers?
                                                1. 6.1 Age
                                                  1. Equal opportunity should be given to employees of all age groups. Promotion should be based on performance and not seniority.
                                                  2. 6.2 Verbal & Language Barriers
                                                    1. Minimizing the use of slang and including visual aids with oral presentations can reduce the impact of language barriers. Use a common language, which in most cases, is English.
                                                    2. 6.3 Gender
                                                      1. Employees should be awarded, recognized and/or promoted based on performance at work, not gender. Workload should be given equally to both men and women and no one should be given more and less work due to gender stereotypes.
                                                      2. 6.4 Physical Disabilities
                                                        1. The company should encourage their workers to be more open-minded and provide facilities such as a ramp or lift, catering to the needs of their disabled workers. Equal opportunities should also be provided to them.
                                                        2. 6.5 Religion
                                                          1. Value employee based on performance and not based on their religion. Respect his or her religion regardless of whether you believe in his/her religion, or if you have the same religion or not. Clear communication on both sidesis encouraged.
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